Moving Adobe Acrobat XI Pro to a new hard drive

I have an installed Adobe Acrobat XI Pro program I use very often on my desktop computer. I installed it with a download install. I am about to transfer to using a new desktop computer and trying to figure out how to transfer the program to my new desktop hard drive without having to pay for it again. Any ideas on how I can transfer it?

Copy the download to the new computer and install. If you are not going to use the old computer any longer, you should deactivate the installation of Acrobat on that system. You are allowed 2 installs with your license for your personal use.

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Transfering Adobe Acrobat 9 Pro to a new hard drive

I had to change hard drives and now need to re-install all my application programs. I was able to download Acrobat 9 Pro, but my licensed copy has now turned in to a 30 day trial and I don't know how to get a permanent licensed version. When I call up the software, I get a Software Setup screen that gives me two options. The first option, which is checked by default, is: "I have a serial number for this product." and a serial number is listed below. It is the same serial number I was issued when I purchased Acrobat 9 Pro.
So far so good. Then I click on next, and here is where the trouble begins. I get an Upgrade Check window with the following text:
The serial number you entered indicates that your setup is for a upgrade version of Adobe Acrobat Pro
To be eligible for this upgrade, you must already own qualifying product.
We looked in the default locations for qualifying products installed on this machine, but none were found.
You may verify upgrade eligibility without installing your previous software by completing the fields below.
Select a product you already own
Enter the serial number for this product
Acrobat 9 Pro is not listed in the drop down menu of product selections, so I am unable to get rid of my trial status.
Please help me. I am not trying to upgrade. I am just trying to download a replacement copy of Acrobat 9 Pro, which I already have a license for, on my new hard drive.
Thanks.

The message is indicating you are trying to install an upgrade version of the software, meaning when you purchased it, you purcjhased it as an upgrade to an earlier version. You need to provide proof that you meet the eligibility requirements by specifying the earlier version and submitting its serial number. If you believe you purchased the software as a full version and not an upgrade then you will need to contact Adobe Support directly by chat or phone to work things out.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Acrobat 8 is not compatible with Windows 8, for the simple reason it was
created much before it and Adobe could not participate the changes to the
OS that Microsoft implemented many years later on. You need to buy the
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How do i install adobe acrobat X Pro on my new windows 8.1 computer?

How do I install Adobe Acrobat X Pro on my new computer which runs on Windows 8.1?

You may try downloading Acrobat pro X from below link and install.
Download Acrobat products | Standard, Pro | XI, X

Can I get help downloading already purchased programs Adobe Creative Suite5 Design Premium and Adobe Acrobat X Pro onto my new mac computer?

Can I get help downloading already purchased programs Adobe Creative Suite5 Design Premium and Adobe Acrobat X Pro onto my new mac computer?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Moving LR5 catalog (Irdata & Ircat) to a new hard drive and photos. Lost all meta data - How do I move meta data along with catalog?

I moved LR5 catalog (Irdata & Ircat) to a new hard drive and photos. Lost all meta data - How do I move meta data along with catalog?
The meta data for each image is missing.
I have over 2,000 images. I don't want to go back through each image and add meta data.
Is there some way to move everything?

No, do not re-import your images. I assume you can see the thumbnails in the library module, just cannot access the full images, right? If this is the case there should be an exclamation mark in the top right corner of every one of your pictures and you only have to tell LR where the images are now.
Click the exclamation mark of one of the images and a dialog window should pop-up, telling you that LR cannot find the file, but with an option to locate it. Press "Locate" and navigate to the folder on your new HD where the file is. If in the new external HD you kept the same folder structure that you had on the internal disk, LR will be able to find all your images and re-link them to the database without further intervention.

Hi, I have a macbook pro with a new hard drive installed. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files'

hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.

See E-10 in the first link.
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Moving adobe acrobat x pro to larger drive D (off ssd2 drive C) - what are the steps needed

I have Win7, only 4 GB left on my SSD drive C and a large regular drive D. My programs are on drive C (which includes Master CS6 and Adobe acrobat X Pro) and documents/pictures are on drive D and I still need to clear out room on drive C. Before I buy a larger drive C SSD, can I :
Move Adobe Acrobat X Pro program to drive D by uninstalling on drive C and reinstalling it on Drive D?
Do I need to move the program CS6 Master collection to the same drive that adobe Acrobat X Pro exists?
Does Adobe Acrobat X Pro need me to move any other programs from C to D in order to work - if uninstall on drive C and reinstall on drive D doesn't take care of all supporting files?
if I am able to move Acrobat X Pro to drive D, will my documents know the path or is there a way to make sure that everything reroutes to drive D?
Will Acrobat X Pro updates find the program if it is on drive D, or is there something to direct updates to the new location, if I am able to move X Pro to drive D?
I need step by step examples, even though I know web design and xhtml/css/php/js coding, hardware and this kind of cleaning up intimidates me.
Any help is appreciated, thanks!

