Moving from Frame 7.1 and WebWorks to the Technical Communication Suite

My doc team currently uses Frame 7.1, Acrobat 7.0 Standard,
and WebWorks ePublisher Pro 9.1 to generate our printed docs and
online help. Now we are looking at the Adobe Technical
Communication Suite to do it all. However we have some concerns
about moving everyone over and the impact it could have on our
existing docs, templates, and workflow.
Has anyone had a similar situation and switched to ATCS?
What issues did you encounter?
Can Frame 7.1 and ATCS live together on the same computer?
Does a ATCS install mess up WebWorks ePublisher Pro 9.1?
Can you use source files from Frame 8 in ePublisher Pro 9.1?
Kim Smalls, Technical Writer
Blackbaud, Inc.
843-654-2792

I went from FM7.1 and WWP to TCS. Not a great result.
I use structured FM with an EDD. FM and WWP always produced
the end product. It just worked!
Are you using structured FM. If so, then think again about
the move. TCS does not support the structured elements. Elements
such as xrefs, index and glossary do not come across to RH.
The fact that TCS does not support structured FM wasn't
visible until after I made the move. I hear structured FM support
will be in the next version release. But I can't find out when that
will be.
Until then, Adobe support suggest the following work around -
create read/write rules, but they are not very forthcoming on how I
should implement them with my EDD. If anyone can help with this, I
would certainly appreciate it.
However, if you are not using structured FM, then TCS seems
to work like a dream. A definate plus for single sourcing. Works
really well with RH7.
Hope this help

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Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4? Thank you

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4?
Thank you.

Not sure what CCS has that you’re referring to, but TCS5 is out and can be installed via subscription or downloaded installer.

Training Videos - Adobe Technical Communication Suite, FrameMaker and RoboHelp

Adobe Senior Product Evangelist, RJ Jácquez, has created
three On Demand training videos to help customers get started with
Adobe Technical Communication Suite. Please see the details below-
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 1 (
http://my.adobe.acrobat.com/p29205929/)
In Part 1, you will learn about leveraging live and
interactive 3D models from virtual any CAD/CAM/CAE software in your
technical and instructional documents using the Adobe Technical
Communication Suite.
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 2 (
http://my.adobe.acrobat.com/p25426010/)
In Part 2, you will learn how to supplement your technical
and instructional design documents with engaging Adobe Captivate
demonstrations, simulations and quizzes in the Flash format using
the Adobe Technical Communication Suite.
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 3 (
http://my.adobe.acrobat.com/p13101233/)
In Part 3, you will learn about adding FrameMaker books and
documents in RoboHelp as live links and reusing FrameMaker content
for creating Online Help systems, Searchable Knowledge bases,
Performance Support systems and even Policies and Procedures. Just
like the first two, the exercise files are also included in case
you want to go over the integration features yourself.
Besides Adobe Technical Communication Suite, there are
training videos for Adobe FrameMaker 8 (
http://www.adobe.com/support/documentation/en/framemaker/#tutorials)
and Adobe RoboHelp 7 (
http://www.adobe.com/support/documentation/en/robohelp/#tutorials)
available on Adobe Help Resource Center.

Posting the links again -
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 1
http://my.adobe.acrobat.com/p29205929/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 2
http://my.adobe.acrobat.com/p25426010/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 3
http://my.adobe.acrobat.com/p13101233/

SharePoint Online Cloud Service and Technical Communication Suite Integration

Are there any success stories of using Microsoft SharePoint Online Cloud service and the Technicall Communuications Suite? What were some of the compatability issues? How were they resolved? Are there any issues with using it behind a firewall?What are the limitations?

Posting the links again -
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 1
http://my.adobe.acrobat.com/p29205929/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 2
http://my.adobe.acrobat.com/p25426010/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 3
http://my.adobe.acrobat.com/p13101233/

Adobe RoboHelp 7 and the Adobe Technical Communication Suite have just been posted

Hi, folks.
The long-awaited Adobe RoboHelp 7 and the Adobe Technical
Communications Suite have just been posted on the Adobe website.
There are 30-day Trial versions that can be downloaded here:
http://www.adobe.com/ap/products/robohelp/
Follow the link that says "Download the trial". After you
sign in, you can download either the RoboHelp 7 standalone release,
or the Technical Communications Suite which contains these
integrated products: RoboHelp 7, FrameMaker 8, Adobe Captivate 3
and Acrobat 3D.
If you or members of your team use both RoboHelp and
FrameMaker, I'd strongly advise you take a look at Tech Comm Suite.
It's more than simply a "bundle:" of products. There is real
integration among the apps. Here are details:
http://www.adobe.com/ap/products/technicalcommunicationsuite/
For some screenshots and information, check out Peter
Grainge's website
http://www.grainge.org/pages/authoring/rh7/rh7.htm
I will also be posting some Adobe Captivate movies of the new
interface on my website in the next day or two.
http://www.hypertexas.com
You can also read more on the Adobe Tech Comm Blog
http://blogs.adobe.com/techcomm/technical_communication/
These are exciting times. Two releases in one year! I don't
think there's any doubt about Adobe's committment to RoboHelp now
Thanx,
John

