Mozilla cannot find my profile

After my latest Mozilla update, it cannot find my profile. I need to retrieve my emails as I have important information in there. How can I do it, is there a way to find my profile information?
Thanks
ladyrltr

My profile completely disappeared off my computer after an update. I tried the suggestion above but it did not help.

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''sage68 [[#answer-700841|said]]''
<blockquote>
Hi Adriel,
The "Mozilla cannot find runtime" problem has returned. It occurs in two situations:
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</blockquote>
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Please explain what your problem is so we can help.
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You deleted '''''explorer.exe''''' or Internet Explorer? <br />
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Firefox cannot find profile, even after deleting and re-installing.

I un-installed firefox when the problem first started, then re-installed it. Still cannot find profile. I went through the Profile Manager Wizard, but that didn't work. It couldn't find the program. I'm not on firefox now since it won't load.

See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Mozilla cannot find my profile

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