Movies won't sync to iPhone

I have an iPhone 4S running the latest software. I am using the latest iTunes on Mac OS X Lion. I like to have iTunes pull old movies off of my phone and add new ones. However, lately my movies won't sync. iTunes goes through the full sync process with no errors, but when I open Videos on the iPhone, nothing has changed. Sometimes the new movies will appear but be all grayed out with no way to watch them. Clicking on the iPhone icon in iTunes shows that the movies are on the phone, but if I go into the Usage section on the phone, they won't be there. No matter how many times I sync, the movies never update. I have tried restarting the phone before a sync, but that doesn't work either. It doesn't matter if the sync is wifi or USB. I have also tried unclicking the sync movies box in iTunes to have it start from scratch, but the grayed out movies stay there. The only thing that works is to turn off iTunes Match on the phone, turn off syncing all media in iTunes, sync, turn off syncing all media in iTunes again, sync again, reselect the media for syncing in iTunes again, sync one more time, and then turn iTunes Match back on. And I'm not even sure that works every time.

How did a bug solve the problem?
I experience the same problem with covers - the problem is ages old and nothing gets done to fix or at least explain it - :-(
iOS8.1 does not fix this awful awful bug :-(

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