Movies won't play after downloading 8.1

I downloaded the iTunes 8.1 upgrade; a few days later, I redeemed my digital copy of a movie and it took forever to download and will not play--there is a gray screen instead of the movie. Help!

i cant play any new uploaded videos..
i just downloaded a music vid and theirs only a grey screen..
nothings showing..
plz help...

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Movies won't play after downloading 2.0 software?

Yesterday I figured out that apps i purchased weren't working because I hadn't had the most recent software, so I downloaded 2.0. Before doing this, I had purchased a movie from itunes on my PC, which worked perfectly until i tried it for the first time after having the update. Every time I try to play the movie on my ipod touch (1st gen), a pop up comes up that says "This movie could not be played." Help Please?

i cant play any new uploaded videos..
i just downloaded a music vid and theirs only a grey screen..
nothings showing..
plz help...

HD Movie won't play after downloading. When hit play, this pops up: "This movie cannot be played on this computer"

I have a Macbook Pro 13inch with retina display with a 2.6 GHz Intel Core i5 processor, 8GB of memory, with a 250 GB storage capacity, which 30 GB is still available. Its OS X 10.9.4 version.
I recently purchased Divergent in HD in the Itunes store. I downloaded it, but when I hit play, a message appears that says "This cannot be played on this computer." I have authorized my computer so that is not the issue. Any thoughts?

You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases.

Rented movie does not play after download if not connected to the internet

rented movie does not play after download if not connected to the internet

Hello b noir.
Thank you for your interest in solving my problem.
What I did I opened iTune. I read the information about what does my computener need to play back a rented movie. My computer is okay to play back rental movies. So I went to the iTunes store, I searched for the movie I want to watch, i singned in into my Mac account and I bought the movie. The movie started to download to my computer, it took some time because I bought a HD version, but it never stop and after a couple of hours or little less the movie was in the Rented folder of my iTunes and also I checked to be sure that was in the movie folder. So, next day I open iTunes and click on the movie, it opens but I wait for five minuetes and never started to play back, so I tried several time and I looked for info in different internet forums but I couldn't find anything that help. So I posted the problem in this forum and also I called Apple. Apple contacted me and they let me to download the movie again. So I did it and now I will watch the movie later. Not sure if the movie will play back normally or if I am going to have the same problem. I'll keep you posted.
Apple representative did not know why this happened.
Thanks.

ITunes movies won't play after backing up library

I recently ran out of hard drive space on my macbook pro so I decided to move my iTunes library to an external hard drive to make space. Since doing so the movies that I bought on Itunes won't play. Everything else is fine. The music plays but the TV shows and movies won't play. There was an error message the first time that I tried to play it but I have never seen it again and I didn't write it down. Something about a file missing. Has anyone successfully fixed a similar problem?

so I decided to move my iTunes library to an external hard drive to make space
I'm guessing you moved the /iTunes media/ folder to the external yourself?
There was an error message the first time that I tried to play it but I have never seen it again and I didn't write it down. Something about a file missing.
iTunes prefs - Reset warnings.
Double click a movie to play it.
When it comes up and asks if you want to locate it, click Yes, then go to /iTunes/iTunes media/Movies on the external and find the movie.

Movies won't play after update to iPhone 2.1 Software

Help. I updated my 16GB iPod Touch with the iPhone 2.1 software to support applications. But now, when I go back and try to play my mp4 and m4v movie files on my iPod touch, they won't play. When I try to play them I get a warning that says "this movie could not be played". Videos I purchased from iTunes continue to play just fine.
Is this a new anti-piracy thing or something like that or am I having a problem with the iPhone 2.1 software? If I knew I wouldn't be able to watch my old movies and TV shows, I wouldn't have upgraded to 2.1.
Thanks for your help.

Just a quick update on my issue... which seems different than most. To summarize, I tried updating from iTunes 10.6 directedly via USB. Got an empty progress bar when it "rebooted" after "successfully updating" to 5.1 with a memory allocation bar on itunes showing most the memory as allocated to "other", instead of the usual memory allocation to apps, music, pcits, etc. Rebooted the phone, but still came up with an empty progress bar, but would connect to itunes.. showing booted as 5.1, but again the memory was still allocated to "other". Started recovery process on itunes to try to bring back my old config, after which the iphone fully booted (into 5.1), but was completely.... recovered and re-installed all my apps, music, etc without a hitch and rebooted successfully, this time the memory allocation was correctly labeled, but somewhere I gained 2.0 GB of memory, even with all the same apps and music installed. I had to do some minor additional configurations (password lock had to be re-enabled), but otherwise, everything was working. A bunch of apps lost their stored settings... which I though strange as I expected the "backups" to store those settings as well. Otherwise, running 5.1 now without issues... seems much snappier than 5.0.1... but the process was nerve racking to say the least.
Best of luck with other "explorers" tyring to make the whole process work.

Some QuickTime movies won't play after 10.4.4 upgrade

Hi,
I recently upgraded to 10.4.4 and now some QuickTime movies - mostly from Safari won't play any more. I do online training and none of those QuickTime movies will play. They load perpetually. They also work fine on my other machine (which I haven't upgrade from v10.4.3 yet)
According to System Profiler, I'm running QuickTime 7.0.0 - but I can't find 7.0.1 in the Apple downloads section. I'm not even sure if that will help.
Any ideas?

