Mozilla Firefox 20.0.1 keeps crashing for weeks on end

Ever since 2 or 3 updates ago, my Firefox browser has been crashed every 15 minutes. I have sent numerous crash reports to Mozilla, yet they don't take any action whatsoever to fix the problem. I even submitted my email for them to get back in touch with me about the problem.
I know I'm supposed to go to about:crashes and collect the crash records there, but they don't copy over well.
<pre><nowiki>Report ID Date Submitted
bp-b90d60eb-67ae-4310-8f6a-443872130503 5/2/2013 8:28 PM
bp-1b5ff82e-5d33-431e-be67-1625f2130502 5/2/2013 3:16 PM
bp-0a75d100-1c27-49c3-841e-44ba62130502 5/2/2013 6:03 AM
bp-8720fc30-3ce5-441c-b08b-6c03b2130502 5/2/2013 5:50 AM
bp-e790a4b9-a750-4828-a2d6-c82a82130502 5/2/2013 5:12 AM
bp-a62142e3-11a3-4916-b5d6-7a6da2130502 5/2/2013 2:14 AM
bp-bd90f92a-543c-4a8e-b77d-1f3f32130502 5/2/2013 1:32 AM
bp-19f7a654-1f3a-44a3-9411-c88d52130502 5/2/2013 1:27 AM
bp-a1feaf2f-f17a-4625-8fb2-4e7132130430 4/30/2013 3:12 PM
bp-b0f3b95e-9b67-4ab3-ae37-857592130430 4/30/2013 2:09 AM
bp-80d62866-6e95-42f6-afb5-ef9432130430 4/29/2013 10:24 PM
bp-5e2dcee2-a814-4eb3-aaa6-79beb2130429 4/29/2013 3:37 PM
bp-e6bba895-5fd8-465e-a3f5-616452130428 4/28/2013 3:45 PM
bp-d30d6fae-01b2-4f8d-9d59-ceca02130427 4/26/2013 5:08 PM
bp-a53b8934-9c1c-4590-9143-c451e2130426 4/26/2013 3:16 PM
3f329f2d-3d55-4bd5-a376-62e7f0352884 4/25/2013 11:39 PM
bp-a587518f-f77a-42a3-a75f-a6af02130426 4/25/2013 10:06 PM
bp-1043e43d-ff15-4d02-9db0-274362130426 4/25/2013 8:45 PM
bp-540c3479-104a-4c03-a242-261222130425 4/25/2013 4:30 PM
bp-0290c1bb-1272-4472-a207-155732130425 4/25/2013 10:26 AM
bp-fe98181b-c2a6-4a4c-982a-fc64a2130425 4/24/2013 11:14 PM
bp-6df849f1-2e7a-476f-80ec-4740e2130425 4/24/2013 10:58 PM
bp-2b3edaaf-24af-48ed-ba6d-259c22130425 4/24/2013 10:28 PM
bp-d49a4779-7336-4007-befc-a9b6f2130424 4/24/2013 4:26 PM
bp-9a4a51fe-dc14-40a9-a85c-ddf8f2130424 4/24/2013 3:55 PM
bp-abc6a5a5-e19a-4a57-99d7-edee42130424 4/24/2013 3:10 PM
bp-92d0f1b8-b210-42d9-b065-d2bde2130424 4/23/2013 9:03 PM
bp-f4d8436e-0ae6-4f1e-90a2-c2f7a2130423 4/23/2013 9:30 AM
bp-4ec5f270-4d8e-4852-bc32-faf032130423 4/23/2013 9:20 AM
bp-6c0a82d3-e4d0-443f-b7fc-c76e62130423 4/22/2013 10:54 PM
15509d31-0bbf-4fa2-ad02-26b8724a291e 4/22/2013 6:37 AM
cbcdc38e-a314-42f2-9741-e930b81cdabb-flash 24/22/2013 4:45 AM
cbcdc38e-a314-42f2-9741-e930b81cdabb-flash 14/22/2013 4:45 AM
cbcdc38e-a314-42f2-9741-e930b81cdabb-browser 4/22/2013 4:45 AM
cbcdc38e-a314-42f2-9741-e930b81cdabb 4/22/2013 4:45 AM
bp-b2297692-034b-4f95-9f49-091da2130422 4/21/2013 11:31 PM
bp-261e4031-dcdc-41ed-924b-2e1d22130418 4/18/2013 3:19 PM
bp-6975ae22-4bab-4b71-9d33-5dcca2130418 4/18/2013 1:41 PM
bp-c7a01375-9794-4d97-8128-955352130418 4/17/2013 5:05 PM
bp-5a205178-dfed-4c9b-9050-ec9632130417 4/17/2013 2:49 PM
bp-98544780-9ccf-4d1f-9a88-408042130416 4/15/2013 8:04 PM
bp-93c60391-54d8-4659-ab68-b90762130416 4/15/2013 7:42 PM
bp-6d27299f-487d-4a4a-bc37-e14f22130416 4/15/2013 7:22 PM
bp-c3d1e2b6-0cef-4a13-8234-4a6ad2130415 4/15/2013 3:21 PM
95085829-597e-4962-bf71-82bebf1ffff5 4/13/2013 1:31 PM
bp-870ca8a4-8e35-4578-ace9-1c60c2130413 4/13/2013 5:35 AM
bp-11f39019-85c7-40f2-a748-613742130413 4/12/2013 11:47 PM
</nowiki></pre>

