Moving app to a client's Pro account

I am in the process of updating a single Edition app into a multiiedition app so we can have an Android version as well as iPad. (The previous app was developed by me and was eventually transfered to my Client's Apple developer account). The client has a new Adobe DPS Pro account and I have been given access to it via the master account ID.
I would like to update the existing app in their Apple developer account, if possible. but wonder whether there may be issues with certificates and provisioning files as the old app was also developed on a different mac.
I've also read a bit online about creating users on their account, but don't want to assign my Adobe ID to it as I develop apps for myself as well.
Could you advise me on where to start, as it seems very complicated!

No, there is no way. She can have applications from more than one iTunes account be used on her iPhone though but to update those apps then she would need your password. If I were you, I would just periodically check for updates on iTunes and when you have the change just update them in iTunes and the next time your wife syncs her iPhone to iTunes the new versions would be transferred to her phone.

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DPS Pro account and a multi-folio app distribution + analytics

Okay, here is the thing again.
I have talked to my client and explained him about how complex it is to track each individual (out of 30) who views a folio.
So now, he basically would be happy just to know the overall time, of how long a folio has been viewed, and also to see, which articles have been viewed the most and for how long.
I believe, analytics can provide this data without any problems, am I right? The question is, can this be seen with baseline analytics or I would need SiteCatalyst for this?
If I understand correctly, getting a Pro account would give me the possibility to create a single multi-folio app, which could contain many folios inside. I could delete and add them without the need to wait for some approvals from Apple?
But the main question is, how can I distribute this multi-folio app to specific people? Can it be sent via some link or something? Because this app is not for public use.

You need an enterprise account for private distribution.
You could fake all this by using the Adobe Content Viewer and putting a web overlay on each page with a link back to a hidden web page with google analytics. That would give you very basic idea of what's being looked at assuming each user is on line. Beyond that you have to use enterprise.

I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.

I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.

Use Internet Recovery. You shouldn't need an AppleID. http://support.apple.com/kb/ht4718
Internet Recovery will install the OS that shipped with the Mac. You can then upgrade to Mavericks if that was not it.
Do you have an App Store account? Did you ever use it to install the OS?

Update an Single edition app with different (pro) account

Hello,
I have question regarding updating SE apps.
1. From what I understand you can still create single edition apps for ipads after May 1st with a pro account, correct?
2. If I create an app now, with my CC account, can I later, after May 1st, create a professional account under a different name (company name, not mine) and update my old app? (assuming that my apple account and certificates stays the same)
Thank you
Alex

1. Yes.
2. Yes.
Neil

I am running Yosemite 10.10.2 on my Macbook Pro. In the game center app I can not access my account. Clicking on the username does not help - it looks like it's stuck. Can anybody please help me? Thanks in advance.

I am running Yosemite 10.10.2 on my Macbook Pro. In the game center app I can not access my account. Clicking on the username does not help - it looks like it's stuck. Can anybody please help me? Thanks in advance.

Someone in another section answered this. Thanks.

HT2688 moving apps on my phone to a new itunes account

How can I move my apps from my daughter's itune account to my itune account. Everything is on my iphone, but I don't know how to get it into my itunes account?

You do not.
Content acquired with and Apple ID is permanently tied to that Apple ID. It cannot be transferred to another Apple ID.
Purchase the content with your own Apple ID.

Social sharing in single edition with pro account

Hello,
I'm confused by the explanation on the Adobe website, so if anyone could explain to me the following, that'd be nice!
A client of us has a Professional account for DPS, but so far he has only used it to make a Single Edition app. Now this client would like to add Social Sharing features to his app, but everywhere I look I find that Social Sharing is only available for Professional accounts.
In this instance, the client has a Professional account, but just hasn't used to make Multifolio apps. Is it possible in this case to add Social Sharing to his Single Edition app? After all, he does have a Pro account?
Thanks!

Is there actually a reason why not?
I mean, if it's possible to implement this in multi-folio apps, I can imagine that someone might want to share something that's in a single edition. In my opinion, this just doesn't make sense and is one more letdown for the entire DPS thing...
Guess we'll have to try to explain this to our customer or look for an alternative method for digital publishing instead of DPS.

Freelance (DPS pro account) query

Hi all,
Bob Levine has kindly cleared up a lot of my confusion on this for which I'm very grateful. However I have a final query that I thought I'd ask here if that's ok.
I am a freelance designer specialising in printed magazines and I'd ideally want to be able to offer ios/android newstand versions to existing and new clients. In my head I thought I could purchase a pro DPS account and be able to do this, but I've found out that even with the pro account I could only make 1 multi-folio app.
So for me to offer this as a service I'd have to have my clients each purchase a pro account for their app and I would design their publication/folios for it. Obviously the client would have to manage payments of their account, otherwise I could end up with a number of different accounts on behalf of numerous clients to take care of!
Now, if the above is correct, then what is the advantage of buying a pro account over going with one of the many companies who give you their own inDesign plug in and deal with submission etc, sometimes for slightly cheaper, than the pro account subscription. Is it just a case of having more freedom with the design if you use the DPS plug-in?
I'm obviously missing something but I'm trying to get a clear understanding of the costs of different options before I dive in. I wish the adobe info would do that :/
Hope that's clear, sorry if it's not!
Any help is appreciated.
Thanks
Ian

Thanks for the reply Brian. I totally agree that a small or individual licence to publish apps would be a much more elegant solution. I mean the clients would have their own apple id so the certs etc would be in their name. I'm amazed it's this convoluted.
It seems that it would be clearer if instead of calling the different accounts 'licences' or 'accounts', they should just say it's a monthly app maintenance fee or something like that, because it really is linked to the app that's created rather than the professional designer who created it.
I'd be interested though in your thoughts on the benefits of going with Adobe's publishing suite over one of the other companies out there. I'm very much an adobe user of course so I naturally look at the DPS first in the hopes that it would be the best for inDesign interaction, but there's some pretty big publications that use plug-ins from other companies, although I'd still have the same hassle with having to manage different 'accounts' for different apps/clients.

