Moving an email on mail app which then disappears

I am running ios 7.0.2 on the iphone 4 and accidentally deleted an email on the mail app. I then go into the deleted folder and click to move the email back to the inbox. Even after closing the app, switching the phone off and opening the app again, this email is nowhere to be seen in the inbox on the device. Even stranger, when I log in on my PC, the email is there in the inbox. I thought it might have been an issue with how the email account was set up on the device, but I moved 3 other emails from the deleted folder to the inbox and they appeared on the device immediately. I used the search function and found the missing email, but the move email function from there wouldn't let me put it into the email inbox. I then moved it into the trash folder, thinking I could then move it to the inbox. I go into deleted, it isn't there. I go into deleted on the PC, it is there and I move to the inbox and it then appears on the device again.
Has anyone else come across this issue with moving emails between folders and if so, is there a quicker way you resolved it as it will be a pain if I have to do this for other emails as well?
Cheers
Stephen

Stephen,
My problem may be related. When opening the inbox, emails immediately go from the inbox to trash.
There are two things that have changed in the last few days.
1. After using the iphone to get mail linked to outlook mail on a pc for quite sometime, I bought a macbook and set up apple mail on the mac.
2. It's acutally my wife's phone and she said that she had deleted many emails from the inbox and trash.
Carmen

Similar Messages

  • HT1267 IPhone4..Model MC603C/Ser#850441XGXA4S: I have update to 5.1.1. I am not alerted to my emails unless I tap on the mail app. Then the alert/banner appears. When I start up, the alert sounds but after that it does not work. Whats wrong?

    Ever since I updating my IPhone 4 to 5.1.1. my alert/banner does not work with my mail app. Initial startup it works but after that, it does
    not work. The only way I know there is a message by tapping on the mail app and then I hear the alert and the banner shows up. Prior
    to updating, it always worked. Is there a 'bug' in the system or is there something I am missing here.

    Yeah this was my first time connecting my phone to the computer since I went to iOS 5.0 and iCloud, so I wasn't familiar with the fact that it did not automatically create a backup on iTunes during the Sync process.  Should have right-clicked on the phone device and did a manual backup.
    But still, after restoring the backup from iCloud, I don't understand why data from certain apps got hosed (anything before October 2011, which was my last iTunes backup), while other apps' data appears to be fully intact.

  • Cannot send email in mail app. using POP account with Wi-Fi

    I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

    It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
    In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
    Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
    Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
    The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
    .Mac: Server timeout alert message when sending email

  • How to permanently delete email in mail app?

    Hi! I am using a 2011 macbook pro and it has been running extremely slow lately. When I started looking into things, it seems that my mail app is saving every email I have ever received, even though I have spent hours deleting them. It seems that they are not being permanently deleted.. I always highlight the message (or several) in the mail app and then click the trashcan. Am I doing something wrong? Please help!

    Which os are you using?
    How large is your hard drive and how much hard drive space do you have left?

  • A problem to sync emails in Mail app between iMac and Macbook Air

    Hello members,
    I have had a problem that can't sync emails in Mail app(OSX Mavericks) betwee iMac and Macbook Air. I have iCloud mail account and several Gmail accounts on the mail app.
    Is there anyone to help me?

    When both are at home on the same network and sharing drives, you can use a variety of tools.  Check the App store for fily syncronization.  Also, OS X includes rsync if you are a UNIX command line person, and there are shareware GUI's for rsync as well (RsyncX was one I remember).  Then there are commercial tools like Chronosync.
    Another, albeit to my mind cumbersome way, is to use an airport time capsule and time machine.  You use TM to backup each machine, and use the option in TM to browse another TM backup to restore from (eg. come home from a trip, backup the MacBook Air, then log on to the iMac, browse to the MBA backup volume and restore what you recently worked on from there).
    Or get a NAS device for home and use that as a common personal form of dropbox.  The key would be keeping a neat uniform directory structure for the things you need sync'd - like maybe just the Documents folder & subfolders.

