MOVs play fine, but Premiere won't play the audio

I have a bunch of MOV files (from a cheap digital camera) that will play fine on say VLC, and they import into Premiere CS5, but when I play them in Premiere, or put them into a Sequence, the video plays but the sound turns to a high pitched beep after 1 second. Every file does this, and all other files (including MOVs from different cameras) are working fine in the same sequence. Any ideas?

I had a similar problem, I'll tell you how I solved it.  Understand that I am a newbie at video editing and Premiere Pro.  I shot videos on a DSLR (.mov) and then transferred them to my computer.  I then imported them into Premiere CS6.  The videos played fine, and the sound bars indicated that audio was playing, but there was no sound.  The clips I imported played fine in Windows Media Player.  I did everything suggested on the forums, but to no avail.  Then I thought of something no one else had suggested, and it worked!
I ordered my Rain Stratus computer already set up with Premiere CS6 installed.  When I opened a new project, it by default chose Black Magic Design presets, since that is the video card I have.  Being a newbie, I just went with that.  But since the video I was importing was not captured by my Black Magic video card, it was the wrong choice.  It took awhile to figure out, but I finally realized I needed to choose Digital SLR as the sequence preset when I created a new project.  Then the audio worked!
One more thing I had to do, though, before it worked: in PremierePro, go to Edit/Preferences/Audio Hardware.  I had to change the hardware from Black Magic Audio to Premiere Pro WDM Sound, click ASIO settings, choose my speakers, and then check the box marked "device 32-bit playback" (even thought I have a 64-bit computer.)
I hope that helps someone else from going through the same frustration.

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