i am having this same problem. started occurring about 3-4 weeks ago. sometimes it happens when i have a bunch of tabs open, some with youtube and some with games. sometimes it happens with only 3-4 tabs open and NO games or videos running. there's no consistency that i can discern. nothing has changed on my pc, and i have good antivirus system running. i'm speculating that it's something that was in one of the recent updates that Mozilla did to Firefox, and having customers bear the brunt of responsibility of proving where the problem is is simply ridiculous. it should be obvious by now that it's something residing in the softwear and Mozilla should fix it ASAP. i may have to resort to using google Chrome at this rate, when for years i've been very happy with Firefox.
please advise. thanks.

Similar Messages

What is C:\Program Files\Mozilla Firefox\plugin-container.exe keep crashing computer.grrr

last week pc worked fine...
this week downloaded 3.6.4 firefox and everything now crashing cant use u-tube or or listen again facility...
come on fire fox get your act together...

The Malwarebytes web page is available. I just checked it, so the problem is somewhere on your end.
That '''''Error 105 (net::ERR_NAME_NOT_RESOLVED)''''' makes '''rjohnson19''''s suggestion valid. I did not see that in your initial post.
Did the problem start ''<u>'''immediately'''</u>'' following your un-install of McAfee and install of Norton?
Did you use the McAfee removal instructions (including the McAfee Consumer Products Removal tool (MCPR.exe))? See: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
Note that Norton also has a removal tool: http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039
*Is Norton properly configured for Firefox? See: http://support.mozilla.com/en-US/kb/Firewalls
*Are you having problems accessing any web sites other than anti-malware sites?
*Have you tried updating Norton? Does it update?
*Try going to the McAfee site and see if you can get in.
*Did you try to download Malwarebytes from another non-infected computer at another location as I suggested?
*You may also need to access that Malwarebytes forum page from another non-infected computer.
*Call a friend, give them the addresses and see if they can access both of the Malwarebytes addresses.
*If they can, then that will confirm what I suspect; that you have a malware infection that will keep you from downloading, installing or updating anti-malware applications.
If this is being caused by malware, you may need help from one of these expert sites (all free, just read their requirements and follow the instructions they give you):
http://bleepingcomputer.com
http://www.spywarewarrior.com/index.php
http://www.spywareinfoforum.com/
http://forum.aumha.org/

My firefox keeps crashing for no apparrent reason

my firefox keeps crashing for no apparent reason
the crash report says:
EMPTY: no crashing thread identified; corrupt dump
the crash report itself
http://crash-stats.mozilla.com/report/index/bp-715dc850-c4c1-42ee-acd9-d8ba12120903

this seems to solve the problem.
but why does the hardware accelaration crash firefox?