You can sometimes move software by uninstalling and reinstalling. However ON NO ACCOUNT uninstall Acrobat that is part of Creative Suite, because it is a devil of a job to reinstall. Use only Creative Suite installer; not sure if it can install to another disk.
If the software is installed to another location it should just work with nothing to fix.
But the savings may be much smaller than you think. Only a little of the disk space used is in the selected disk. Some is in Common Files, which doesn't move, and much more is in the Windows Installer Database, which doesn't move.
I would look for other savings than moving software.

How do I transfer the Adobe Acrobat XI Pro to a new computer?

I downloaded Adobe Acrobat XI Pro from the internet last week and I am changing computers in my office today. How can I transfer this program to my new computer when the program did not give me an option to SAVE it when downloading it? I really want to use it on my new computer and do not wish to purchase it again since no one will be using the old computer after it is switched out.
Thanks for your help. Michelle

I assume you have your S/N (or subscription information). In that case, you can download from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. You should deactivate the version on the old computer so you keep your activations current. Also, be sure to register your installation, particularly with the S/N for the future so you have access to info online (like your S/N). Also make a backup of the install file on a CD or backup drive for the future -- a download may not always be available, and even if it is it may be hard to find.

Can I use my Adobe Acrobat 7 Pro on my new iMac

I have Adobe Acrobat 7 Pro installed on my old iMac. I would like move it to my new iMac (OS 10.6.7). Do you know if Adobe Acrobat 7 Pro is compatible with the new iMacs, and if so, how to move it? I tried dragging my backup folder to the applications folder of my new iMac but when I try to start Acrobat it crashes.

At the very least, you should try re-installing the software. Adobe products put all sorts of support files in various locations. Just dragging the Application to a new hard drive is not enough.
But as has already been suggested, there may be problems with using Acrobat 7 on 10.6. Adobe does provide good information on the extent of incompatibility with newer OSes.

Downloading Adobe Acrobat 9 Pro on a new laptop

I need to download Acrobat 9 Pro on a new laptop (it's already on my old laptop). How do I do this?

Bob Rodzaj first you can copy the installation files from your installation media to a USB drive using a computer which includes an optical drive. Alternately you can download Acrobat 9 by following the directions listed at http://prodesigntools.com/all-adobe-cs5-direct-download-links.html. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links.

Adobe Acrobat X Pro -Second installation (no CD drive)

I bought a new computer and would like to install my adobe acrobat x pro in it. I understand I can have it in two devices. My new computer does not have a CD drive. How can I go about this installation?

Hi WenB2329,
You can download Acrobat 10 from the direct download links available at : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

Acrobat 9 Pro - Closing Causes Extended Hard Drive Activity

This issue started after a year or more of clean running and automated Adobe updates. My installation is up to date according to Adobe.
Dell Precision 4300 laptop, 4 GB RAM, Windows XP Pro, all patches etc. up to date.
The problem I am seeing only occurs when I attempt to close Acrobat. Using Windows Task Manager to obtain some of the details, the summary is as follows:
View a 200 KB single page PDF document.
Shut down Acrobat (simply closing the document and leaving an empty instance of Acrobat open doesn't cause any trouble).
Acrobat window remains open for a protracted length of time, hard drive is active constantly.
At this point, Task Manager shows acrobat.exe using 28 MB of memory and this number remains constant while the window is visible on screen.
Acrobat disappears from the screen.
Hard drive activity continues, but now Task Manager shows the 28 MB of memory ramping up. It eventually peaks and holds at 336 MB!
During this time, the I/O Read and Write associated with the Acrobat.exe process continues to climb. In this test, the final number is 1,100 MB and 700 MB respectively. Seems a little extreme for a 200 KB PDF!
The acrobat.exe process eventually disappears from Task Manager and the hard drive activity ceases. This takes a couple of minutes and happens every time I close Acrobat! I have got into the habit of simply leaving an empty window open, or killing the process via Task Manager.
If I try to do a shut down of the system immediately after closing Acrobat (while the drive is still working hard), I will get a warning that acrobat.exe isn't responding, or sometimes, that font capture isn't responding. If I wait, the process eventually completes on its own and the computer shuts down.
I have tried the 'repair installation' option in Acrobat. No joy. None of the other CS4 applications seem to have this problem... Photoshop just closes without any drama.
Ideas?

