Mozilla keeps crashing and i can only open it in safe mode. How do I fix this?
I tried un-checking use hardware acceleration and tried to open but all it said was that i have to close mozilla because there is already a version running but hadnt even clicked on mozilla yet so i checked the box again and the crash report came back. I'm writing this in safe mode.
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 and later [http://kb.mozillazine.org/Safe_mode Safe mode] disables extensions and disables hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
Similar Messages
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Word keeps crashing when I attempt to open an .docx email attachment, how to I stop word from crashing and be able to open the file?
Since Word is a Microsoft product, you might have better luck of getting an answer over on the Microsoft forum.
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i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?
Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
i just updated my mac and when i went to open iphoto it says it "can not open because of a problem" how do i fix this?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List. -
After installing Acrobat 8, can only open Word in safe mode
After installing Acrobat 8, can only open Word in safe mode. If I delete my customized Normal.dot, then all is well. However I want the macros available from the customized Normal.dot. I tried switching Templates after opening Word and it immediately triggers an error message: "Word has encountered a problem and needs to close." It then recovers all my recent documents even though they were fine, had no need to be saved. Thinking that Normal.dot had been corrupted, I went back to the original M$ Normal.dot and re-created my macros and saved as a new Normal.dot. The next time I open Word, I get the error message.
I have a template with only one macro. It does not cause this problem. The template I prefer has 3 macros and I will need to create more.
Acrobat 8 Prof. with all updates
Windows XP
Word 2003 SP 3 with updates
Thank you in advance for any help you may give.I am told by my company's IT folks that the problem resides with Office 2003 sp3. If you remove SP3 and revert to SP2, the issue vanishes, so they say (I have not done it yet).
M$ is possibly ignoring the issue permanently, since they are on a new initiative to unseat PDF in favor of their own document format they're working on presently. I've sent a million error reports to them and....NOTHING.
Good luck.
PS- if you've found another solution, please send me an e-mail @ [email protected] -
I changed my username on Apple, but it doesn't come up on my ipad. The old username comes up, and I can't access itune or icloud. How do I fix this?
Hello there, Confused Apples.
The following Knowledge Base article offers some step-by-step instruction for changing the email for your Apple ID:
Change your Apple ID - Apple Support
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Remember to update the features and services that you use with Apple ID.
Learn how to use and manage your Apple ID.
Additionally, this article is helpful with what to do, after you've changed your Apple ID:
Apple ID: What to do after you change your Apple ID - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Can only open Outlook in Safe Mode
Hi all, I have been using O365 for 12 months. Last week Outlook stopped working properly - never had a problem before then. The only thing I did (that I know of) was I deleted a mailbox from the navigation pane on the left hand side (right click
- remove). Since then, nothing but grief.
I can start Outlook in Safe mode no problems.
I have tried everything on this post http://community.spiceworks.com/topic/467572-outlook-2013-does-not-open-but-opens-in-safe-mode
including
I have disabled every single Addin.
I have checked that harware acceleration is turned off
I have tried outlook.exe /resetnavpane
I have deleted my profile and started again from scratch (3 times).
I have uninstalled and reinstalled O365.
Nothing is working. When I start Outlook in normal mode, it just hangs on the splash screen. Interestingly, I can right click on the Outlook icon on the task bar and select any of the options (new message, new calendar entry) etc and they all work.
The issue is that the main screen with the inbox and navigation pane wont load.
Does anyone have any ideas that might help me?Hi,
Many items are disabled if we open Outlook in safe mode. These items are features that store their settings in the registry. We can try the following steps to see the result:
1. Close Outlook if it is running.
2. Start Registry Editor.
3. Browse to the following registry location:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
4. Rename the \Outlook part of this key to \Outlook-1.
5. Restart Outlook.
When you restart Outlook, a new \Outlook registry key that has default settings is created in this location.
In addition, we can also try using the Microsoft Office Configuration Analyzer Tool (OffCAT) to see if we can find any problem from the report. See:
https://support.microsoft.com/en-us/kb/2812744
If above doesn't work, we can also try testing this issue within a new windows profile. Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
Firefox crashed unexpectedly and wouldn't restart. I rebooted and tried both regular start and safemode w/o add-ons and it still won't start. I then upgraded to Ver 6.1 and still won't open in safe mode. I'm using Vista 32 bit.
Firefox crashed unexpectedly and wouldn't restart. I rebooted and tried both regular start and safemode w/o add-ons and it still won't start. I then upgraded to Ver 6.1 and still won't open in safe mode. I'm using Vista 32 bit.
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I share a library with my parents, and some of their songs are apparently stored in the iCloud. These songs are showing up in the library on my device with the cloud image next to them, giving me the option to download them from the cloud, but they are already on my device. They play when I shuffle through my library, which is something they shouldn't do if I haven't downloaded them, right? I've tried going to the setting and shutting off the show all songs and all that does is show the same songs as of they are downloaded onto my iPod (which they are). I just want these songs off of my device. How would I go about accomplishing this?
Hi Kkuppertz,
Welcome to the Support Communities! If the songs reside on your iPhone, you should be able to delete them per the instructions below. If you see the download icon, you may need to actually download the song before you can actually delete it from your iPhone. Click on the link below for complete details. I've highlighted the part that pertains to deleting songs.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
http://support.apple.com/en-us/HT5772
iPhone, iPad, or iPod touch
Tap the Music app.
Tap the Songs category.
Swipe left over the song you want to delete.
Tap Delete.
I hope this information helps ....
- Judy -
IOS 7 changed my passcode and I can't get into my iPhone. How do I fix this
I just upgraded and now I keep getting "iPhone is disabled." The passcode I used an hour ago on 6.1.3 worked fine.
Hi edhones,
Please update Acrobat to v11.0.09 and check.
You might want to repair Acrobat from the 'Help' menu and check if it installs the pdf printer back or not.
Regards,
Rave -
I have a document that I wrote today on my phone, went to open it again and the app kept crashing or it would only open half the file. Is anyone else having this issue? On the preview it shoes the whole file, but when I open it only shows a few paragraphs. When I email the file it only shows a few paragraphs, but when I go to open it both on my ipad and iphone it crashes the app.
Everything is up to date.I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
My itunes crashes and I can't open it all. HELP
My itunes crashes and I can't open it all. Just installed the latest version 10.5.1. I can't even get it to open to try and figure out what is wrong. Can I uninstall it and reinstall the less recent version which was working? Help!!
I am not a computer guru, the reason that I love my MacBook Pro is that I don't have to worry about it, now I am worrying, because I can't get into my itunes at all. I would trash the new version of itunes and find an older version (I did try reinstalling 10.5.1) as long as I was reassured that I wouldn't lose all my music.
Thanks all.Sorry to hear.
Wow, first iPad crisis with vs 5 & 501, now this?
I see the update waiting right now for my MBP, and is why I'm here to see what's up.
On the software update panel, it's all about cloud service.
Looks like 10.5 is the end of the road for me.
I can see having gaming on cloud, but with the work I put into my tunes, no way.
We'll see how people react as time goes, and the next crisis. -
using windows vista with two users and I can only open books with adobe digital edition
You must authorize the second computer with the same Adobe ID.
There are sometimes issues with this registration: if you have them ....
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID. -
i can not find mozilla firefox folder in Start>All Programs> how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?
A quick workaround - Go to Start > Run, and paste this in the box: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
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My original note application is always crashed and i can't open it. Can you help me please??? Urgent
CLOSE FROZEN APPS
Hold the sleep button until ON/OFF slider appears. Let go of sleep button and ignore slider and then hold home button until the app closes
Then do this
RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
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