Moving photoshop elements 12 and lightroom 5 from windows machine to a Mac Pro

Is it possible to transfer licence from the windows machine to the mac?
The Lightroom version does appear to be a windows/mac version but the serial number won't activate the product.
The Photoshop Elements was actually a windows version so perhaps that is more excusable.
But is one really expected to either buy this software again or just forget about them all together?

For Lightroom and Elements your license covers both Mac and Windows.  You do need to install the appropriate version in each case however.  I Windows version will not work on a Mac, and vice versa.
If you continue to have a problem you should contact Adobe support thru chat... Start Here  If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

Similar Messages

  • My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Stephylei you will want to download the Mac versions of the installation files.  If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account.  You can find more details at Find a download link on Adobe.com.

  • Can I run the Photoshop CC and Lightroom with Windows XP professional as the operating system?

    Can I run the Photoshop CC and Lightroom with Windows XP professional as the operating system?

    The tech specs for Phtoshop CC and Lightroom indicate Windows 7 with SP 1 is required as a minimum, so XP would not be sufficient to run them.   Here's the Photoshop specs:
    Windows
    Intel® Pentium® 4 or AMD Athlon® 64 processor (2GHz or faster)
    Windows 7 with Service Pack 1, Windows 8, or Windows 8.1*
    1GB of RAM
    2.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
    1024x768 display (1280x800 recommended) with OpenGL® 2.0, 16-bit color, and 512MB of VRAM (1GB recommended)†
    Internet connection and registration are necessary for required software activation, membership validation, and access to online services.‡

  • Installing Photoshop CC and Lightroom from Photoshop Phototgraphy Program

    I already own and have installed Photoshop CS6 and Lightroom 5.3 on my computer.  Do I need to uninstall these before installing the creative cloud versions or can I just leave them there?

    I have the same problem, I could install Photoshop CC, Bridge CC but I couldn't install Lightroom. The Creative Cloud Window tells me that Lightroom is installed on my machine. I don't want to uninstall Lightroom before I start the installation of Lightroom from the Creative Cloud.
    How is the way to do this. I have found no option to do this.
    Thank you very much.
    Jörg

  • Installing photoshop cc and lightroom from old laptop to new desktop

    Hi, I have a account for photoshop cc and lightroom under cc. Recently i bought a new desktop and want both the aaps to be installed as on my old laptop.
    I want it to be under same account. Please suggest.
    Thanks

    No magic. Simply sign out on the old machine and sign in on the new one.
    Mylenium

  • How to manually remove Photoshop Elements 4.0 from Windows

    My uninstaller for Photoshop Elements 4.0 in Add or Remove programs fails with the message - "This action is only valid for products that are currently installed." The program folder still resides on my harddrive. The program itself neither runs nor will it allow me to delete the program files' Photoshop Elements 4.0 folder that contains the executable and dll files from my harddrive. I need a manual uninstall proceedure.

    Have you got the disc? If so, you might try installing it again then an uninstall.
    Failing that...
    Here's the Adobe tech doc on removing Photoshop Elements 5. I would assume it would be the same procedure.
    http://kb2.adobe.com/cps/333/333201.html

  • Transferring Photoshop CS4 and Lightroom from Macbook to new Imac

    Hello all,
    I am currently running Photoshop CS4 extended version 11.0.1 and Lightroom version 2.3 on an early Macbook model 1.1, I have the original install disks for Lightroom, but when upgrading to CS4 extended I downloaded the upgrade from the Adobe website. I am receiving a new Imac this month and would like to explore my options for correctly transferring (migrating?) these programs to the new Imac. My search on this forum reveals that migration assistant may not be the best option for these two programs, any insight is appreciated.
    Christopher