Keeps crashing for about 10 secs and then starts to work. sort it out firfox. Send us a new update! moving to chrome in meantime

New update keeps crashing for 10 seconds randomly when opening new webpage. sort it out firefox. send us a new update ASAP!!! moving to chrome in the meantime!
''Edited by a moderator due to language. See the [http://support.mozilla.com/kb/Forum+and+chat+rules+and+guidelines Rules & Guidelines] .''

Thanks for your effort John, and you are right not everyone is experiencing this problem but a sh*t load of people are. and it seems to be an on going thing.
Managed to find this link where someone had the same problem.'Firefox not responding for 10-15secs' where 3362 people have reported to have the same issue.
https://support.mozilla.org/en-US/questions/767246?page=2
From what i can see firefox themselves have not acknowledged this problem and there doesn't seem to be a solution unless your a computer genius with some time on your hands to experiment and fiddle around.
Unfortunately I'm just an average dumb ass, so looks like I'm going to have to migrate over to chrome for good.
Thanks anyway
dee

Firefox 14.0.1 keeps asking for extra plugins

Firefox 14.0.1 keeps asking for extra plugins in every page even the start page on blank, and no plugin or extension is found necessary when the message is clicked. So what should I do now?

Hi,
Please try the [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] feature via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''.
(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the '''Default User''' profile. While the [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Profile Manager] is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data/cache until deleted.
[https://support.mozilla.org/en-US/kb/Managing-profiles Managing profiles]
[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]
If the problem persists, please create a screenshot of the problem you're seeing by following the guide mentioned at [[How do I create a screenshot of my problem?]].
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. You really help us to visualize the problem.

My Windows XP keeps crashing for no apparent reason

I’m only a 68 year old Windows XP novice
I down loaded and up graded from Adobe Premiere Elements 3 to Adobe Premiere Elements 8
My Windows XP keeps crashing for no apparent reason now I was going to save a 8 min video to my 232GB extension HD (147GB free space) when the video got to 100% it came up with a error message disc full then it crashed and closed the PC down
My Windows XP system is
Intel Core 2 Duo E8400 3GHz
EVGA nForce 680i 122-CK-NF68-RX motherboard
4GB DDR2 memory
1 x 250GB system drive
1 x 1000GB data drive
Nvidia Quadro FX4500 PCI-E graphics card 512MB GDDR3

Clive Barry wrote:
"to my 232GB extension HD (147GB free space) when the video got to 100% it came up with a error message disc full then it crashed and closed the PC down
What does this mean? What is an extension HD?

Iphone 5 keeps crashing for no reason!!'

Iphone 5 keeps crashing for no reason,a grey or blue screen. Becoming more frequent! Can happen up to 4 times a day. I can just be on Facebook and it crashes! Any ideas?

Try basic troubleshooting to start with
https://discussions.apple.com/thread/4832970?tstart=0

My iMovie 8.0.6 keeps crashing for no reason!!! Help!!!

My iMovie 8.0.6 keeps crashing for no reason!!! Help!!! I have verified the version is up to date and never had this problem before. I deleted all of my other projects. Don't know how to fix this but it's driving me nuts and the program keeps closing out of nowhere!! How do I fix this??

