Movies with soft subtitles not playing

Hi there,
I'm using 2 Apple TVs to stream movies from my Mac Mini running iTunes. Until now movies played without problems (both with hardcoded and soft subtitles), but lately I've converted some HD material to MP4 (using Handbrake) and included soft subtitles (using Subler). These movies play fine in iTunes including subtitles, but when I try to play the movies on AppleTV the subtitles are not showing.
I have set the AppleTV (fw 3.0.1) to select the right language and tried all kinds of things with the subtitles, but the results are the same; everything OK on iTunes, no subtitles on AppleTV.
Anyone has good suggestions?
Thanks for your help.
Regards,
Maarten.

...I had to see it to believe it, but it worked! Just renamed the file from *.mp4 to *.m4v and all is done!
Many thanks for the tip!
Regards,
Maarten.

Similar Messages

  • Purchased Movies (with Extras) will not Play in iTunes

    So I have OS 10.7.4 and the most current version of iTunes.  Lately, my purchased movies will not play in iTunes.  When I double click on them, it goes to play them, but just freezes on a black screen as if paused.  When I hit play, it flashes immediately back to pause.  The chapters are all there (with the corresponding clip from that chapter of the movie).  Ironically, these play fine on our aTV and iDevices where chapters/extras aren't used--this is only a problem on the computer playing through iTunes.   The actual files are present and, as mentioned, they sync just fine to the iPads, etc.  Any thoughts on why this is happening?  Sometimes it would be nice to play them on the computer itself.
    Yes the computer is authorized (and I deauthorized then reauthorized it).  I've "Consolidated Library" and "Checked for Available Downloads".  Also non iTunes purchased movies (those from DVD's I own) ripped in Handbrake work just fine and play.  Also OLDER purchases without the Chapter screen play just fine.
    Thanks,
    Kevin

    If you're running iTunes version 10.7.0.21, try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • When I play one of my clips on imovie it shows up black even though I can see the whole clip on my menu of movies when I'm not playing it.

    When I play one of my clips on imovie it shows up black even though I can see the whole clip on my menu of movies when I'm not playing it. Does that make sense and can someone help me with this problem?

    Long standing problem, much discussion on the forums.  Typically it has to do with incompatibility of Microsoft Exchange email client.  See the links on "More Like this" at right.
    Two solutions:
    One is to  zip compress the file and send the attachment that way.
    Another is the freebie program "Attachment Tamer" - see
    http://download.cnet.com/Attachment-Tamer/3000-2367_4-56076.html

  • Rented movie but it will not play

    just rented a movie but it will not play.

    Hi 1adamsdad,
    If you are unable to play a rental, I recommend reporting this to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers!
    - Ari

  • How can I enable the chinese subtilte in the rented movie with Chinese subtitle.

    How can I enable the chinese subtitle in the rented movie with Chinese subtitle. Like "50 First Dates" in Hongkong Store.

    You can do it with a trackpad but I am not sure about the mouse.  Take a look at his link, http://support.apple.com/kb/HT4288

  • HT3775 This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.

    This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.

    Sorry for this question. Can you use this device with Vlc or QuickTime? Does skype support it? Is this device supported only by its own software?
    I need a device that can work with my own software. My software can work only with a QuickTime supported device.
    Thanks if you will reply to me.

  • HT3775 why do i have an avi movie and it does not play ? all software updates have been done

    i have an avi movie and it will not play on my mac, updated to lion. all software updates have been done.

    ventibold wrote:
    Sorry about the iphone comments, i will address that seperately.
    I went to VLC media, downloaded that. However the .avi movie file comes in email and I have only one option to download the movie. So I click that and the movie tries to open and I get the message that apple cannot open that type of avi movie. I try to drag it to the VCL 'drag video here' box and it does not work.
    I went to mydlink and clicked on the 'set up for mac user' link and the page opens blank.
    thank you for your feedback. i didn't really think i was going to get any support but you all have been so nice.
    i will definitely provide more input when i make an inquiry next time.
    in any event, i still cannot get it to work =(
    There is also a good chance that the .avi is simply corrupt as often hapens with this format. I have often had .avis that simply will not open, no matter what program or converter you try using. It's a bummer, but being an older format, it is becoming more common.
    Good Luck
    Pete

  • Has anyone had a problem with fcp x not playing back a project since installing 10.0.9 update?

    Has anyone had a problem with fcp x not playing back a project since installing 10.0.9 update?

    Not here;  updated three systems without issues.
    Can you provide more details on your system specs, the projects you're referring to, and what kind of behavior you're encountering?
    Russ

  • HT3775 My Macbook Air (still with Lion) will not play .avi video files

    My Macbook Air (still with Lion) will not play .avi video files (brought over from an older PC where they play with another viewer). This site implies Quicktime Player should be able to do so. Is there a codec or something else I'm supposed to download?

    I had found this through other threads, but it is what worked, even allowed my AVI files to be played in PowerPoint. Changing to 32-bit encryption did not work, BTW.

  • I rented a movie but it will not play.

