Mozilla keeps stalling and crashing whenever I try to view videos online, or check my email.
Whenever I try to check my email, or watch videos [on YouTube], Mozilla Firefox stalls--seemingly frozen--then I end up having to force it to shut down. And when I try to open a new window and restore the session, the screen appears frozen and unresponsive.
Before posting this question, I made sure that all of my plug-ins were updated, my computer(Windows-PC) is virus-free, and that I was running the most recent version of the browser. However, I'm using Google Chrome to post this question. I have uninstalled Firefox out of frustration.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Similar Messages
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Safari crashes whenever I try to watch video content
In the last week, I have noticed that Safari (6.0.1) crashes whenever I try to watch video content on Youtube, or indeed Apple (like for instance the iPhone 5 keynote). Originally I thought this was a Flash bug, but now I'm thinking that it isn't. Most pure Flash content works fine, like videos on lego.com (which my kids acces constantly). But youtube = instant crash.
Any idea on what I should do? Upgrade to Mountain Lion, perhaps? (But I guess ML uses the same Safari that I do.) Or just give up and use Chrome?Here's a crash report from when I try to open the iPhone 5 keynote page. It says that Thread 8 Crashed:: com.apple.coremedia.networkbuffering whatever that might mean.
Process: WebProcess [1848]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7536 (7536.26.14)
Build Info: WebKit2-7536026014000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Date/Time: 2012-10-03 22:51:09.039 +0200
OS Version: Mac OS X 10.7.5 (11G56)
Report Version: 9
Sleep/Wake UUID: 8660BBA0-1B8B-434F-9A58-989E812B9F3A
Interval Since Last Report: 35439 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 34768 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: E6CC9C71-7875-4613-9C80-539A593384FB
Crashed Thread: 8 com.apple.coremedia.networkbuffering
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000148
VM Regions Near 0x148:
-->
__TEXT 0000000103362000-0000000103363000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Application Specific Information:
objc[1848]: garbage collection is OFF
Bundle controller class:
BrowserBundleController
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92891bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8f1bb1a1 pthread_mutex_lock + 545
2 com.apple.MediaToolbox 0x00007fff87b11c60 0x7fff87ad7000 + 240736
3 com.apple.MediaToolbox 0x00007fff87b15d0f 0x7fff87ad7000 + 257295
4 com.apple.avfoundation 0x00007fff89377c50 -[AVPlayerItem _tracks] + 136
5 com.apple.avfoundation 0x00007fff89378e55 __avplayeritem_fpItemNotificationCallback_block_invoke_1 + 1947
6 libdispatch.dylib 0x00007fff894c6a82 _dispatch_call_block_and_release + 18
7 libdispatch.dylib 0x00007fff894c88f2 _dispatch_main_queue_callback_4CF + 308
8 com.apple.CoreFoundation 0x00007fff91b9ae7c __CFRunLoopRun + 1724
9 com.apple.CoreFoundation 0x00007fff91b9a486 CFRunLoopRunSpecific + 230
10 com.apple.HIToolbox 0x00007fff92a1d2bf RunCurrentEventLoopInMode + 277
11 com.apple.HIToolbox 0x00007fff92a2456d ReceiveNextEventCommon + 355
12 com.apple.HIToolbox 0x00007fff92a243fa BlockUntilNextEventMatchingListInMode + 62
13 com.apple.AppKit 0x00007fff90825779 _DPSNextEvent + 659
14 com.apple.AppKit 0x00007fff9082507d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
15 com.apple.AppKit 0x00007fff908219b9 -[NSApplication run] + 470
16 com.apple.WebCore 0x000000010460600f WebCore::RunLoop::run() + 63
17 com.apple.WebKit2 0x00000001035fa054 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
18 com.apple.WebKit2 0x00000001035c4ac5 WebKitMain + 285
19 com.apple.WebProcess 0x0000000103362e5e 0x103362000 + 3678
20 com.apple.WebProcess 0x0000000103362d80 0x103362000 + 3456
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff928927e6 kevent + 10
1 libdispatch.dylib 0x00007fff894c8786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff894c7316 _dispatch_mgr_thread + 54