Hi
No Quick Fix - only my Trouble shooting notes
Trouble-shooting guide
When iMovie doesn't work as intended this can be due to a lot of reasons
First try: Start iMovie - BUT keep - Shift-key down during full Up-Start - might help.
Pref and Cache files:
iMovie Pref files got corrupted - trash it/they and iMovie makes new and error free one's
problem in iMovie Cache folder - trash Cache.mov and Cache.plist
Creating a new User-Account and log into this
This forces iMovie to create all pref. and cache files new and error free
Event or Project got corrupted - try to make a copy and repair
a Codec is used that doesn't work (even though iMovie and/or iDVD tries to / they fail in the end)
version miss match of QuickTime Player / iMovie / iDVD
preferences are wrong - Repair Preferences
other hard disk problem - Repair Hard Disk (Disk Util tool - but start Mac from ext. HD or DVD)
External hard disks - MUST BE - Mac OS Extended (hfs) formatted to work with Video
( UNIX/DOS/FAT32/Mac OS Exchange - works for most other things - but not for Video )
USB-flash-memories - usually do not work
Net-work connected hard disks - usually do not work (most often not fast enough and WRONGLY FORMATTED as DOS etc.)
iPhoto Library got problems - let iPhoto select another one or repair it. Re-build this first then try to re-start iMovie. When iMovie starts-up it first look trough this iPhoto library and if faulty it all Halt’s.
This You do by
First - close iPhoto
Secondly - on start up of iPhoto - Keep {cmd and alt-keys down}
Thirdly - now select all five options presented
THEN - WAIT a long long time (>20 hours are not strange)
free space on Start-Up (Mac OS) hard disk to low (<1Gb) - I never go under 25Gb free space for SD-Video (4-5 times more for HD)
external devices interferes - turn off Mac - disconnect all of them and - Start up again and re-try
GarageBand fix - start GB - play a few notes - Close it again and now try iMovie
Screen must be set to million-colors
Third-party plug-ins doesn't work OK
Run "Cache Out X", clear out all caches and restarts the Mac
Let Your Mac be turned on during one night. At about midnight there is a set of maintenance programs that runs and tidying up. This might help
Turn off Your Mac - and disconnect Mains - for about 20-30 minutes - at least this resets the FireWire port.
In QuickTime - DivX, 3ivx codec, Flip4Mac, Perian etc. - might be problematic - temporarily move them out and re-try
(I deleted the file "3ivxVideoCodec.component" located in Mac HD/Library/Quicktime and this resolved my issue.)
buenrodri wrote
I solved the problem by removing the file: 3ivxVideoCodec.component. after that, up-dated iMovie runs ok.
Last resort:
Trash all of iMovie and re-install it
Yours Bengt W

Satellite L645 keeps crashing for no apparent reasons

L645 keeps crashing for no apparent reasons. Sent to service centre and they could not find out what was causing it.
HELP!

Do you run any special applications while the system crashes?
How about memory module check?
I guess the service guys could not find any issues because they could not replicate this issue
I guess the notebook crashes sometimes and its not easy to replicate this right?

My iPhone 4s keeps crashing for no reason - any ideas?

MY new iPhone 4s keeps crashing for no reason. Any ideas? Also, the camera is permanently lit up on the back of the phone- is this normal.?

Mine crashes if i make a call through Siri. Only way i can use phone is to hard reset..Have reset & restored three times.. If it does it again im taking it back to my nerest apple store..

So how is it fire fox keeps crashing for everyone but the firefox team. are you guys using Chrome or something?

Firefox 36.0.1
So firefox keeps crashing on youtube, Facebook, Brainjet, Answers.com. It's often sites that have either forums or auto start videos.
YET I keep seeing you guys asking for some "Error codes" as if you've NEVER had that problem. So how about this. Instead of assuming that my NON-ADD ON version is the corrupted puppy, tell us what in god's name you guys use.
Chrome, Safari, IE? there's no way in hell you're using Facebook, Youtube, things that use flash and NOT seeing the crash. So every time you guys ask us for those codes you're lying and hiding the fact that it also happens to you, or you're using something where it doesn't happen.
I'm amazed that if I open up 3 or 4 windows, sometimes 2 Facebook, a youtube. and something that has comments section, I'm getting this thing locking up and all the research I was doing is wasted where I have to start again.
So… Don't ask me for any codes. Just tell me what you're using because obviously it's NOT crashing. Frankly I'm shocked so many people keep having the same problems but not one of you guys seem to experience it. I'm beginning to doubt this "surprise" error stuff.

To be fair, I use a heavily modded version of Fx and my only complaint is memory leakage (starts 450,000K with a few tabs open, flash, etc. and gets up to 1,400,000K even if new tab page is the only thing open). That's probably a plugin issue for me though.
Usually when Fx crashes it pops up with the crash report menu. You should be able to find some more info about the crash there. It could be a corrupt Fx file, a problem with the JIT compiler, your video card drivers, or even your computer hardware like faulty RAM.
This help page also mentions a few common causes and how to fix them:
http://kb.mozillazine.org/Firefox_crashes#Damaged_plist_file_-_Mac_OS_X

Firefox on my MacBook keeps crashing after about 1 minute use.

