Moving to a house thats been repossessed, can get ...

I am moving into a house that had been reposessed.  According to bt speed checker I can not get infinity.  Our house is no 15 and if I check 13 or 17 they both can get infinity.  How is this possible?  Can anyone from BT check the details for me if I PM?
Regards,
Richard

I'm not an expert but one single house in a road being unable to get Infinity does sound like a very unlikely scenario, especially if it's in the middle of the street.    Calling them up sounds like the best move to resolve this.   You'll need to get the telephone line activated before you can have Infinity anyway, so you might as well get started.

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