    Christopher Bullinger wrote:
    Hello all,
    I am currently running Photoshop CS4 extended version 11.0.1 and Lightroom version 2.3 on an early Macbook model 1.1, I have the original install disks for Lightroom, but when upgrading to CS4 extended I downloaded the upgrade from the Adobe website. I am receiving a new Imac this month and would like to explore my options for correctly transferring (migrating?) these programs to the new Imac. My search on this forum reveals that migration assistant may not be the best option for these two programs, any insight is appreciated.
    Christopher
    LR won't be a problem, just install it on the new computer. As long as you don't use them on both systems at the same time you won't violate the licensing terms.  If you LR was an update you will also need the key from the 1.x version.
    For PS CS4 just run it on the MacBook and de-activate it (Help->Deactivate...). Then download the PS CS4 package from Adobe and install it on your new system using the same license keys you used to install it on the MacBook. Since you indicated you upgraded to CS4 (from what version you didn't say) you will need the license key from the original (CS, CS2, CS3??) and the license key to the upgrade to CS4.
    After installation of PS CS4 you may also need to manually install updates as it is often the case that the Adobe updater doesn't recognize the fact that updates are available.

  • Photoshop Elements 12 transfer from windows to a mac

    Can I transfer my photoshop elements 12 from my windows laptop to a macair?

    On your MacBook Air, download the trial version of Photoshop Elements 12 from
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    Install then enter your serial number to license it.

  • I'm trying to understand the difference between Photoshop Elements and Lightroom software.

    Does one have things the other does not?

    Hi,
    Lightroom is to manage photos and produce derivative images without ever modifying an original file. Its processing functionality has a narrow feature-set covering the most common needs of professional photographers whereas Elements is a simpler yet powerful photo manipulation tool. Elements is designed to satisfy the needs of photo enthusiasts who like to manipulate images.
    You can also go through the thread to understand the basic difference between PSE and Lightroom.
    Check if this helps.
    Thanks,
    Swapnil

  • Can't copy and paste from windows to firefox(have mac computer)

    I have a mac computer with parallels software so as to use windows. When I highlight a sentence in windows I copy it but when I switch to firefox to paste it in a desired location, the paste
    button doesn't work.
    Ray Chambers [email protected]

    I have a Mac OS X. I bought software for the Mac.(parallels Desktop 3.0 for Mac) so that I could use Windows on my Mac. I have Firefox browser.
    I can not copy anything from Windows and Paste it in Firefox.
    But I can copy and paste as long as I am not in Windows.
    Ray Chambers [email protected]

  • Moving Photoshop Elements and Organizer to a new PC (after HDD failure)

    Hi all,
    My PC died recently, and suddenly. Thankfully I had a drive backing everything up so I have a complete mirror of my harddrive on an external drive. I have now bought a new PC and have installed PSE9 (with PE9 and Organizer) onto it.
    I would like to be able to rebuild all my catalogs and albums, and have all my keywords etc, in my new installation, using the files I have in my back-up drive. There are thousands of photos, going back about 10 years, and it took about three solid weeks to tag them all and fix their dates etc.  Can someone please tell me which files I need to copy over into my new installation, and where they should go? The drive names on my new machine will probably be different to the ones I used on my old machine, but beneath that all files are in the same folder structure as they were on my old (now dead) machine. The dead machine ran Vista, and I'm now on Win7.
    Please let me know if there's any further information I need to provide.
    Thanks in advance.
    DNL

    Where I am not clear is why a full drive backup (that includes a copy of the catalog, using a 3rd party drive backup tool) led to a situation where the catalog info could not be completely restored to a new PC.
    Let's have a look at the result of the complete restoration of a drive.
    - Case one : There has been a mirror copy on the second drive
    - case two : you have a clone of your disk (I supose it's uptodate at the time of crash...)
    In both cases:
    The media files are all identical.
    The catalogs are identical.
    But... there is a difference.
    A cloning utility is also able to restore the original drive serial number used by Windows to recognize the different drives.
    In the mirrored drive, the serial number is different from the original one.
    the catalog contains for each media file:
    - the full path : root folder/subfolder 1/sub-subfolder... file name with extension.
    - the identification of the drive (serial number plus drive letter)
    When the Organizer reads the data in the catalog and wants to access a file via the operating system, it will find all files in the clone, and all files in the the mirrored version will be missing. Then you need to reconnect as mentionned in a previous post. And that's a lot of painful work
    So, assuming your mirrored version is strictly ok, the catalog is fooled by the change of drive serial number. You can either have Windows to assign the old serial number or use an sqlite management software to edit that information in the database : catalog.psexxdb.
    What I don't know is if the background processes in charge of the accessory jobs of the Organizer (watched folders, face recognition, autoanalysis...) will be correctly restored in a crash situation. So you might lose some information or have to wait for the Organizer to rebuild some of the missing information.
    My suggestion to backup also the catalog was to avoid a situation where the user has a syncing software in charge of the media folders only. You are right that the catalog was also backed up in the case of the original poster.

