MOVs play fine, but Premiere won't play the audio
I have a bunch of MOV files (from a cheap digital camera) that will play fine on say VLC, and they import into Premiere CS5, but when I play them in Premiere, or put them into a Sequence, the video plays but the sound turns to a high pitched beep after 1 second. Every file does this, and all other files (including MOVs from different cameras) are working fine in the same sequence. Any ideas?
I had a similar problem, I'll tell you how I solved it. Understand that I am a newbie at video editing and Premiere Pro. I shot videos on a DSLR (.mov) and then transferred them to my computer. I then imported them into Premiere CS6. The videos played fine, and the sound bars indicated that audio was playing, but there was no sound. The clips I imported played fine in Windows Media Player. I did everything suggested on the forums, but to no avail. Then I thought of something no one else had suggested, and it worked!
I ordered my Rain Stratus computer already set up with Premiere CS6 installed. When I opened a new project, it by default chose Black Magic Design presets, since that is the video card I have. Being a newbie, I just went with that. But since the video I was importing was not captured by my Black Magic video card, it was the wrong choice. It took awhile to figure out, but I finally realized I needed to choose Digital SLR as the sequence preset when I created a new project. Then the audio worked!
One more thing I had to do, though, before it worked: in PremierePro, go to Edit/Preferences/Audio Hardware. I had to change the hardware from Black Magic Audio to Premiere Pro WDM Sound, click ASIO settings, choose my speakers, and then check the box marked "device 32-bit playback" (even thought I have a 64-bit computer.)
I hope that helps someone else from going through the same frustration.
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What happens you try to play it?
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its important to do this in the correct order so the camera will be senced by the Mac and to prevent the Firewire connection from electrical damage:
power down your Mac
connect firewire from camera to Mac
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power up Mac
start QuickTime
File > Preferences > record tab
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quality - select device native
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a green line below video will show presence of sound-it will play through the speakers if they are selected in system prefernces
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Thanks,
-KI've seen this when downloaded to a computer/device that wasn't authorized. Try to re-authorize in case it (or someone else) became de-authorized again.
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Premiere moves to MAC but now won't recognise MAC audio files!
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documentation says AIF is supported. Give Adobe a call to make sure.
Cheers
Eddie
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you -
Music and videos start playing fine but randomly stop and the volume bar disappears
I have an iPhone 4S and run 6.1.3. I start to play music or videos (youtube, ESPN, Netflix, any) and they start to play fine but then randomly stop. The volume bar disappears as well. But then it reappears and I can play it again. When I do so it plays about 30 seconds, sometimes less, and pauses again. I have to repeat the process. Any idea how to fix or what might be causing the problem?
Try a reset:
- hold both the home button and sleep/wake button down at the same time
- the iPhone will turn off(keep holding) but as soon as you see the apple logo appear release both buttons
Also make sure none of the LCI have been set off especially the one in the charging dock of the iPhone. Read the article below for help in checking this:
http://support.apple.com/kb/ht3302 -
I have windows XP with 32bit. I have a DVD that I was told was make in MOV. file. I have down loaded and unloaded Quicktime several times and it is always the same. The audio plays fine, but the only video I get is the opening frame of the video and it stops there, but the audio goes ahead and plays? Any ideas??
It should play in QuickTime.
Try dragging the file from the mounted DVD to the desktop (it will copy). It may playback properly. -
Sound plays fine but the video is too slow to even start a project.
film78
On what computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 yet? If not, please do so by using an opened project's Help Menu/Update.
Not enough information in order to help you.
Looking for
1. Properties of source media (including file extension and brand/model/settings of camera that recorded the video).
2. Is problem restricted to one particular file in one particular project? What happens if you start a new project? What is the
duration and size of the project when performance is slow and freezing sets in? What are you doing in the program when this happens?
3. Using a pen and tablet device instead of a mouse?
4. Does problem exist if antivirus and firewall(s) are disabled?
5. Please describe computer environment, including dating on video card/graphics card driver version. Did you install the program to the
default Local Disk C? Where are the Scratch Disks directed and how much free space there?
Lots more questions, but let us start here and then decide what next based on your reply.
Thank you.
ATR -
I rented an iTunes movie, but it won't play on my MacBook
I rented an iTunes movie, but it won't play on my MacBook. All software is updated and current.
Hi I had this problem and tried all the usual deauthorize and the mini player fixes but they did not work for me. What worked in the end was I reset the play count on the movie (right click on the movie under the rented section of your library). I have no idea why this worked but it did.
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my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?
Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.
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