Moving iTunes to new account, new disk location, exclamation marks

I have been using an iTunes storage that was copied (rsync) from one computer with one user to another computer with another user. Using ACL's I had made certain that both users could access the library and that worked.
But somehow my last couple of actions have damaged this setup and I don't know how and I don't know how to get a working setup back.
The setup normally was that ~/Music/iTunes for users was a symlink to /Users/Shared/iTunes. Thought it says shared, it is just used by that one user. I have located that on /Users/Shared because the home directories are protected with FileVault and I did not want to burden FileVault with the entire iTunes library. This worked fine.
On the laptop (which was my main iTunes workhorse) I had a rsync command to sync my iTunes stuff to a server (as backup) as Portable Home DIrectories would not sync it as it was located outside the home directory. This worked for years.
Now, instead I want to move this library to another dedicated server account (music) which is then shared to the laptop/desktops using Home Sharing. This I created and it worked. A few weeks ago I migrated from an old 10.5 Server to a new 10.6 Server and it still worked.
Now, yesterday, I decided to clean stuff up. Originally I had been using my self-compiled rsync that could handle extended attributes (from the official rsync distribution). But I noticed that some songs were not synced to the server. So, I tried Apple's own rsync and that did better, it synced all kinds of files that were missing on the server end. I used ditto and rsync to move stuff around on my machines with the goal to have the iTunes folder on /Users/Shared/iTunes owned by user music but through ACL's also accessible for other users in case I had to move stuff there from other machines.
Now, today I started up iTunes as user music on the Server and though my whole library is visible and all my playlists and smart playlists and settings are there, every song has an exclamation mark because iTunes cannot find it. If I locate the individual songs it works fine, but then iTunes cannot find the rest on the basis of that. And locating thousands of tracks by hand is not an option.
Starting over again also seems problematic. I can start again, but them I lose all my playlists and smart playlists etc.
Any tips on what might work to get this broken setup repaired?

This solved my problem:
- Remove rsynced iTunes directory and re-rsync from other computer
(This this not help, but maybe without it the rest would not have helped)
- Remove iTunes Preferences
- Restart iTunes
(Now it worked again, I had to make a few fixes)
- Deauthorize and reauthorize computer
- Reconnect to iTunes Store account
- Reset preferences
Message was edited by: Gerben Wierda

Similar Messages

  • My iphone 3gs is not communicating with itunes and in windows there is an exclamation mark

    my iphone 3gs is not communicating with itunes and in windows there is an exclamation mark next to the usb device.  tried removing itunes and reloading, all softwares up to date. just got a new iphone 4s which is on charge but not switched on and used.

    For Windows Vista/7 http://support.apple.com/kb/HT1923 uninstalling and reinstalling iTunes
    For Windows XP http://support.apple.com/kb/HT1925.
    Make sure you follow these instructions completely with the phone disconnected from the computer. After the reinstallation, reconnect the phone and it should load the new USB driver.

  • Moving iTunes sync to a new laptop

    I bought a new Mac Air. Old MBP 2008 is basically dead.
    I want to move all my apps, music, all the settings via iCloud to the new computer.
    What do I need to? It keeps showing me the message about how this new one cannot sync with my iTunes as it's not "authorized".
    So I authorize it. It logs into my Apple ID account, and then comes back with a message saying "This computer is already authorized". (Really? OK.)
    Now when I try to "Sync", it tells me that this computer is NOT authorized.
    What gives? Seriously, aren't Macs just supposed to work? Who's doing this quality testing at Apple these days?
    MY SIMPLE NEED (I think this is the need of every computer user)--
    I want all the content that's in my iPhone to now sync with my iTunes on the new Mac Air, and remain synced. 
    Would truly appreciate any pointers. Thanks!

    So I authorize it. It logs into my Apple ID account, and then comes back with a message saying "This computer is already authorized". (Really? OK.)
    You may have a problem with several AppleIDs. You need to authorize all AppleID's that you used to buy from the iTunes Store.
    I want to move all my apps, music, all the settings via iCloud to the new computer.
    Have you enabled iTunes Match on your new computer? If you uploaded music to iCloud with iTunes Match, you will also have to sign into iTunes Match again on the new computer from the Store menu.

