Moving from Creative Cloud LR 5 trial version to the purchased version?

I'm currently in the trial period for Lightroom 5, but I went ahead and bought the full version on a CD. I can't locate where to enter the serial number to move out of the trial version??

Sadly you can't enter the standalone version's serial number into the CC trial version.
You'll need to uninstall the CC version and then install the standalone one,
The version you have on disk will not be the latest version so best to go to one of these links and download the latest one which will accept your serial number.
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7

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I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks

Not getting the option to install creative cloud. Only trial version or choose new plan

Hi,
I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.

Oh, it was that simple?
Tried it and it worked just like you said. It's downloading now. Thank you so much!
Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
/Alex

Creative Cloud Provides Only Trial Versions?

Does the purchase of creative cloud provide a serial number, or will I have to download the programs every month. I have been using the trial versions and leaving them open so that I do not run out of the aloted number of program openings.
Overall, the lack in ease of use for this creative cloud system has frustrated me countless more times than I have been satified. I will always need to use Adobe programs, but I hope in the future things can be smoother for customers.
Thanks for any help,
B

If you've purchased a subscription to Adobe Creative Cloud, then you can use your Adobe ID to log in and download the apps. The apps will exist on your hard drive. You should not have to download the programs every month as long as you continue to pay for your subscription.

Problem with Creative Cloud. Only trial versions of the applications available.

Hi
I signed up for the Creative Cloud (as a teacher) but when I install InDesign, Photoshop etc. they are as trial versions. And now they ask me to buy the application again. What should I do to enjoy all the applications? Thanks!

Hi Dimjean,
Same issue has been discussed in the below mentioned link:
creative cloud software says my free trial has expired, but I have a paid subscription
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

Moving from Creative Cloud to retail software. Will there be updates offered?

The company and I will be leaving the Creative Cloud in the next few days. When Adobe has stabilized the "cloud" and can offer a stable platform we will try again, but right now, from a business stand point, there are just too many "glitches" with the system. The software Ps/Dw/Lr/Pr/Il and Acrobat seem to work fine so we will be upgrading our individual copies of those.
There have been rumors from customers, Adobe Experts and Adobe customer service that retail software, meaning software purchased individually and not as part of the cloud will not be receiving updates and only the software from the "cloud" will receive these updates. I'm not talking about UPGRADES I'm taking about updates and bug fixes.
Can an Adobe rep either confirm or deny these rumors, please? Can I get a link to Adobe's official policy on this please? The Customer Service people I've talked to so far do not know what the policy is and it seems that they cannot find out the policy. Speaking with "people in the know" at the National Association of Photoshop Professionals, they are also unable to provide a definitive answer on this policy.
Since Adobe's current policy concerning the cloud allows individuals to cancel before 30 days; if cancelling the cloud after 30 days Adobe will still collect 50% of the yearly subscription, I think it is only reasonable for Adobe to be forth coming with this answer prior to May 8, 2012.

I cannot offer you the precise, official, definitive answers or links you're seeking but my layman's understanding of Cloud vs perpetual licensed products is that both will receive bug fixes and security updates (dot releases) when available.
However Cloud customers will have access to new or improved software features earlier than perpetual licensed customers. Perpetually licensed customers will wait until CS7.

How do I download an iPad app from Creative Cloud or does it need to be purchased on its own?

Are apps such as Ideas and Proto included in my subscription?

No they are not included.
Near the bottom of the Creative Cloud Apps page https://creative.adobe.com/apps in the Adobe Touch Apps section there is a Learn More link http://www.adobe.com/store/en_us/popup/offer/touchapps.html that explains if you purchase at least three of the qualifying touch apps that you will receive a free month of Creative Cloud membership.

Why is cs6 download from creative cloud only a trial?

I pay for the student yearly membership so why is my CS6 installed versions saying it is a trial.
When will it run out and what do I do when it does?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Trouble with Adobe Acrobat Pro installation from Creative Cloud

When I attempt to install Adobe Acrobat Pro from Creative Cloud, it will always fail on the first attemp. If I retry, it installs it. Then, when I open a pdf document, the application quits in seconds. I get a modal window with the license agreement. However, it is blank and the pull downs are empty. I hit a dead end.
This is so aggravating; especially when Adobe is charging me for my membership every month.
What gives? Can someone help with this?
Brian

Brian which operating system are you using? Do you receive any specific errors during the installation process? If you are using a Windows operating system then please uninstall Acrobat using the Programs and Features control panel. Once done then please try using the Acrobat Cleaner Tool available at http://labs.adobe.com/downloads/acrobatcleaner.html.
Also you mentioned that the EULA window is blank you may also want to see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html. Solution 2 is not likely to be relevant unless you are using an operating system not currently supported by the Creative Cloud Desktop application.

Changing from Creative Cloud Photoshop to Photography Plan.

Does changing from Creative Cloud Photoshop Anual subscription (before running the all year contract) to Photography Plan has a penalty?

Please contact Adobe Support via Contact Customer Care
Regards
Rajshree

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would ve

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would very much like to download a Mac version, so please send my correct web link. By the way my s. number for Lightroom 5 up is [removed], and I also have s.number for 4 up and 3 full.

The latest non-CC version of LR 5 is 5.7.1 and download links are available on the Adobe Updates page:
http://www.adobe.com/downloads/updates/
Both Mac and Win links are there.
If you are asking for a LR 5 CC link, which wouldn't require a serial number, please be more clear about that.

Do I have to be connected to internet when using illustrator through creative cloud? And can I change the language on the trial version if I would extend it to pay version? Thank you in advance.

Do I have to be connected to internet when using illustrator through creative cloud? And can I change the language on the trial version if I would extend it to pay version? Thank you in advance.

Lelisa it is only necessary to connect to the internet periodically to receive updates and validate your membership. If you have an annual membership you can be offline for up to 99 days. You can find additional details at Activation & Deactivation Help.
I would also recommend reviewing Creative Cloud Help | Install, update, or uninstall apps which discusses adjusting the installation language.

I installed the new version of LIghtroom (2015) from Creative Cloud. Creative Cloud says I successfully installed the new version. However, the shortcut icon that was installed does not start the new version. I've also gone to the properties link itsel

I installed the new version of LIghtroom (2015) from Creative Cloud. Creative Cloud says I successfully installed the new version. However, the shortcut icon that was installed does not start the new version. I've also gone to the properties link itself but, no success in starting. How do I launch the new version?

Thank you, toinimj59. I did this part and the installation completed (apparently it didn't earlier--included an acceptance of the standard terms and conditions...
Solution 1: Sign out from Creative Cloud desktop app and sign back in
Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
Launch Lightroom.

I payed for creative cloud 49 euro at month but the applications are only in trial version

I payed for creative cloud 49 euro at month but the applications are only in trial version

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Moving from Creative Cloud LR 5 trial version to the purchased version?

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