MOZILLA CRASHING AGAIN AND AGAIN

when ever i start mozilla firefox it crashes again and again & my crash report is also not submitted it sends an error
bp-49e9e4d7-66e3-494b-93b6-771b02150102 1/2/2015 10:28 AM
bp-d7cb8ab8-e04d-412d-8e81-690c02150102 1/2/2015 10:14 AM
bp-81dad013-182f-4d78-82b3-569532150102 1/2/2015 10:04 AM
bp-624fe928-a7f1-4807-8174-827e32150102 1/2/2015 9:56 AM
i have submitted some of my error
please advice

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
Latest Version of Firefox Beta(Stable One) is 35.0 Beta 8
Please report back to say if this helped you!
Thank you.

Similar Messages

Mozilla crashed yesterday and now bookmarks are not showing along the left side of page as they did before. They are on the menu bar but hubby does not like this location. Anyway I can get it back to the left side of the page?

This spring we changed from IE to Mozilla after upgrading to Win 7. Everything has been fine with Firefox until yesterday when it crashed when I attempted to open an email. Since then the bookmarks (or favorites as my husband calls them) have not been in their usual place which was along the left side of the page. They are located in the Bookmarks bar at the top of the page but husband prefers the old IE way which we had until yesterday PM. Is there any way that we can get them back to the left side of the page other than going back to IE? Now that I have gotten used to Firefox I like it just fine.

*You can open the Bookmarks in the sidebar via View > Sidebar > Bookmarks (Ctrl+B)
*You can open the History in the sidebar via View > Sidebar > History (Ctrl+H)
Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.
You can find toolbar buttons to open the bookmarks (star) and the history (clock) in the sidebar in the toolbar palette and drag them on a toolbar. 
Firefox 4 versions and later have two bookmark buttons with a star in the Customize window. 
One star button has a drop marker that open a Bookmark menu. 
The other star button without the drop marker opens the bookmarks in the sidebar. 
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing

I recently updated Firefox, and since then whenever I try to open Firefox I get a Mozilla Crash Report, and Firefox never opens. I have uninstalled/re-installed, and no luck.

The long and short of it all is basically in my question, but if you have any specific questions I can answer for more help, please contact me at [email protected]

Use a clean uninstall tool like Revo Uninstaller to remove the program. After the program is removed go into your programs folder and delete the Mozilla software folder. The last step is to open up regedit, find HKEY...SOFTWARE tab and delete the Mozilla string. After you've done all of those things reinstall Firefox and you should be good to go.

Firefox will not open i get mozilla crash reporter and nothing else

When I try to open Mozilla the crash reporter comes up. The restart firefox option does not work

Hold down the shift key when starting Firefox, this will put you in Safe Mode. If it starts ok then you have an extension or a plugin that is causing the problem. If this is the case then proceed here:
https://support.mozilla.org/en-US/kb/Troubleshooting%20extensions%20and%20themes

I just downloaded Firefox 4 and I run Windows 7 Ultimate and it crashes before it loads up I double click the link and it brings up the "Mozilla Crash Reporter" everytime I try to start it.

Basically I downloaded Firefox 4 when it was a beta and now after it's been released and everytime I double click the shortcut or the direct link in the start menu and it shows my mouse with the loading icon and then it pops up the "Mozilla Crash Reporter" and I've submitted multiple reports and got nothing back and I now can't revert back to pre-4.0 Firefox to even just use it while the problem is rectified.

Your best bet would be to uninstall the BETA and install the actual release, instructions as follows.
* Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0] and download a fresh installation file to the desktop. If necessary, download the file with IE8 or 9, but choose to save it to your desktop when you see the prompt.
* Hit '''CTRL+SHIFT+ESC''' to bring up '''Task Manager''', go to the '''Processes '''list and see if you can find '''firefox.exe''' running in there. If you do, right click it and choose "'''Kill Process'''".
* Then go to Add/Remove Programs, scroll down to '''Mozilla Firefox''' and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
* Then reboot and delete the folder called '''Mozilla Firefox''' at this location: ''C:\Program Files\Mozilla Firefox''
* Finally run the installation file you downloaded to the desktop earlier.
If you prefer to install the previous secure version which is v3.6.16, use the following link, otherwise the procedure is the same: [http://www.mozilla.com/en-US/firefox/all-older.html Download Firefox v3.6.16]

Firefox won't open I get a "Mozilla crash reporter" message instead.

I bought a new computer and downloaded Firefox. I had brought my settings over with Easy Transfer and everything worked a few times. Now when I try to open FF it immediately shuts down and gives me an crash reporter message. It doesn't actually open up it just goes directly to the crash reporter message. I've done that a few times. I uninstalled the program and then did a new download a few times and it's still happening. Please help. I've never gotten a response from m numerous crash messages I've sent in and I've posted on this forum and then can't find it. I feel like I've fallen through the FF black hole. Do I exist??