  • Moving iTunes library to a new PC

    Old OS: Win XP SP2
    New OS: Win7-64 Professional
    iTunes: 11.0.1.12 on both PCs
    I need to migrate from an XP PC to a Win7-64 PC. iTunes was one of the S/W items to move.
    I read somewhere that I could simply copy the iTunes library from one PC to the other an then just open the library on the new PC. So I did that.
    The only things that I cared about during the move were the iPad/iPhone apps since I wasn't using iTunes for anything else.
    So, on the new PC it looked like the library loaded OK and it started syncing with my iPad when I plugged it in.
    But, it appeard that iTunes had no memory about all of the iPad/iPhone apps that we had downloaded.
    More importantly, iTunes had no memory about which Apps I wanted synced with each device since we had way more Apps in iTunes than could fit on either device.
    So, with the iPad plugged in under the "Apps" menu there were no Apps showing at all. Then, after trying anything that I could find -- syncing, File->Devices->Transfer Purchases, Backup, Stover->Authorize this computer -- it finally started showing the Apps that were currently on the iPad. It appears that it downloaded them from the iPad to the PC since it took forever.
    Now, it appears that iTunes and the iPad are "synced" but all of the other Apps that we had previously purchased are not seen by iTunes. Further, I also have an iPhone that I would like to reconnect with iTunes but I don't want to have to go through the same laborious process that I had to go through with the iPad.
    Am I missing something here wrt how to move iTunes Apps from one PC or another or is this the normal process?
    And how do I now get the new iTunes to recognize all of Apps that were previously downloaded and are sitting under the current library folder --> iTunes\iTunes Media\Mobile Applications?
    Thanks, Chaz

    Here's how I moved the library to the new PC:
    Copied top level iTunes folder to a USB drive
    Copied the iTunes folder to the new PC.
    Installed latest version of iTunes on the new PC.
    Stopped iTunes.
    Started iTunes while holding down the shift key.
    Selected the "copied" iTunes folder.
    I did have some music in the library and it appeared that the "configuration" for this music was indeed intact.
    But, iPad Apps and device configuration did not get transfered as described previously.
    Thanks, Chaz

  • Recently moved itunes/iphoto libraies to new, larger external hard drive...

    Had large itunes/iphoto libraries that had resided on an external hard drive connected to my imac. These were backing up to a time capsule. Recently moved both libraries to a new, larger external hard drive. When Time Machine goes to back up, it is now trying to back up everything again, not just anything that is new. This is about 300 GB of music/movies/photos that were already backed up, and it is now trying to completely backup all this again. 2 300 GB backups will take up a lot of my TC. Should I just let it go? Do I have a possible issue with space? Just want to be sure I do the right thing....

    lisacooney wrote:
    I have recently moved all of my files to a larger external hard drive
    How did you move these files?

  • Moving iTunes Folder to a new Mac, Can't read iTunes library.itl

    I'm replacing a Mac Pro (2,1) with OS 10.7.5, iTunes 11.4 with a 2012 Mac Mini with OS 10.9.3, iTunes 11.1.5. When I move the iTunes folder containing the iTunes Library to the new Mac, I get the error message "the file iTunes library.itl cannot be read because it was created by a newer version of iTunes", which is of course true. I really don't want iTunes 12. Is there a way to move iTunes 11.4 from the old Mac to the new Mac?

    Hi, gokart-mozart.  
    Thank you for visiting Apple Support Communities.  
    You will need to rebuild your iTunes library file in order to open an older version of iTunes.  Below, I have included the article that walks you through this process.  Start with the section labeled Re-creating the iTunes Library file.
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/ht1451
    Cheers, 
    Jason H. 