For the last few weeks I have not been able to use Firefox.
It keeps crashing about about 1 minute of use. It is not always on the same page that it crashes.
I have tried reinstalling the program and that does not help at all.
Can someone please help me.
== Crash ID(s) ==
sqlite3Step
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4

Hi,
If it was working but now fails, it could be a problem with your catalog.
I would suggest you try repairing and optimizing it
Load the organizer
From the File menu, select Manage Catalogs - that should open the Catalog Manager.
Select you current catalog and click on the Repair button
When that has finished, click on the Optimize button
When that is done, click on the Cancel button to close the Catalog Manager.
If it crashes before you can get into the Catalog Manager, start the organizer while holding down the shift key - that should go straight into the Catalog Manger - resume at step 3 above.
Good luck
Brian

Firefox update (19.0) keeps crashing when I open anything new or try to refresh. VERY IRRITATING!!!

I updated firefox as was "suggested." I was happy and had NO PROBLEMS with the older version. now whenever I try to open a new tab, a new page, or refresh an old page, this version crashes. REPEATEDLY. It is very frustrating and irritating. I do not like IE and do not want to change over to it, but if your "upgrade" keeps crashing, I don't really have any other alternative.
It also opens 2 tabs when I click on a news story. it crashes when i control c or control v. it crashes when i back space.
I bet I've already sent 30 crash reports since I updated. What the F... are you doing with them???
PLEASE FIX THIS UPDATED VERSION (19.0). At the current time, it is a piece of crap!!

It may also be worth noting that the Beta channel provides Firefox 20 and it has been confirmed that does not crash because of this problem.
* http://www.mozilla.org/en-US/firefox/channel/#beta/beta-desktop
The Beta version is secure. It is relatively straightforward if necessary to revert back to the release channel, so there is always a secure downgrade option, and the downgrade is almost certain to work, as once you have been in beta for over 6 weeks you will have already used that version without problems.
The more users who use the Beta channel, the more problems will be picked up and fixed before they even get to the release channel.

OS X 10.6.8 using MOZILLA Firefox java applet plugin has crashed

Hello everyone!
I am running OS X 10.6.8 with the latest java plugins downloaded via software updates from Apple.
I am using Mozilla Firefox version 28.0.
I wanted to use a website (www.vectis.co.uk) to view a live bidding auction, but everytime I try to connect, it says that my 'java applet plugin has crashed'. I have checked what version of java I have, it is 1.6.0_65 which I believe is the latest version. The minimum requirement according to Vectis is version 1.6.0_35.
I am using Firefox because Vectis states they do not support Safari. My version of Firefox is the latest. When I check the plugins via 'Firefox Tools -> Add-ons -> Check to see if your plugins are up to date' , it says that Java plugin is 'vulnerable' and I should obtain the latest version by going to Apple 'software updates' to ensure I have the latest version of java. Why does Firefox not recognise the latest version of Java plugin from Apple? I believe that for OS X 10.6, Apple provides Java plugin updates and there is no need to dowload anything further, so I am unable to install any other Java applet plug-in because they are supplied by Apple.
Why does the java applet not work??
This is killing me, please help!!
Thank you
Leila

You might try looking/posting here.
Firefox

Firefox 3.6.4 keeps crashing!

So for the past 5 days, firefox will not stop crashing. Whether I'm on YouTube, Last FM, or just checking my email on Yahoo, Firefox crashes abruptly. I get a little box that pops-up, stating "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report." When I to send an error report or check the box that says "Tell Mozilla about this crash so they can fix it," I get the response "That was a problem submitting your report." I've done everything suggested, from trouble shooting, to disabling all my plug-ins & extensions, uninstalling & reinstalling, running Firefox through Safe Mode, et cetera, yet despite all this, the crashes persist. I don't want to return to Safari, Google Chrome, or IE, yet I feel as though I have no choice with this obdurate and, frankly, obnoxiously annoying crashes. It's incredibly ironic that Firefox just launched an update which reduces crashes, yet now, more than ever, crashes are most prevalent.
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

The shockwave plugin was causing crashes for me.
Ironically, adobe's site was crashing too.

Mozilla Firefox 20.0.1 keeps crashing for weeks on end

Similar Messages

Maybe you are looking for