Thread 2:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010383de26 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x0000000103a5fd9a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 3:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00000001039c27b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00000001039c2696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9289067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9288fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff91b9250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff91b9ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff91b9a486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff88e93fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff88e8872a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff88e886a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92891df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff91be3c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 6:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010383dded ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x000000010463d0c1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x0000000103b9bb1a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 7:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010383dded ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x000000010463d0c1 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x0000000103b9bb1a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x0000000103a7538f _ZN3WTFL19wtfThreadEntryPointEPv + 15
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 8 Crashed:: com.apple.coremedia.networkbuffering
0 com.apple.ATIRadeonX2000VADriver 0x00000001154cd767 VAControl::getClocks(VAContext*) + 61
1 com.apple.ATIRadeonX2000VADriver 0x00000001154b1998 VADecoder::Init() + 894
2 com.apple.ATIRadeonX2000VADriver 0x00000001154bbfdd AvdVAContext::CreateDecoder(unsigned int, unsigned int, unsigned int, unsigned int) + 105
3 com.apple.ATIRadeonX2000VADriver 0x00000001154bdeb3 AvdVAContext::CreateContext(AVD_FunctionInfo*) + 223
4 com.apple.ATIRadeonX2000VADriver 0x00000001154bbcba AvdVAInterface::CreateContexts(void*, AVD_DriverContextInit*) + 136
5 com.apple.AppleGVAFramework 0x0000000115202e5c 0x1151e8000 + 110172
6 com.apple.AppleGVAFramework 0x0000000115222619 0x1151e8000 + 239129
7 com.apple.AppleGVAFramework 0x000000011521ddc7 0x1151e8000 + 220615
8 com.apple.AppleGVAFramework 0x0000000115226e7c 0x1151e8000 + 257660
9 com.apple.VideoToolbox 0x00007fff934f8e42 0x7fff93486000 + 470594
10 com.apple.VideoToolbox 0x00007fff9348e67d VTDecompressionSessionCreate + 877
11 com.apple.MediaToolbox 0x00007fff87afb1e4 0x7fff87ad7000 + 147940
12 com.apple.MediaToolbox 0x00007fff87afca61 VMC2CreateWithCallbacks + 921
13 com.apple.MediaToolbox 0x00007fff87afcc1a VMC2CreateWithQueues + 359
14 com.apple.MediaToolbox 0x00007fff87b54bb9 0x7fff87ad7000 + 515001
15 com.apple.MediaToolbox 0x00007fff87b53a24 FigVideoRenderPipelineCreateWithLKImageQueue + 200
16 com.apple.MediaToolbox 0x00007fff87b0bb0d 0x7fff87ad7000 + 215821
17 com.apple.MediaToolbox 0x00007fff87b0a6b0 0x7fff87ad7000 + 210608
18 com.apple.MediaToolbox 0x00007fff87b0e472 0x7fff87ad7000 + 226418
19 com.apple.MediaToolbox 0x00007fff87c238ea 0x7fff87ad7000 + 1362154
20 com.apple.MediaToolbox 0x00007fff87b72297 0x7fff87ad7000 + 635543
21 com.apple.MediaToolbox 0x00007fff87b6a894 0x7fff87ad7000 + 604308
22 com.apple.MediaToolbox 0x00007fff87b68483 0x7fff87ad7000 + 595075
23 com.apple.MediaToolbox 0x00007fff87b66a95 0x7fff87ad7000 + 588437
24 com.apple.MediaToolbox 0x00007fff87b65dc8 0x7fff87ad7000 + 585160
25 com.apple.MediaToolbox 0x00007fff87b6fcad 0x7fff87ad7000 + 625837
26 com.apple.MediaToolbox 0x00007fff87b709f3 0x7fff87ad7000 + 629235
27 com.apple.MediaToolbox 0x00007fff87b714db 0x7fff87ad7000 + 632027
28 com.apple.MediaToolbox 0x00007fff87b08af7 0x7fff87ad7000 + 203511
29 com.apple.MediaToolbox 0x00007fff87c0dbcb 0x7fff87ad7000 + 1272779
30 com.apple.MediaToolbox 0x00007fff87c1111b 0x7fff87ad7000 + 1286427
31 com.apple.MediaToolbox 0x00007fff87c1fbff 0x7fff87ad7000 + 1346559
32 com.apple.MediaToolbox 0x00007fff87c1eaee 0x7fff87ad7000 + 1342190