What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple. We want to host the app elsewhere. How do we host our DPS app on our client's website?

What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple to approve. We want to host the app elsewhere. How do we host our DPS app on our client's website? Thanks.

Unless I misunderstand the question, you can't do what you're asking to do. Apple doesn't allow you to bypass their store and host public apps on a website. The exception is an enterprise app, which requires an Enterprise account with both Apple and Adobe. This type of enterprise app can be distributed only within the company. If that's what you want to do, you can learn more here:
Digital Publishing Suite Help | Creating viewer apps for private distribution
Distributing enterprise iOS viewer applications with Digital Publishing Suite | Adobe Developer Connection
Another option is to add the development app to several devices and use those for your demo.

Will LaCie D2 QUADRA with firewire restore my apps back onto my MacBook Pro if I upgrade to Lion and then restore from the external drive?

I ordered the disk to update to Snow Leopard. Did that so I could get the App Store. Did that so I could download Lion. After I installed Lion my MacBook is super sluggish. Takes like 6 seconds just to open a drop-down menu in Finder.
I have been backing up. Will LaCie D2 QUADRA with firewire restore my apps back onto my MacBook Pro if wipe my drive using the USB Lion OS stick (which I think I'll have to buy even though I downloaded the new OS online)? I have been plugging my laptop into the Lacie drive set on "auto" and it's been working great.
One Genius said yes "you will get everything back" but my Mac buddy says "say goodbye to most of your apps". Then a guy at the university I asked "do you have a disk image". And I said "what the **** is a disk image?".
Is the problem that I installed an OS on top of new OS without wiping the drive? Or, is my MacBook Pro too old? Do I need to buy a new one?
15-inch, Late 2008
Processor 2.4 GHz Intel Core 2 Duo
Memory 2 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
Software Mac OS X Lion 10.7.3 (11D50b)
Any help?

SA will indeed transfer accounts, files and apps at first start. Can do so even faster if you clone the internal HDD onto the external (just split into a partition large enough to contain it) and then use it as the source. Probably faster than Time Machine too. The safest and quickest way to do a disk image or clone is using CarbonCopyCloner (free), and it will preserve the Lion Recovery Partition too.
Since you'll have to re--download the Lion installer again, note that you can concoct your very own Lion Installer USB Stick with it prior to reinstalling and not have to pay for the Apple-branded version. See Kappy's tutorial: https://discussions.apple.com/thread/3786371?tstart=0
As for the sluggishness, I believe that a great part of the cause is that you only have 2GB RAM. Don't know if your Mac can take more but try at least to get to 4GB, if not 8GB. Should attempt this before messing with the reinstall, as this may get you what you want.

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Clarification re Pro account

I understand that to publish single or multi-folio apps across different platforms (i.e. Android, iPhone, Kindle) requires at least a Pro level account. I also understand that there is a charge per folio download after the initial subscription folio allotment has been used up.
What I am unsure is about is whether it is necessary to maintain a pro-level account in order to keep the said apps in the App Store and allow for customers to continue to download folios that have already been published.
Essentially, what I would like to know is whether it is possible to sign up for a Pro account for, say, three months only and during that time publish several cross-platform publications. If, after two or three months, a designer were to revert back to a standard Creative Cloud membership, would he/she still be able to purchase additional folio downloads to allow people to continue to download the previously published publications?
Your help is appreciated!
R.

No. The folios are hosted by Adobe. If you stop paying they stop hosting.
Bob

We have a Pro account expires in August.

We have a Pro account expires in August. We know the new Payment Pro Account Our question is what happens to the apps that we have created with this account. We need to create a pro account for each app already created? If not, if we renew the pro account, we can make updates to the apps already created before?

You can continue to update your existing apps. You need to create separate Pro accounts only if you need to create new apps.

Can I transfer app purchaces to a new apple account/id?

My question is this: can I transfer app purchaces to a new apple account/id?
some of you may ask why I'd want to do this. I'm moving out of my house soon and my parents want me to get my own iTunes account. I've purchased paid apps and in-app purchases on my iPod Touch and am wondering if my purchased apps and in-app purchases can transfer over to the new account on the same iPod.
iPod with apps on account 1 -> same iPod, same apps, account 2
Is this possible? even if I have to re-pay for the apps/in-app purchases?
All I really want to keep is the progress made within the apps. I have games that store their progress locally and would like to see the progress be there if and when I re-download the apps to my iPod Touch. Has anyone tried this before? Please respond and don't flame the newby

"can I transfer app purchaces to a new apple account/id?"
No.

Mail no longer connect to my IMAP pro account

Hi,
Impossible to connect to my IMAP pro account I have been using for a year within Maverick...
outgoing seems to work fine but no way to get to my inbox...
My iCloud account works fine but I am not using it with vendors and clients...
Need help as soon as possible, I can use the windows at work but it is a real pain in the ***...

Hi billgreg,
I hope you have gotten it working by now, but if not, after verifying your account information, see what the Mail Connection Doctor does for you.
OS X Mail: Troubleshooting sending and receiving email messages
Thank you for visiting Apple Support Communities.
Nubz

Moving app to a client's Pro account

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