    I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down.  The help screen then says to download the latest version to avoid this problem, but I already have.  What do I do to be able to watch the movie I rented?

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • How to create QT movie with two subtitle streams

    What would be the best (and fast) way to create a QT movie (or mpeg-4) to convert the DVD project created in DVDSP with two subtitle streams?
    Both subtitle streams were created by importing TIFF files with the corresponding timing file. One stream is for the dialogue (Subtitle Track 1 non-forced) and the other stream is for the onscreen text translation (Sub Track 2 forced). There are times when the T/C of the two tracks overlap, as someone is talking while an onscreen text is displayed.
    Is it possible to create a QT movie or any other video format with both streams showing?
    Thank you for your help.

    I have discovered that I can merge two QT movies (Each movie with one stream of subtitles/TIFF files) by copying all tracks from one movie to the other. Now I have a QT movie with two subtitle streams. Each subtitle stream is in a video track as animation.
    Thank you for your help.

  • Movies in itunes but not playing on IPOD

    Movies are in itunes and in the proper format. Movies play great using itunes. Movies are transferred to IPOD, but when I go to play them using the ipod, the screen freezes and the movies do not play. When I play the movies from the IPOD using the computer; everything is great. I must be doing something wrong. Please help.

    I'm having the same problem with TV Shows. I've bought a standard definition season like I always have, but when I sync it to my ipod, the screen stays black and the show won't play. Any help anyone can give is welcome!

  • Movie with english subtitles

    I'm an exchange student and I want to improve my english, but almost any movie in itunes has english subtitles (I do not want c.c.). Where can I rent or buy movies with subtitles.
    thanks

    I'm an exchange student and I want to improve my english, but almost any movie in itunes has english subtitles (I do not want c.c.). Where can I rent or buy movies with subtitles.
    thanks

  • MOV files from Ipad not playing correctly in 2010 Windows PPT presentation

    I inserted .mov files taken from Ipad 2 into a.ppt on my work PC. I saved these files to the folder containing all of the videos I am showing in the ppt-- the same folder where the .ppt is located as well.  Then I inserted them as I do all videos (I create ppts often for work) -- and  the clips that are horizontal play fine but the vertical ones do not play correctly- audio and video not in sync.  any remedies?  (using ppt 2010, converted files to wmv, didn't work either).   I should add that when I viewed these files on my PC (by just clicking the file) they play fine, but they are not rotated correctly.  This must have been my fault when I took the videos.  However, when I insert them they are rotated correctly but just don't play right - looks like a Japanese movie.    please help!

    Your page code doesn't give instructions to any browser plug-in and uses the out of date "embed" tag:
    embed src="hippiehouseshowreel09.mov" width="460" height="360" hspace="2" align="left"></embed
    The same code is used at all of your other popup windows and Internet Explorer doesn't know what to do (so it does nothing).
    <a class="jive-link-external-small" href="http://">http://developer.apple.com/internet/ieembedprep.html shows the more modern code that works with all browsers.
    http://www.qtbridge.com/pageot/pageot.html free software that can help write perfect code.

  • How do you import quicktime.mov with xml subtitles?

    Received QT movies that have subtitles using tx3g (embedded xml). How can I get the subtitles into Finalcut Pro? When I import the movies in Final Cut the subtitles are missing. Tried to export the xml from QT, then import the xml into Final Cut - but it asks for the translation document - which I do not understand.

    I just converted a wmv file into swf by first opening it in Quicktime (first I had to buy Quicktime Pro to export it to mov and Flip4mac to get it open in the first place, so you're ahead of the game). Then I went into the Adobe Media Encoder that comes with CS4 and converted it into a flv file from there. Then I went into flash and used 'import video', and saved it as a swf file, posted both into my website folder, and saved the skin that it generated into the main website folder where the html file is, it wouldn't show the buttons until I moved it.
    Hope that helps.

Maybe you are looking for

  • Not able to find driver page for HP 15-r007tx

    Not able to find driver page for HP 15-r007tx. The web site is able to detect my product, but when clicked on link Software & Driver Downloads, it says page not found. Please help. I am looking drivers for windows 7 ultimate.

  • Aperture and the Retna Display

    I have not been here for a while, so this has most likely already been discussed. If so, please disregard my post. I was in an Apple store the other day and finally got a chance to look at the new  MacBook Pro Retna (MBPR). So the MBPR has really hig

  • After itunes 11 update, my music is getting continually corrupted.

    So the other day, I updated Itunes to 11.0.2 on Win7. After rebooting, I open iTunes and for some reason, it wanted to scan my entire computer for 'music files' as if I had no library (lies). I let it do it's thing since I had no other option and it

  • Display size external Monitor

    The resolution of the YOGA 13" display is that high, that one has to use 200% size in Windows 8.x. If I connect to an external monitor with HD resolution this is to big. I have to change it and make a re-login. This is very time consuming and annoyin

  • JDBC CONNECTION CONN

    hello all, iam working on jdbc i have installed mysql 4.1 eclipse 3.0 and started coding after invoking getconnection() with url, i have printed the connection object con and iam using prpared statements in my program and executed the code , i got er