  • User two cannot send email from mail app.  (send icon just spins)

    userone can login, use Mail to send and receive.
    user two login and may receive, but not send email in Mail app
    icon next to send paper airplane in folders window just spins.
    able to send email thru facebook, etc.
    also, recently did TDM backup into this iMac of G5 HD.
    how do I access address book data from backup

    resolved part one: played around with mail preferences of user two to match prefs in user one
    still do not know about access to TDM saved addressbook data.

  • Why "Outlook Express" users can't read email from Mail.app ?

    Why "Outlook Express" users can't read email from Mail.app ? Any explanation ? Select a good format,that's a good explanation,but i can't know each time if our recipients use "Outlook Express".

    There are no completely bug free email clients including the Mail.app and Outlook has its share of bugs for such an old/mature email clients and some glaring ones that MS has been aware of for a long time but has chosen not to do anything about since these do not affect exchanging email with other Outlook users.
    Outlook has always had problems with Mail's RTF and the degree depending on the Windows and Outlook versions used by the recipient.
    Check this link.
    http://homepage.mac.com/thgewecke/woutlook.html

  • I can't receive email through mail app

    Hi
    I can't receive anymore emails through mail-app on my IMac. I am only able to send but not receiving. I did not change any settings. I have also a IPad but everything seems ok with that and nail is working properly there.
    Please could you help me out.
    Thnaks
    Hossein

    I never had that problem with POP mail before. The message may still be the serrver for you to dwonload. A this point I'd recommend you contact AppleCare, if you don't have the contact information you can find it at:
    http://support.apple.com/kb/HE57

  • HT5361 Is there a way to find and erase duplicate emails in mail.app?

    Is there a way to find and erase duplicate emails in mail.app?

    Mail.app does not have this possiblility acc. to Apple. There are Scripts but not provided by Apple.
    A solution can be to use third party software but I prefer Apples own software so have to wait until there is an update.

  • Mail.app sent messages disappearing

    With Mail.app version 8 on Yosemite with only iCloud email service configured, I am noticing that certain sent messages do not actually send even though you hear the 'swoosh'.
    When looking in the sent folder, the message is nowhere to be found and I confirmed that the recipient did not receive it. Further, when I click on the little reply arrow from my Inbox in the following picture...
    I get the the following error.
    Both times that this has happened to me, I attached a PDF that was annotated with Preview.app.
    I've logged a bug with Apple (Ticket 18764280)
    Hoping someone in the community can shed some light on this.
    Cheers

    Ok, this brings me a step further. So, on the web mail page I see:
    Inbox (964)
      Deleted Messages   (leeren)
      Drafts
      Sent Messages
      Apple Mail To Do
      Notes
      SENT
      Trash
    So, my mail.app on my local OSX serve is using "SENT", my mail.app on my MBP is using "Sent Messages".
    I didn't find a way how I can tell mail.app, which folder to use on the IMAP server to store sent messages in. Is there a way to configure this?

  • Will the 10.8.3 combo restore my Mail application which has disappeared completely from my IMac

    Will the 10.8.3 combo restore my Mail application which has disappeared completely from my IMac?
    Is there any way that my Mail application can be restored?

    If you are using OS X Mountain Lion, the 10.8.3 Combo is the first step you have to take in order to recover Mail in the computer. Theoretically, it should work, but it's possible that it doesn't. If, after installing the Combo, you haven't recovered Mail, reinstall OS X, holding Command and R keys while your computer is starting and following the steps to reinstall Mountain Lion. You won't lose anything doing it

  • Cant choose which digital certificate to sign outgoing email in Mail.app

    I am posting this here as this post:
    http://discussions.apple.com/message.jspa?messageID=5746197#5746197
    was archived.
    I just wanted to add that this is still an issue for us. We use three digital certificates inside our organization, one from Thawte, one from caCert, and one from our in-house/private CA. All three work perfectly inside all applications that we use them in. There is on issue which is that if the user clicks the icon on the far right side of their outgoing email to "sign" that email, there is no telling which certificate it will use. We want to use the one from Thawte for all outgoing email but it ends up picking one of the other ones instead & as far as I can tell there is no way to control this or change this.
    What I am requesting is that Mail.app ask me which certificate I want to use, either once, in preferences, or each email, or something, as sendind with the wrong one is really not workable.
    I think 10.5.2 is a real step forward. Thanks for all the hardwork to make the improvements in it that we see.
    Thanks so much.
    Sjobeck