33 com.apple.CoreFoundation 0x00007fff91bc452b _signalEventSync + 107
34 com.apple.CoreFoundation 0x00007fff91bc44b2 _cfstream_solo_signalEventSync + 98
35 com.apple.CoreFoundation 0x00007fff91bc42d8 _CFStreamSignalEvent + 632
36 com.apple.CFNetwork 0x00007fff94289c39 HTTPReadStream::streamEvent(unsigned long) + 61
37 com.apple.CoreFoundation 0x00007fff91bc452b _signalEventSync + 107
38 com.apple.CoreFoundation 0x00007fff91bc44b2 _cfstream_solo_signalEventSync + 98
39 com.apple.CoreFoundation 0x00007fff91b744f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
40 com.apple.CoreFoundation 0x00007fff91b73d5d __CFRunLoopDoSources0 + 253
41 com.apple.CoreFoundation 0x00007fff91b9ab49 __CFRunLoopRun + 905
42 com.apple.CoreFoundation 0x00007fff91b9a486 CFRunLoopRunSpecific + 230
43 com.apple.CoreFoundation 0x00007fff91baa19f CFRunLoopRun + 95
44 com.apple.CoreMedia 0x00007fff905880ba FigThreadGlobalNetworkBufferingRunloop + 119
45 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
46 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
47 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92892192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f1be594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f1bfb85 start_wqthread + 13
Thread 13:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.CoreMedia 0x00007fff90589a5d WaitOnCondition + 14
3 com.apple.CoreMedia 0x00007fff90589c55 FigSemaphoreWaitRelative + 181
4 com.apple.MediaToolbox 0x00007fff87b1733e 0x7fff87ad7000 + 262974
5 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 14:: com.apple.coremedia.imagequeue.coreanimation
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c02a6 _pthread_cond_wait + 890
2 com.apple.CoreMedia 0x00007fff90589c6e FigSemaphoreWaitRelative + 206
3 com.apple.MediaToolbox 0x00007fff87babde7 0x7fff87ad7000 + 871911
4 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
5 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 15:: com.apple.coremedia.videomediaconverter
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.CoreMedia 0x00007fff90589a5d WaitOnCondition + 14
3 com.apple.CoreMedia 0x00007fff90589c55 FigSemaphoreWaitRelative + 181
4 com.apple.MediaToolbox 0x00007fff87baa3db 0x7fff87ad7000 + 865243
5 com.apple.CoreMedia 0x00007fff9058a9f2 figThreadMain + 385
6 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff92891bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f1c0274 _pthread_cond_wait + 840
2 com.apple.AppleGVAFramework 0x000000011521d668 0x1151e8000 + 218728
3 com.apple.AppleGVAFramework 0x000000011521cb2e 0x1151e8000 + 215854
4 libsystem_c.dylib 0x00007fff8f1bc8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8f1bfb75 thread_start + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x000000000000d034 rbx: 0x00007fda1abbb600 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000000010a75f778 rbp: 0x000000010a760900 rsp: 0x000000010a7608e0
r8: 0x000000000000006c r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000000
r12: 0x00007fda1c0a12f0 r13: 0x00007fda1c0a12f0 r14: 0x00007fda1c068050 r15: 0x0000000000000002
rip: 0x00000001154cd767 rfl: 0x0000000000010246 cr2: 0x0000000000000148
Logical CPU: 1
Binary Images:
0x103362000 - 0x103362fff com.apple.WebProcess (7536 - 7536.26.14) <2188CE7D-394B-344E-8C8D-10B6E7147DCC> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
0x103369000 - 0x103369fff WebProcessShim.dylib (536.26.14 - compatibility 1.0.0) <F4AA4E42-2C4A-3C0E-BAA2-BB7491978476> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcessShim.dylib
0x103500000 - 0x1036daff7 com.apple.WebKit2 (7536 - 7536.26.14) <4D36C7B3-37A4-3EFB-95D7-588D42D910B6> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x103837000 - 0x103ad1ff7 com.apple.JavaScriptCore (7536 - 7536.26.7) <5C5E5C91-CD88-3861-86DC-9610AFEBAE6B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x103b7d000 - 0x104b23ff7 com.apple.WebCore (7536 - 7536.26.14) <20B0E409-73E5-3242-A39A-FB1F585A0301> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x106790000 - 0x106914fff com.apple.WebKit (7536 - 7536.26.14) <6E9FEAC4-3BB0-33E1-A486-8FD7D7769F33> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x106d55000 - 0x1071f7fff com.apple.Safari.framework (7536 - 7536.26.14) <B7717C3D-3607-3E88-BB9B-2DDD989BBE80> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x107beb000 - 0x107c01fff com.apple.WebInspector (7536 - 7536.26.7) <5020DBA3-4B45-36E2-902D-AC2915494C47> /System/Library/StagedFrameworks/Safari/WebInspector.framework/Versions/A/WebIn spector