Most current version of QT is indeed 7.0.4, but Apple has removed that update and instead posted one that backs 7.0.4 back to 7.0.1.
Apple is now passively recommending against 7.0.4
One of the links that no longer works is any of VTC.com's training videos.

Movie will not play after download

I purchased a movie from iTunes and after the download it will not play on my iPad

Try this stuff first.
Quit the Videos App by double tapping the home button to bring up the multitasking/recents tray at the bottom, hold down on any of the app icons in the tray until all the icons wiggle, then tap the minus sign in the corner to quit the videos app. Tap the home button and the apps will stop wiggling.Tap the screen to return to the home screen.
Next - Restart the iPad by holding down on the sleep button until the red slider appears, then slide to the right to power off the iPad. Turn the iPad on again by pressing the sleep button until the Apple logo appears. Once the iPad has fully rebooted, try to play the movie again
If that doesn't work - Try a hard reset by pressing and holding down on the sleep button while holding down on the home button at the same time for about 10 seconds, until the Apple logo appears - ignore the red slider - and let go of the buttons. Launch the videos app and see what happens.

Rented movie won't play after 8 minutes in.

I rented a movie on my iTouch yesterday, then when I played it it stopped at 8 minutes 42 seconds and wouldn't play anything after that. I was determined to watch the movie so I rented and downloaded it again, it did the same thing. So today I synced my iTouch to my computer, updated it, tried the movies with the same problem, and rented the movie AGAIN via my computer. The movie did the same thing AGAIN! I'm soo frustrated! If anyone can help please do!!! I'd like to add that I rented a different movie and watched it the day before and it was fine, so I don't know what's going on with this movie!!

So for anyone who happens upon this...
I've noted that the beach ball clears if I wait for 1 hour.
I've also noted that it is much faster to rename the movie files themselves in the finder, the next time I play the movie in iTunes the name changes.
I've noticed several other messages about the spinning beachball of death. In case anyone is wondering don't force quit iTunes least you corrupt the file.
MacBook Pro 15" Mac OS X (10.4.9) All up to date

DVD Movies won't play after 10.4.10 / DVD Player 4.6.1 Updates...

CDs will boot fine, blank DVDs will mount fine, but when I insert a DVD movie; the drive won't mount and the DVD player will not play my discs. I currently have a Pioneer DVR-109 installed in my PowerPC G5. Any information or help please.

SOME GOOD NEWS!
IT DEFINITELY IS A TIGER ISSUE... here's a little workaround... although in a tricky way, i got my commercial dvd's to finally play. do the following and let me know if it will work for you as well.
-insert a movie dvd (commercial)
-when told that the disc is not readable and prompted to eject or ignore hit ignore
-you will not see the disc mount on your desktop
-open vlc and hit play. choose "disc" for destination and hit okay (don't try with apple's dvd player, IT WILL NOT WORK)
-you will now see the movie title in your playlist, select it and play it... it works!!
good luck and until we find a permanent fix we can still watch movies on our macs! BTW, i used vlc 0.8.6c for this test on 10.4.10. incase you're not familiar with vlc, it's a free video player and you can download it from number of places on the internet.

Movies won't play after upgrade

After upgrading my system to OS X 10.4.10, the movies I downloaded will not play in iTunes. Double-clicking the file name, or selecting "play" from the controls menu does nothing--no error message, just inaction. There is no exclamation point in the file name, and the files are located where preferences say they should be. Purchased audio files all play ok, only the movies don't.
I can select the movies in the Quick-time player and they do play that way, but not within iTunes.
Any ideas?

Problem solved. I downloaded a Quicktime upgrade, and the movies now play.

Movie won't play after renaming in iTunes and on iPod if iTunes crashes

So new MacBook Pro, new 80 5G iPod. All up to date.
I can rename my movies files with about 80% success, 20% of the time I get the spinning beach ball of death. iTunes hangs and I force quite (probably a bad idea) now the files, either on the iPOD or in my library, are unplayable. If I try to open them in Quicktime (Pro) it says there was an "Error opening File, the Movie could not be played"
It looks to me like iTunes is corrupting the file when it tries to rename the file. Any one experience this as well or know how to fix the files? I've tried fixing permissions and repairing the disk in Disk Utility.
Thanks.... MacBook Pro 15" 10.4.9 - iTunes v7.1.1 - 3Gig Ram, 90 Gig free on HD....
MacBook Pro 15" Mac OS X (10.4.9) All up to date

So for anyone who happens upon this...
I've noted that the beach ball clears if I wait for 1 hour.
I've also noted that it is much faster to rename the movie files themselves in the finder, the next time I play the movie in iTunes the name changes.
I've noticed several other messages about the spinning beachball of death. In case anyone is wondering don't force quit iTunes least you corrupt the file.
MacBook Pro 15" Mac OS X (10.4.9) All up to date

HT204370 I get this after downloading: "The selected movie won't play on one of your connected displays." What do I do?

I get this after downloading a movie: "The selected movie won't play on one of your connected displays." What do I do?

I fixed it. I just had to unplug my second monitor and re-plug it in. All is better now.

HT201272 i downloaded summertime this morning but keep getting this message.... The selected movie won't play on your display.

The selected movie won't play on your display.

Same issue on a mac mini - are you ******* kidding me?
This is why DRM is HORRIBLE. I can download the same content illegally and it would play fine... Thanks for nothing Apple

HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

Movies won't play after downloading 8.1

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