  • I purchased Photoshop cs6 and lightroom for windows but now I have a Mac

    Does anyone have a 1 -800 number for Adobe? I purchased the teacher/student edition of Adobe photoshop cs6 extended and adobe Lightroom 4 but I didn't really even get to learn how to use them because my computer was old and crashed. Since then I purchased a Mac and I was wondering if I could get a copy of these without purchasing them again. They were very expensive. If anyone could help me it would be greatly appreciated. Thanks!!!

    Order product | Platform, language swap
    Mylenium

  • How do I transfer photos and movies from my iPhone5 to my Mac Pro?

    I'm trying to transfer selected photos and movies to my MacPro for editing in iMovie and FCP. Do I need to use a third party app for the transfer?

    http://support.apple.com/kb/ht4083

  • Elements and Lightroom installed in Mac Mini. Do I need to buy separate products for my MacBook?

    I have purchased Photoshop Elements and Lightroom and installed them in my table Mac. Now I'm going on travelling and would need them with me also in my laptop (MacBook Pro). Is there any chance to update my current purchases so that I could use the programs also in my laptop, or do I have to buy separate products for this? Could not find an easy way to do this. Thanks!

    I don't know about Lightroom, but PSE allows you to have activated installations on two computers, so you're good there. Just install it on the laptop.

  • Trying to download and install Photoshop Elements and Premium on Surface Pro 3 from the link and receiving an error - anyone know of a resolution?

    I have a Surface Pro 3 and just purchased the download link for Photoshop Elements (newest one) from Adobe. I've tried downloading several times and in 64 and 32 bit types, but have only made it as far as the install before receiving an error. Anyone else have this problem and know of a solution?

    Hi Jeff -
    I tried chatting with someone earlier today, but they ended the session (I think accidentally?) before it was resolved. My error is below. Now chat seems to be closed - although I thought it was open 24/7, so I can't try that again. This is the most frustrating support experience I've ever had. I just want to access and start using the products I purchased Friday. I would be so happy if someone would just help fix this. I am not computer inept, but cannot figure out why the download is failing.
    The guy on chat that was helping me before getting cut off had me run a SCANNOW system scan, but that's where the session unexpectedly ended.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ERROR: This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
    ERROR: System check returned with error : 6

Maybe you are looking for

  • Execute Unix command from Java program running on windows

    Hello, I need to write a java program that fetches file count in a particular unix machine directory. But java program will be running on windows machine. The program should execute unix list command and fetch the output of that command. Can anyone h

  • Acrobat X will not start

    I have Acrobat X installed and recently it stopped working. When I click on the shortcut, I see the process start in task manager but it quickly disappears. Any suggestions? I have check that the firewall or any other app is not block or terminating

  • Problem with using DTW for SAP BO PL11

    Hello, experts! I'm using SAP B1 8.8 PL 11, Microsoft SQL Server 2008 Standard Edition. I have a script, which put data for Item Master Data import into temporary table, after that I want to transfer this data via DTW into SAP B1 database. There are

  • Wi fi wont connect

    Iphone 4s gives a continuous 'busy' circle when trying to connect to DGN2000 wireless. Password was put in correctly, even configured router with IP of phone. No WiFi at all.

  • Mac App Store Not Loading

    Suddenly my Mac App Store has stopped loading. The icon in the dock and Applications folder no longer looks like the correct icon, instead it looks like two pieces of paper with a pencil, ruler and paint brush (the generic app icon, I guess). I tried