0x11470f000 - 0x1148f0ff7 com.apple.audio.codecs.Components (2.3 - 2.3) <9FF1C1F7-F049-3CE0-AE2A-E3D220A7031B> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1151e8000 - 0x115366fff com.apple.AppleGVAFramework (3.1.9 - 3.1.9) <D3ABCD53-04B4-30E4-A0BF-AE4BC20EF6D9> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x1154ae000 - 0x1154e3ff7 com.apple.ATIRadeonX2000VADriver (7.32.12 - 7.3.2) <4D759AEC-DB02-3B58-A3F8-28900CCE4CC4> /System/Library/Extensions/ATIRadeonX2000VADriver.bundle/Contents/MacOS/ATIRade onX2000VADriver
0x7fff62f62000 - 0x7fff62f96baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff87ad7000 - 0x7fff87e81fe7 com.apple.MediaToolbox (1.0 - 705.94) <0719E69C-3275-3BD9-AD04-27DBADEB6E03> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff87e82000 - 0x7fff87e9eff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff88076000 - 0x7fff88079fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8807a000 - 0x7fff880b3fe7 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
0x7fff880d3000 - 0x7fff881bfff7 com.apple.backup.framework (1.3.5 - 1.3.5) <B25104A3-1CE5-36CA-8F26-0A2DE3F95F70> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff88243000 - 0x7fff88243fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff88244000 - 0x7fff88283fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88290000 - 0x7fff882acfff com.apple.frameworks.preferencepanes (15.0 - 15.0) <A1ABA9DB-2C8A-3C96-976A-21E63194F7B2> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff882ad000 - 0x7fff882b2fff libGIF.dylib (??? - ???) <58A4492D-AAE7-3B8F-8B06-62867471A3EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff882b3000 - 0x7fff883e9fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff883ea000 - 0x7fff88425fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff88442000 - 0x7fff8849dfff com.apple.ImageCaptureCore (3.1.0 - 3.1.0) <9F7C4D81-5CC7-3D66-AC66-81EA9A5EAB94> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8849e000 - 0x7fff884c5fff com.apple.framework.internetaccounts (1.2 - 3) <28D44E21-54F2-366B-B9D9-1DB788EF0278> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff88521000 - 0x7fff88527fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff88528000 - 0x7fff88528fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8855f000 - 0x7fff88574fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff88579000 - 0x7fff885feff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff885ff000 - 0x7fff8860cfff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8860d000 - 0x7fff8863afe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff88acc000 - 0x7fff88c57ff7 com.apple.QTKit (7.7.1 - 2339) <2BC2CF44-CEAF-3D3B-A250-CA59D6AFB0B0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff88c74000 - 0x7fff88c82ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff88c83000 - 0x7fff88c83fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff88c84000 - 0x7fff88c92fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff88d7d000 - 0x7fff88dd9ff7 com.apple.HIServices (1.21 - ???) <B012EE97-D1CD-3F4B-812D-9AC7E6852FE6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff88e2e000 - 0x7fff89147fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff89227000 - 0x7fff89234fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff89235000 - 0x7fff8923afff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff89278000 - 0x7fff8927efff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8928a000 - 0x7fff892ccff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff892cd000 - 0x7fff892ceff7 libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