  • Old iWeb Domain Document, New Account New Computer

    I've done this before but that was pre-Mavericks.
    I got a new computer, recovered my old data from a Time Machine backup which created a new user account on the new computer.  I installd iWeb and could upgrade to version 3.0.4.  Maybe not the newest but it's what was available.
    I wanted to get to my webpages in the new account so I went to get the Domain File and transfer it to the new account.  I did this before when a separate computer needed to updata a different website I had made for him.
    Anyway, there is no longer an iWeb folder in Application Support in my Library.
    Where is the file I need to move, and to where do I move it so I can open iWeb in my new account and update my webpages?
    Thanks

    Here's a similar question by you, two years ago.
    https://discussions.apple.com/thread/3025188
    When you open iWeb for the first time it creates a folder and a domain file.
    Before you do that, you can also create the folder yourself and put the domain file in it. The one you either copied from another machine or recovered from Time Machine.
    In the latter case, Time Machine most likely creates the folder too.

  • ITunes. Entire music list has the exclamation marks and I can't open music because it cannot be located. I'm 67yr old and need advice please.

    I'm 67 yrs old and asking for advice please.
    I'm unable now to play the music in my iTunes playlists. 90% of the tunes have exclamation marks now and I can't 'locate' the music. How can I locate the music or remove the exclamation marks on my iTunes music list?

    Typical reasons for missing files are, you've deleted the files, they are on a disconnected external drive, or the drive has a changed drive letter, you've moved the folder where the files live in some other fashion, a third party app has rearranged the files, or iTunes has got confused about the layout they are supposed to be in.
    Generally you need to work out what has happened, reverse the action and everything will be alright again. If it is something you can't/don't want to undo, e.g. a drive letter change, then as long as you can track down the current location of the folder containing the media then my script FindTracks should be able to reconnect it to iTunes.
    tt2

  • ITunes Match sometimes skips / plays songs with exclamation marks

    Using iTunes Match (v10.5.3) from my MacBook (OS X 10.6.8) I synched about 60G of music located on an external hard drive connected to my home-based AirPort Extreme base station into Apple's cloud. It works great from my iPhone and the iMac in my remote office, but occasionally when I connect with my MacBook I get these confounding exclamation marks between the song list number and the selection check box.
    When this happens and I attempt to play a song with an exclamation mark sometimes iTunes prompts me to connect to the hard drive connected to the Airport and when I don't the exlamation points appear. Other times I can play the songs, but only if I individually select them; otherwise it skips all the songs with exclamation marks until it finds a local song (or recording) (i.e. without an exclamation mark).
    Sometimes restarting iTunes gets rid of the exclamation marks, sometimes it doesn't. I've noticed that I often have this problem when I upload new music to the Airport-connected hard drive. But sometimes it happens without me uploading.
    Through trial and error I'm starting to get a sense of what's happening but it still feels kind of arbitrary. Can someone explain what's happening?
    Many thanks in advance.

    The problem is that iTunes thinks the external HDD is not connected so it can't find the actual song files. So the problem you need to solve is why is the external HDD not connected.

  • When I view "On this iPod" on my iTunes, nearly half my songs have an exclamation mark next to them. Does this mean I have to go back, download these songs again and upload them to my iPod again?

    I've never had this problem before but today, when I connected my iPod to my computer and uploaded some new music to it, I finished and ejected the iPod properly but about 6GB of music was missing. So I connected it again and when I went on to "On This iPod", the songs that were missing were named on there but had an exclamation mark next to them. Why is this and how do I fix it?

    I posted this in the iPhone forum seeing someone had an issue there about this. I had the exact same issue but with my iPad. It was really annoying. I had to delete all the songs in iTunes that it thought were still on my iPad, but weren't. Then I was able to manually put the songs back onto the iPad. If I didn't delete the songs with the exclamation point, then the syncing was very slow and sometimes would freeze when "waiting for changes to be applied".
    About a third of my music was deleted (about 6GB) and so were some of my videos. I updated to the most recent iTunes too. I've never had this issue before and did take a lot of time. I'm running Windows 8.1 (I know - has many issues) and I wondered if that maybe did something?
    I don't think you have any option than to delete the songs with the exclamation points and put them back on the device. Hopefully Apple will figure out the issue - ios 7.0.3 or the new iTunes.