The first thing I looked at was the upgrade price, which is I
think is pretty reasonable. I may not have made it clear in my
other post that I installed the RH7 trial with RH6 still installed.
I'm pretty sure management will spring for an upgrade, and I don't
intend to use RH6 simultaneously at that point--only while I'm
doing the trial.
The main thing I'm checking out is the double-byte character
support. One complaint I have there is that in HTML view, Japanese
characters are showing as squares. If I open the same topic file in
Notepad, the Japanese characters show up there, so I know RH7 isn't
really messing up the characters, it's just not displaying them in
HTML view. This still makes it difficult to manipulate Japanese
text in HTML view. Does anyone know if there is a way for these
characters to display in HTML view properly? Should I start a
different post? Thanks,
Ben

After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

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HT1515 I have moved from windows to mac and had to reset my airport. I am trying it to join the existing wireless network. the process ends in an unexpected error. The ethernet connection seems to work OK

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Hello, vgafromva.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the AirPort can resolve this issue. However, here is an article I would recommend going through when experiencing issues connecting to Wi-Fi.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
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New internet provider (moved from Comcast to Uverse) and I can't get my new network to stay put, and I can't get my Time Capsule to stop blinking yellow

I have moved from Comcast to Uverse, and can't get my TIme Capsule to stop blinking yellow. I know it isn't updating. Additionally, I can't get my computer to recognize the 'new' wireless network. It keeps changing back to the 'old' network.

You have two separate issues here. although both were created with the recent changes on your network.
Find out why the Time Capsule is blinking amber as follows:
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click directly on the the Time Capsule icon
Click directly on the amber dot....and another window will open to explain more about the issue...along with suggested actions that you can take to remedy the issue.
If you want your Mac to connect first to the "new" network....
Open System Preferences (gear icon) on the dock
Open Network
Click on WiFi on the left
Click Advanced at the lower right
Make sure that the name of the network that you want the Mac to connect to first appears at the top of the connection order list. Drag the name to the top if it is not there now.
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I have moved from uk to Ireland and changed my mobile provider, but I can't send texts to uk numbers. My service provider say it is an I phone problem, not a service provider problem.

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HT4101 Once pictures are moved from your camera to your iPad (using the camera connection kit), how do you get the photos off of the iPad? They do not show up in my photo stream or my iCloud.

Once pictures are moved from your camera to your iPad (using the camera connection kit), how do you get the photos off of the iPad? They do not show up in my photo stream or my iCloud. I am able to see any photo I took on the iPad using the iPad camera (in iTunes, photo stream, or when I open windows explorer and browse the iPad director), however I cannot see any photos transfered from my camera to the iPad. The camera connection kit must have put my photos in a directory I cannot get to and cannot sync.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
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http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

I have recently switched from a PC to a MacBook Pro.
I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
This is the problem:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
Thanks!
Roderick Guerry
[email protected]

Roderick Guerry wrote:
The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
(In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
Roderick Guerry wrote:
Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
Roderick Guerry wrote:
I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?

Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?

Welcome to Apple Support Communities
You can install the new hard disk yourself if you want to. You just need a 2'5" SATA II hard drive, which is compatible with your MacBook Pro. You can buy one at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ You can filter hard drives by computer, so press a "Click to view all...", choose your computer in the sidebar and it will give you the compatible hard drives.
There are different brands for the MacBook Pro. The most recommended are HGST and Seagate, which have good reputation. A 7200 rpm hard drive will give you extra performance

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I have bought and been using the 'Adobe Creative Suite 6 Design Standard'.
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I require this for uni, and am struggling to move it across!
If you can help that would be great

Hi 7717arrow,
Please use the below link to download CS6 Design standard on the new machine.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Use the same serial no. to activate the product.
Thanks

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Check the following:
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Go to Settings>Pages on your iPad and confirm that "Use iCloud" is turned on. Also go to Settings>iCloud and confirm that Documents & Data is on, and that Pages is turned on in the app list.

Moving from Frame 7.1 and WebWorks to the Technical Communication Suite

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