    Somewhere online I found mention that you can assign the cert you don't want to use as untrusted and the one you do want to use as trusted. So in Keychain, double click on your Thawte cert, click on the Trust arrow and change the "When using this certificate:" drop down to "Always Trust". Do the opposite for your other certs.
    This way you can still use your other certs for decrypting if anyones uses it to send to you. But you'll always use the trusted cert for signing/encrypting new messages.
    I too wish there was a way to explicitly select the cert you want to use but till they allow that, this is the best way I've found to work around the issue.

  • Gmail taking ages to send email via mail app

    I bought a MacBook air yesterday and set up my gmail account on the mail app. Everything seemed to be working okay at first but now it's takkng at least five minutes to send a plain text email, one email I tried sending last night didn't send until this morning! I tried changing the SSL port to 25, 465 and 587 not only do they not work but then it stops my mail from moving into the folders or trash, they move and then go back to my inbox.
    Please help!

    Stephen Schulte2 wrote:
    When I am in a hotel out of town or overseas- or just anywhere where I don't have my home ISP - how can I not only RECEIVE but also SEND eMail via my Mail program?
    If your ISP is like mine, it authenticates you for outgoing e-mail by being able to determine that you're accessing the Internet from within their network. If your ISP is so configured, they'll offer the ability to authenticate to their SMTP server with a password. My ISP does not.
    However, MobileMe does provide its own authenticating SMTP server that you should be able to use from anywhere. Try an SMTP server of smtp.mac.com (smtp.me.com will probably also work) with settings of "Use default ports", "Use Secure Sockets Layer (SSL)", and "Authentication" by password, your "User Name" the part of your MobileMe ID before the "at" sign, and your password your MobileMe password.
    For non-MobileMe outgoing e-mail, you'll need to locate an SMTP server that you can use.
    Also: Anyway to attach more than 1 file (say photo) at a time using MobileMe and my mail account? For 22 small photos do I have to hit attach each time? I can't seem to select the folder they are in and get all 22 to attach...
    I haven't tried that, but I would expect to have to attach them one at a time.

  • Icloud email in mail.app only shows mail to alias

    My .me account is [email protected]
    In Mail.app on Yosemite, I only get mail under the iCloud account if it's addressed to an alias = [email protected] (notice the DOT between first and last name) Mail addressed to the real address shows up fine on my iDevices, but not at all on my Mac.
    This feels like I must have done something to ask for this at some point. But I can't find a setting.
    Any clues appreciated.

    You may have run into the Snow Leopard Mail 'Wizard' which has never heard of iCloud and will persist in tryihng to set up a MobileMe account. I would advise removing the account from Mail and then setting it up using the method detailed here:
    Entering iCloud email settings manually in Snow Leopard or Leopard

  • Bounced email causes mail app to close

    After reading many many posts across the internet, I finally figured that a bounced email message (which may show up in your inbox as "mail delivery error" or something similar) was crashing my mail app.
    The symptoms? I would open my mail app, it would try to retrieve mail and then close about 3 seconds later.
    The fix? I had to log into my POP mail account via the web, delete the email with the delivery error and then on my iPhone, delete/add back my mail account. If you don't delete the message on the server first, you just end up back in the same boat the next time you retrieve messages from the server.
    The fix is simple enough but how can the folks at Apple expect us to do this every time we get a bounced email? We really need a fix ASAP unless there is one on the way?

    I seriously doubt Apple expects us to do this everytime there is a bounced email.
    For me, a bounced email is few and far between - only when the recipient's incoming mail server allocation has been exceeded and not accepting any new messages, or the incoming mail server incorrectly detects my email address or a message as being spam, which is even more few and far between. Regardless, a bounced message - a return error message from the recipient's incoming mail server did not crash the iPhone's Mail client, but this is with an IMAP account. Since these are so few and far between, I don't recall the last time I recieved one.
    Not sure what the fix is or if a fix for POP accounts is on the way but in the interim if you are getting many bounced messages, you may want to look into why.

Maybe you are looking for