Moving where Uverse is not available

Hi,
I found out that due to my job relocating my family and I will be moving to lake Los Angeles. My wife called to get some information about moving and was informed that not only are we moving out of AT&T network so Uverse is not available but we are going to also be charged an early termination fee. We were under the impression that if we are moving to an area with no Uverse option that we would be let out of our contact with no fees. Not only was she rude to my wife, but why would we be penalized for canceling our contract when we don't even have the option to move it with us. We have been customers with AT&T for a long time and until today have never had any issues. Please let us know what our options are.
Thank you,
Ryan

Ryanjones891 wrote:
Hi,
I found out that due to my job relocating my family and I will be moving to lake Los Angeles. My wife called to get some information about moving and was informed that not only are we moving out of AT&T network so Uverse is not available but we are going to also be charged an early termination fee. We were under the impression that if we are moving to an area with no Uverse option that we would be let out of our contact with no fees. Not only was she rude to my wife, but why would we be penalized for canceling our contract when we don't even have the option to move it with us. We have been customers with AT&T for a long time and until today have never had any issues. Please let us know what our options are.
Thank you,
Ryan
What was the source of that information?

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