Moving into a new place
Hi,
My friend and I are moving into a new flat and are attempting to get our utilities set up before we move in. How do I go about finding out if we have a Bt landline when I cannot get access to the property and do not have a known phone number for the premesis.
If there is no way to do that could you please tell me the conventional method of finding out so I can tell my letting agency as they do not seem to know ( appauling isn't it).
Any help is appreciated,
Cheers.
Hi Tomkix,
I can check the address details for you to see if there is an active line. Please could you drop an email, to the email address found in my profile? Please make sure to include the address details and a link to this thread.
Thanks
Paddy
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 02:04:54
Downstream:
4.906 Mbps
Upstream:
1.019 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
Unknown or no mode configured
Latency type:
Fast
Noise margin (Down/Up):
2.8 dB / 5.9 dB
Line attenuation (Down/Up):
48.3 dB / 31.9 dB
Output power (Down/Up):
19.1 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
5375435 / 43
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
20223596 / 41
Error Seconds (Local/Remote):
93884 / 32
1. Best Effort Test: -provides background information.
Download Speed
0.13 Mbps
0 Mbps
4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.13 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
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Upload Speed
0.41 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.41Mbps
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Upstream Rate IP profile on your line is - 0.83 Mbps -
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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
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