  • ITunes Match on a Synology Nas - many exclamation marks in the first row

    Hi,
    I transfared my entire iTunes Libary of roughly 26.000 Songs (1.000 plus bought on iTunes) to my Synology NAS.  Now when I start iTunes on my MacBook via WiFi it takes quite some time to be ready to play. Each time I open the Library on my NAS iTunes iTunes Match updates. 
    iTunes looks like it's hung up, but it's just increadibly slow working in the background. Afert around 15 to 30 Minutes it's throu with it, however it shows on many songs an exclamation mark in the very first row where there's no title to it and in the column with the cloude symbole on top. 
    When trying to play on of these songs it says: "The Title "Nothing Changes" cannot be played, because iTunes cannot find the original. Do you want to search for it?" Then I say: "cancel", double click on the same file again a a few seconds later the cloude icon switches from exclamation mark to the download symbole and I can play the song.
    Why is iTunes Match searching each time for changes in the library, even when opening iTunes three times a day...  Can I determine how often iTunes Match should update the Library?
    Thanks for help!
    Daniel
    Cologne, Germany

    Is the NAS mounted when you open iTunes? If not, then of course iTunes can't find the music files.

  • Moving iTunes library from a hard disk with bad sectors to new hard drive

    I have tried to move my itunes library using the method proposed by Apple in the support section but it does not work because of a bad hard drive.
    I change the itunes folder in preferences. I let itunes organize my music. However, when I select consolidate music everything starts OK but stops when it hits the bad sectors on the old hard drive.
    I can copy the rest of the music to the new hard drive manually using finder. However, the music is not recognized in the new location only the old location.
    I have tried many things including moving music to another hard drive and naming it the same as the old hard drive and then trying to consolidate it. That does not work. I have tried the method of changing the library.xml file to reflect the new folder. That does not work. I am at a stand still. I have invested much time rating the music and I do not want to lose that.
    Any suggestions?
    Tom

    tonybassplayer wrote:
    Thank Chris I have just done that. How do I now get them in to Itunes ?
    If you simply copy the iTUnes folder to /Music/ and launch iTUnes, everythign will be there. No need to import anything.
    This will work the same with iPhoto.
    Simply copy the Photo library to /Pictures/ folder and launch iPhoto.

  • Moving itunes content when creating new user account

    Recently added two iphones to our rapidly growing apple family of devices.  Our imac was originally set up with just one main user account the whole family shared.  The problem I have is with sharing, syncing, merging with my iphone all family shared information.  For example, the contact list on the shared family mac is huge and includes many "x-mas card only people" that I will never need to call.  Same with shared calendar.  If make some quick notes or reminders on my calendar just for me, it replicates on to everyones device.  The guy at the apple store suggested I should have my own account.  I have done that and am now seeing the limitations OSX puts on different accounts as it seeks to protect each account.  An example here is trying to share and use our iphoto library.  My goal is to have itunes in my new , separate account that syncs to my own contact list (won't change back to the full family list every time I sync), has just the apps I want (not my daughters 300 apps that seem to keep re-appearing on my phone), still be able to sync to the family calendar but maybe have one of my own as well, have my own playlists from itunes 9I was able to find a way to access the big family music library in my account) and be able to build iphoto albums to sync.
    I think problems stem from a lack of understanding the basics of what separate "accounts" really can and can't do as it relates to different applications and devices.
    Thanks for any help!

    Drag \Music\iTunes folder to \Users\Shared.
    Log in to the new user account and copy \Users\Shared\iTunes to \Music\iTunes.

  • I moved iTunes and library to new Hard drive M: , now Sync is lost. Need to collect files and rebuild to proper folder.

