Moving Photoshop to a new computer

My old computer broke--the hard-drive crashed and the siding fell apart. It's in another state right now, plus it wouldn't turn on if I had it with me. I need to download photoshop (the CS5.1 I'd bought a couple of years ago) onto my new computer, but I'm getting licensing errors (Error:213:19). How do I access my copy of photoshop since I can't uninstall the old one?

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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Cannot open files after moving Photoshop to a new computer

Loading a document, I get the information:
Fatal error – missing component:
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
I use MAC OS X 10.8 and took the programm from the old computer with OS X 10.6.
Message title was edited by: Brett N

If you mean you just transferred it, that usually doesn't work. See THIS thread.
--OB

How do I download Photoshop onto my new computer that does not have a cd drive? I have the product code and disc from original purchase.

I have the original cd and product code from my photoshop CS5. I just bought a new computer because my other computer died. My new computer does not have a cd drive. How can I get my photoshop onto my new computer? Please help!

Reaganrn you can download the retail installation files for Photoshop CS5 at Download CS5 products.

How do I install Adobe Photoshop in a new computer? I've had CS5 a few years ago in another laptop.

Basically I got the student version of Adobe Creative Suite 5 back in high school. I'm now in college (still a student!) but I used my high school email to register the product. I deactivated the adobe photoshop in the old computer and have the serial number, but because my old high school already deleted my school email, I can't access my adobe ID anymore (I forgot it). I can't install Photoshop into my new computer without my Adobe ID. What should I do??

Hi,
Thanks for the reply. However, I'm really, really frustrated. The link works for the recommended program but it has a transfer limit of 100 files. I've spent literally hours trying to find genuine freeware to do the job rather than paying $25 for a one-off program that I'll never use again. Is there are any reliable freeware out there that does the job? To be honest money is very tight at the moment and spending $25 for a program I'll never use again is something I could do without!

How do i install photoshop in my new computer without a cd

i got a new laptop and it doesn't have a slot for a cd. How do i install my photoshop top my new computer?

http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Mylenium

How do I install Photoshop on my new computer?

My old computer broke and I bought a new laptop. When I tried to install Photoshop on my new computer, I got an error message because it had been registered to my old computer. Can you help me with the installation on my new computer?

You need to contact Adobe Customer Support to reset your activation count.

I bought the photoshop install online and I put it on my laptop. But now I have a new and better computer for photo and video but I can not figure out how to reinstall my photoshop on this new computer. When I bought it, they said I would be able to insta

I bought the photoshop install online and I put it on my laptop. But now I have a new and better computer for photo and video but I can not figure out how to reinstall my photoshop on this new computer. When I bought it, they said I would be able to install it on 2 different computers. PS they are both PC computers.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

How to re-install adobe photoshop in my new computer?

How to re-install Adobe Photoshop in my new computer?

Install it the same way you originally installed it. If you need to download the installations files or get your serial number you should check your Adobe account online.
You can also find a good amount of Adobe files downloadable thru the following page...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you happen to know the version you need, a more direct link to download it might be available.

I have an open case. I can't get a response from Adobe. My computer was hit by lightening and cannot be repaired. It had Photoshop on it. I want to get a copy of Photoshop for my new computer using the serial

My computer that had Adobe Photoshop CS6 on it was hit by lightening and cannot be repaired. I want to get a copy of Photoshop for my new computer. I have an open case, but I cannot get Adobe to respond to it. I have sent the serial# and a copy of the license. Every time I try the chat function to get help, I get dropped with the message "chat is no longer available." I WANT MY PHOTOSHOP!

This is a user forum, not a channel to address Adobe. As your fellow users and volunteers, we'll be happy to help you if we can.
You can download the CS6 trial version just like anybody else.
Once you download it, you can install it, input your serial number, register it and apply all necessary updates.
An alternative, if you know how to access your Adobe account, under My Products you'll find your Photoshop CS6 registration, next to which you should find a link to download CS6 if you originally bought it as a download

I have Adobe Acrobat Pro 9, moved it to a new computer, reregistered, and now am unable to use any of the edit capabilities. Help?

I have Adobe Acrobat Pro 9, moved it to a new computer, reregistered, and am still unable to use any of the edit capabilities. Help?

We always like to know what solutions work. The other options that would cause problems include:
1. the file is either secured or a PDF/A
2. you need to update Acrobat (Help>Updates)

I need to Re-download Photoshop onto a new computer

How do i download photoshop onto my new computer. My old computer crashed, and I need to know how to get photoshop on my new one. Where do I start?

Which version of Photoshop?
Which operating system did your old computer run?
Which operating system does your new computer run?
Do you still have your serial number? You'll need it to re-activate Photoshop.

I need to know how to re-install photoshop on my new computer. I no longer have the product key

Please help me re-iinstall photoshop on my new computer. I no longer have the product key and don't remember the version I had.

hopefully, you registered your product with adobe or, at least, purchased your product from adobe.
if so, you can contact adobe support and hope for the best: http://helpx.adobe.com/contact.html

Moving PS to a new computer. Serial number does not work.

Moved PS to a new computer. Get the following error message when i try to enter serial number, "Serial Number you provided is valid but a qualifying product could not be found on this computer".

There should be an option to go to another screen where you enter the serial # from a qualifying previous version. So if you are installing CS6 you would need to enter the serial # from your older CS5 or maybe CS4. Same goes if you are installing CS5. You would need the serial # from CS4 or CS3.
Hopefully you still have the boxes from those older versions and or you recorded the serial # for them if you bought the Downloaded version.
If not then it is time to Upgrade to the subscription based PS CC or buy a Full version of CS6.

I had photoshop on my hp and it stopped working, it says error 16. I already tried uninstalling and reinstalling it and nothing works. Also I just bought a Mac, is there any way i can transfer photoshop to my new computer?

I had photoshop on my hp and it stopped working, it says error 16. I already tried uninstalling and reinstalling it and nothing works. Also I just bought a Mac, is there any way i can transfer photoshop to my new computer?

Look at this guide:
Configuration error 16 | CC, CS
I don't know what version you have, but you cannot install a Windows edition on a Mac, you need the Mac edition.
If you have Photoshop CS6, you can swap it for a Mac version, otherwise you would have to purchase a full Mac version ($700) or enroll in the $10 per month Photography program from Adobe to use Photoshop CC.
Gene

How do I install an old version of photoshop on a new computer? [was:Photoshop]

How do I install an old version of photoshop on a new computer?

So you can install.
Which version are you installing? Which operating system?
The real issue here seems to be that your serial number is not being accepted?
Are you entering the correct serial number?
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Moving Photoshop to a new computer

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