I have the same problem of HDD activity after closing any pdf file, whatever the file size.
I'm done with adobe acrobat..
This is not only the problem.. I installed the Acrobat 10 and I found that I cannot modify the toolbar by drag and drop and I cannot add the (properties) bar to the main toolbar (or even the buttons of the properties bar), So the properties bar still floating and when i resize the acrobat window or dock the window to the left or to the righ i have to move the properties bar over the screen...
In Pro9 the properties bar can be a part of the main toolbar, BUT sometimes the properties bar goes disabled and I have to close the Acrobar and reopen it to return the propeties bar enabled again. So, it seems to me adobe acrobat solved the problem in Pro10 by not allowing adding the properties bar to the the main toolbar...
Recently I solved the annoying options dialog box by renaming some plugin files!!
Why the Adobe Acrobat takes 2G of HDD space!!!..
Now I moved to Nitro PDF Professional software and it has all the Acrobat features of editing, viewing, drawing...etc and it takes less than 100M of my HDD...and this what Corel PDF Fusion do as well. The Corel PDF Fusion has the highlight text, editing text and page actions..etc but it doesn't have the drawing feature yet, maybe because it is v1.0 in 2011
tens of new PDF sofware in the market... Wake Up acrobat team...

Please help!!! Cannot run Windows Update in Win 7 Pro after changing new hard-drive. (X201s)

Hi everyone,
I have been using my thinkpad x201s for more than one year by now. And recently I change a new and larger hard drive for my laptop. When I tried the thinkpad rescue and recovery disc on the new hard drive, everything works fine except that I cannot run Windows Updates after the installation was finished. The recovery DVDs were burned directly from the original image stored in the computer when the first I received my laptop last year.
Every time when I try to run the Windows Update, it shows the following: "Windows Update cannot currently check for updates, because the service is not running, you may need to restart your computer."
I restarted my computer later but nothing changed. Can't run Windows Updates and can't even install IE9.
I then moved back to my old hard drive and everything is normal, no problem with Windows Updates. I also tried to create a back-up image by running win 7 Backups and Restore. Later when I changed back to the new drive and followed the instructions to restore my system from the image I created earlier in a USB drive, it worked except that still the system can't run Windows Updates program.
I'm now getting very confused and upset, is it something to do with the software copyright? It's been a week now and I tried to Google the similar problem but no solutions work here. All I want to do is moving my current system to the new hard drive so that I can continue to use my laptop but it just failed updating every time.
Could anyone kindly tell me what to do when changing hard drive in order to avoid the problem I'm dealing with? Sorry I'm not a pro type user and just want my laptop to work appropriately.
My warranty has already expired so I guess the Lenovo Technical Hotline wouldn't answer my questions anymore. Please help!! Much appreciated.
Thanks so much in advance!!

I'm not sure this is the issue, but from your description, it seems as though all you have to do is activate the windows update service. If I were you, I'd search for "Services" in the start menu, open it and look for "Windows Update". Check in its properties that it is set to "Automatic (Delayed)", if it isn't, set it, and start the service, you should then be able to check for updates, be careful though that none of your other programs aren't stopping the service, usually these programs are there to "optimize your performance" or "boost your system",...
Hope this helps.

Adobe Acrobat X Pro can't see Network Drives, unlike rest of Adobe Software

I can't open pdfs in any of my three network drives because my Adobe Acrobat software does not list them as existing drives!
I need some help. I'm on Windows 8, and this problem just began last week. It had been working just fine.

Hi chthao,
How frustrating! Since you got Acrobat as part of CS6, let's start with the troubleshooting tips in this document: Doesn't launch after 30 days | Installed as part of a CS6 suite.
Please let us know how it goes.
Best,
Sara

Moving Adobe Acrobat XI Pro to a new hard drive

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