0x7fff892cf000 - 0x7fff892f3fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff892f4000 - 0x7fff892f4fff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff892f5000 - 0x7fff8936bfff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8936c000 - 0x7fff89469ff7 com.apple.avfoundation (2.0 - 180.50) <A2EAE4E6-4DBA-3AAB-A387-7E72B93B6DA9> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8946a000 - 0x7fff89496ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff894a5000 - 0x7fff894c4fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff894c5000 - 0x7fff894d3fff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff894d4000 - 0x7fff8953cff7 com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8953d000 - 0x7fff8953dfff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8953e000 - 0x7fff89564fff com.apple.framework.familycontrols (3.0 - 300) <6F0C58C0-22E7-3877-8CFA-1ED0CB3CE38B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff895cc000 - 0x7fff896c1fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff896c2000 - 0x7fff8970bff7 com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8970c000 - 0x7fff89936fe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff899c6000 - 0x7fff89cbbff7 com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff89e7b000 - 0x7fff89e8afff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff89e8b000 - 0x7fff89f01ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff89f07000 - 0x7fff89f0dfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff89f1d000 - 0x7fff89f1ffff libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
0x7fff89f20000 - 0x7fff89f2aff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff89f2b000 - 0x7fff89f41fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C3 -
I don't have any "out of the norm" add-ons...
I recently experienced Firefox continuously crashing whenever I try to attach a PDF to an e-mail in Yahoo (not a large file size - about 300kb). I checked my add-ons to see if there was an issue there, and noticed there was a message stating "Adobe Acrobat is known to be vulnerable and should be updated message", even though I thought I had already updated it.
I went ahead and re-downloaded anyhow... it successfully installs, and then I still get the same error message.
Furthermore, this issue was recently added on top of my Firefox already running slow and crashing... I often clear my cache and have tried running in safe-mode as well, although this doesn't allow me full capabilities...
The only thing that seems to be different is the issue with the Adobe Add-on and a recent Java update. Are there instabilities in these?
How do I fix the issue with Adobe? I need to be able to upload, download, and view PDFs...Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped! -
Why does the adobe flash plugin crash whenever I try to view a video file?
When attempting to view video files, except youtube, the Adobe Flash plugin always (this is consistent) crashes. I have sent numerous crash reports. I have since the problem first occurred updated firefox at least twice and Adobe Flash has been updated the same number of times. I have not always had this problem, but now it is recurring. Note: the plugin does not crash if I use IE.
hi WDWPhishFan,
Have you looked at [[The Adobe Flash plugin has crashed]] and [[Opening PDF files within Firefox]]?
The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.
Hopefully this helps! -
IMovie freezes and crashes whenever I try to export, please help!!
I've tried all the various export options but it always does it for about a minute then goes mad and I have to force quit!
What do I do??I have the same problem here. I can't export my project. Any solution??
I had crashes during importation too, but I managed to avoid them by importing smaller files. THe source is a 1080p TV record made on EyeTV -
My iTunes freezes and crashes whenever I try to burn a CD
It hits about a quarter way through the progress bar for preparing the playlist to be burned, and then iTunes freezes and quits every single time. Help?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
ITunes crashes whenever I try to sync videos
Hey everyone,
Just yesterday I purchased a new 6th Gen iPod Classic, and syncing music is fine, but when it comes to syncing videos it's a totally different story.