See http://kb.mozillazine.org/Firefox_crashes and [[Firefox crashes]]
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, just like you open a website. 
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter: Breakpad]]

Mozilla crash reporter appears on firefox startup

every time I click on firefox I get the mozilla crash reporter and cannot access the Internet

You appear to be using Firefox 9 update to the current Release Firefox 11.
You should be able to download the Firefox installer using your current browser, visit:
* http://www.mozilla.org/en-US/firefox/all.html
Your report for CrashID [https://crash-stats.mozilla.com/report/index/948e9e93-5716-41a9-8ca9-039112120326 948e9e93-5716-41a9-8ca9-039112120326]
* Signature: je_free | PL_DHashFreeTable
Do NOT use any option from Windows or Firefox to delete personal information, or it will destroy your passwords, bookmarks and settings.
* Related Bug 724413

My firefox is crashing again and again

my firefox is crashing again and agian. I disabled all the plug ins, Add on's, and themes, but firefox is still crashing.
I am really worried because no other browser works for me as good as firefox is so please help me,
here is a crash report link
https://crash-stats.mozilla.com/report/index/9f432113-8d6e-4d6a-be80-637982110812
please help me if you can

nothing's helping. disabling addons, uninstalling-reinstalling after system clean up, reporting problem to firefox through crash reporter. everything has gone down the drain. completely lost. cannot even open "about:crashes" page. firefox crashes while loading the "about:crashes" page. desperately seeking help

MacBook Hard Drive crashed again and again

I've been quite annoyed by this. Firstly, I've read about the MacBook original hard drive that may crash after a while, which happened to mine. I've since changed 4 more hard drives! Firstly, I replaced the original HD (Toshiba), to Seagate, which crashed again. Then I've changed to Samsung 80GB and then decided to upgrade to 160GB, which crashed again!!!
There was no warning at all. It's like I was using my MacBook today and tomorrow when I want to start it up, the HD would just crash. Anyone has any idea what could be the problems that are causing this? I think maybe it's more than the HD itself.
Please help.

Although it appears that I have copied everything into the music folder of my new hard drive
You need to have backed up the entire library, including the iTunes database files, to do that. If you only backed up the songs and other content displayed in iTunes, drag it into the open iTunes window instead of restoring it through the Finder; playlists and other metadata won't be preserved, as those are in the iTunes database files.
(40069)

I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version.

I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?

Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!.

My iPod touch crashes. There is no rhyme or reason as to when the crash occurs. It will not reboot until reconnected to a power source. Once connected to a power source, it reboots and works well. When disconnected it will work then crash again.

My Ipod Touch 4th generation (8gb, iOS 5.1) crashes for no apparent reason. There is no rhyme or reason to when the crash occurs.
Once it crashes, the only way to reboot the iPod is to connect it to an external power source (computer or AC outlet). Once connected, it will reboot and operate normally.
When disconnected from the power source, it will operate for a variable periods of time (maybe minutes, maybe hours) then crash again. It can't be rebooted until again attached to an external power source.
Has anyone experienced a similar situation? Thanks for your help.....

I hate to let you down. I live a long way from any Apple store, so I returned the iPod to the seller. I really don't know if I'll buy another.
I know it's probably an isolated incident, but this kind of experience leaves a bad taste in your mouth.

I've made a photo book, but ordering this iPhoto crashes and I have to reopen the program; done this several times and each time uploading the 3rd page (of 86) it crashes again. My software is up to date (9.2.1), so that is not the problem.

I've made a photo book, but ordering this iPhoto crashes and I have to reopen the program; done this several times and each time uploading the 3rd page (of 86) it crashes again. My software is up to date (9.2.1), so that is not the problem.

Try boot into Safe Mode and try again.

Firefox crashes for no reason, randomly. Sometimes I can be on it for hours and its fine and sometimes it crashes over and over again.

I just purchased an HP laptop. It has Windows 8 installed on it. Ever since getting Firefox installed (with no add ons) I have been having problems. Firefox starts fine, loads fine, works fine. But then there are times when it will crash over and over again for no reason at all. Google.com is my homepage and sometimes it crashes on that.
I don't go to many pages, facebook is the main one and it crashes almost constantly now. This is the longest I've been online in 2 days.

Hello katielawrence, We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!

HT2500 my mail account is crashing again and again. I've closed and reopened mail, and the computer, and nothing seems to work. I'm not missing any updates. Working on macpro, version osX 10.7.4

my mail account is crashing again and again. I've closed and reopened mail, and the computer, and nothing seems to work. I'm not missing any updates. Working on macpro, version osX 10.7.4

Hello:
Try rebuilding the mailbox (it takes awhile).
Barry

My i tunes are crashing again and again

hey..
i just started my mac book and its not too old and started the the i tunes but its crashing again and again within few second.
I have no idea what to do as i am a recent apple user.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

MOZILLA CRASHING AGAIN AND AGAIN

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