    I installed a new hard drive and partitioned it into 2, P: Pictures: and M: Music: . I moved all my iTunes Files and Folders to the M: drive. Then when I connected my iPhone4 to iTunes it asked if I wanted to create a new sync, I said no but I seemed it couldn't find my old sync file. So I searched my computer for files and folders of iTunes and placed them all into a iTunes folder on the root of M: drive. I need to rebuild the iTunes folder correctly.
    I have all the correct items on my iPhone and haven't lost anything. Its just a problem trying to sync. Biggest problem is my music. When I try to sync music there is trouble. I can't seen to remove all music from iPhone and resync. When I thought I did iTunes would say no more music will fit. (Music is normally 70% of my memory on phone and I try and leave 1GB of 16GB free on it).
    I wan't to build the iTunes install on the D:\Program Files (x64)\  since I don't install anything on my SSD drive C: except Windows 7.

    How exactly did you move the files or more specifically, what did you move?
    The correct way to move the iTunes files is to move the ENTIRE iTunes folder (or copy it) from the original location to the new location.
    Once moved, hold Shift while launching iTunes and point it to the new location.
    If anything other than the ENTIRE iTunes folder was moved, it needs to be put back in the original location to correct the issues created then moved correctly.

  • Moved iTunes music folder to new HD and it won't play

    I recently moved my iTunes music files to a larger external hard drive (for the third time) and now iTunes can't find any of the songs. It has worked in the past on 2 other HD's but not this time. I've selected the correct iTunes Music Folder location under <EDIT> <PREFERENCES> <ADVANCED>, have selected "Keep music folder organized", and have even "consolidated my music", but the files won't play. The files are in-tact; I can right-click on a song, click "get info", and manually locate the file to play it, but I don't want to do this for 70GB worth of music!!! Someone suggested dragging the music files into the iTunes library, but I have the library on my laptop and the actual music files on the external HD and I want to keep the library on my laptop so I don't think this will work for me. please help.
    Message was edited by: brookap

    I have a very similar problem. Hope I don't confuse people trying to help us since the solutions may be different.
    I had my iTunes path directed to a 2nd internal hard drive. Everything was working fine - except I found that purchased Apps were still being downloaded to the Mobile Applications folder on my main hard drive instead of the 2nd internal drive. I decided to retry directing the iTunes path to my 2nd internal drive, hoping that might get iTunes to save my Apps there. Big Mistake. Suddenly, there were no Apps showing in my iTunes Library Apps window at all. I verified the downloaded apps are still in my main hard drive's Mobile Applications folder, but I cannot get iTunes to display them in my Apps Library window anymore.
    I decided to try downloading a new app and, sure enough, iTunes once again downloaded it into the very same Mobile Applications folder on my main hard drive, where all my (now orphaned) original apps are, but the only one iTunes will only display in my Apps window is the new one. I read you can redownload purchased apps, but my apps are not missing. iTunes just won't display them in the Apps window anymore.

Maybe you are looking for

  • My notes app is "on" in my Iphone 3gs setting, but the note app will not open.  This problem just began.

    I have always been able to use my note app on my Iphone 3gs until recently.  I have made no changes, no upgrades, etc.  I checked the settings and it is turned on.  It will not open and I have tried numerous times.  What could be the problem and how

  • How to uninstall Media Encoder and Bridge CS6?

    I'm using the CC 2014 version of all my Adobe apps, except I still need Encore CS6 because there isn't a newer version.  I uninstalled Premiere CS6, but I still have Bridge and Media Encoder left over in my Applications folder.  Neither of these has

  • Xi message flow error

    Hi support                we r getting an error  which was mention  below         com.sap.aii.utilxi.misc.api.BaseRuntimeException       thrown during application mapping        com/sap/xi/tf/_I_ORDERS05_to_A_V4010_856_MM_:        RuntimeException in

  • Throw user defined Errors from within built in apex procedures

    Hi all The task at hand is I have a tabular form with add row button. On click of this button, the built in add row to a form type of process is called. The table in which this row is being added has some Foriegn key constraints and some other check

  • View two pages option is greyed out

    MacBookPro Retina 10.9.5  >  iBook app > for no known reason, halfway through reading a book  > View - the two page option is greyed out and I can find no way to revert from the one page view.  Help please