I sync my iPod (which has all the music on) and there are no more songs to go on it, so I decide to put on some videos. However, when I try to sync the iPod again, intending for videos to go on, iTunes crashes and asks me to send an error report. I've tried this about a million times now, and have tried resetting my iPod, all with no luck.
Has anyone else had this problem and know how to make the videos sync without me having to pull out more hair from my head?!You should try an alternative iPod manager such as these http://www.copytrans.net/helpcopytrans.php#22
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Help me please!!!
What browser are you using? If it's Safari, uninstall Flash Player and then reinstall it. Also, go to the Safari dropdown menu and choose the option to reset Safari.
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My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
My Instagram app on my iPhone 4s keeps crashing whenever i try to open it. I want to delete it then download it again but it said that doing so would delete all of it's data. Does that mean I'll lose all of my pictures?
I have this excact problem too, Deleting the the app and then reinstalling it won't delete your photos as they are stored on facebooks servers. You will just have to remember you username and password to sign in again. Ever since Facbook bought instagram i have had this problem on my 4S too.
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InDesign cs5 crashes whenever I try to alter the footnote formatting by going to Type > Document Footnote Option > and then I try to select a Paragraph style I've already set up. The Paragraph style I need to use includes Span Columns, which I think may be the issue. I think this because when I then I tried to create a new document and re-import the styles, it won't even let me add Span Columns feature to the Paragraph Style in question.
I can send screen shots of everything (e.g. dialog boxes) if that would be helpful in understanding the issue I'm having.
Any help would be greatly appreciated!!!!!!!!!!
Thanks.It does require running a script to accomplish what you want. Here's the one usually recommended:
http://www.kahrel.plus.com/indesign/footnotes_columns.html
Here are instructions for installing scripts:
How to Install a Script in InDesign That You Found in a Forum or ... -
Prelude crashes whenever I try to scrub clips in ingest mode AVCHD and P2 clips
Prelude crashes whenever I try to scrub clips in ingest mode using AVCHD and P2 clips. Watch detailed video. I even tried to use adobe media encoder to convert to P2 file format which is much easier on systems but it didnt work. I have a good system i7 processor 3.2 quad core. 12 gig ram. I also cant log the clips after I ingest. All adobe and windows updates have been done. Please help. Prelude is unusable.
Not sure why Prelude isn't reporting that it needs to be updated but here are some links to update pages...
Prelude 1.0.3 (Windows)http://www.adobe.com/support/downloads/detail.jsp?ftpID=5498
Premiere Pro 6.0.3 (Windows)http://www.adobe.com/support/downloads/detail.jsp?ftpID=5484
Adobe Media Encoder (Windows)http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows -
Photoshop crashes whenever I try to alter the order of my layers
After updating my macbook pro to OS x 10.9, my photoshop now keeps crashing whenever I try to alter the order of my layers. My photoshop works like normal on my iMac and I have not had any problems. I use photoshop everyday for work but have never experienced this problem before, help would be greatly appreciated as it it is starting to drive me crazy. Thank you.
Which version of photoshop are you using?
Photoshop crashes when dragging the layers in the layers panel?
Do you have a crash report you can post here on the forum?
(yes it's long, but we need to see the whole report)
What version of mac os x did you upgrade from?
Photoshop was already installed before doing the upgrade? -
Photoshop crashes whenever I try to batch edit.
Photoshop crashes whenever I try to batch edit. It's getting old to keep losing all my work... does anyone know how to resolve or avoid this? Thank you!
Which version of photoshop and operating system are you using?
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Firefox 3.6.23 crashes whenever I try to do a Google search. I have Windows 7 as my OS. What can I do?
Error reports have been sent to Mozilla when system has crashed.I'm on Mac OSX 10.6.5 - and exactly the same problem. It seemed to start with Firefox 3.6.12 and 'latest' Flash upgrade (both done at the same time). Ive tried going back to the previous versions, but makes no difference.
Seems to be on 'auto-play' news video clips within the BBC news website, the loading info is 'stats.bbc.co.uk' as the dots spin - then crash...
Very annoying - is anybody looking at this Mozilla?
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