Mozilla runs only in protected Mode Error Reports

Question

ID: 4f3e605c-1c38-4b19-9997-427d12140808
Signature: igd10iumd32.dll@0x7fa17
Details
Metadata
Modules
Raw Dump
Extensions
Signature igd10iumd32.dll@0x7fa17 More Reports Search
UUID 4f3e605c-1c38-4b19-9997-427d12140808
Date Processed 2014-08-08 10:59:20.882921
Uptime 5
Last Crash 610 seconds before submission
Install Age 947984 since version was first installed.
Install Time 2014-07-28 11:39:26
Product Firefox
Version 31.0
Build ID 20140716183446
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 8
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address 0x0
User Comments
App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 1942103c, AdapterDriverVersion: 9.18.10.3272
D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
Processor Notes sp-processor01_phx1_mozilla_com.22023:2012; HybridCrashProcessor
EMCheckCompatibility
True
Winsock LSP
MSAFD-Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [UDP/IP] : 2 : 2 :
MSAFD-Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD-Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [RAW/IPv6] : 2 : 3 :
RSVP-TCPv6-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP-TCP-Dienstanbieter : 2 : 1 :
RSVP-UDPv6-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP-UDP-Dienstanbieter : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID
0x8086
Adapter Device ID
0x0416
Total Virtual Memory
4294836224
Available Virtual Memory
3864031232
System Memory Use Percentage
23
Available Page File
14799151104
Available Physical Memory
6500003840
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
Ø 0 igd10iumd32.dll igd10iumd32.dll@0x7fa17
Ø 1 igd10iumd32.dll igd10iumd32.dll@0x8073a
Ø 2 sgfxu32.dll sgfxu32.dll@0xbef3
3 d3d11.dll CContext::ID3D11DeviceContext1_UpdateSubresource1_<4>(ID3D11DeviceContext1*, ID3D11Resource*, unsigned int, D3D11_BOX const*, void const*, unsigned int, unsigned int, unsigned int)
4 d3d11.dll CContext::ID3D11DeviceContext1_UpdateSubresource1_Amortized<0>(ID3D11DeviceContext1*, ID3D11Resource*, unsigned int, D3D11_BOX const*, void const*, unsigned int, unsigned int, unsigned int)
Ø 5 d2d1.dll d2d1.dll@0x2cf6d4
Ø 6 d2d1.dll d2d1.dll@0x25f8cf
Ø 7 d2d1.dll d2d1.dll@0x25cee2
Ø 8 d2d1.dll d2d1.dll@0x243424
Ø 9 d2d1.dll d2d1.dll@0x23e3c0
Ø 10 d2d1.dll d2d1.dll@0x23e09e
Ø 11 d2d1.dll d2d1.dll@0x2f7472
Ø 12 d2d1.dll d2d1.dll@0x22c857
Ø 13 d2d1.dll d2d1.dll@0x22bbff
Ø 14 d2d1.dll d2d1.dll@0x228dc3
Ø 15 d2d1.dll d2d1.dll@0x21b585
16 xul.dll mozilla::gfx::DrawTargetD2D::Flush() gfx/2d/DrawTargetD2D.cpp
17 xul.dll gfxContext::~gfxContext() gfx/thebes/gfxContext.cpp
18 xul.dll xul.dll@0x92abf
19 xul.dll xul.dll@0x92abf
20 xul.dll mozilla::layers::ThebesLayerD3D10::DrawRegion(nsIntRegion&, mozilla::layers::SurfaceMode) gfx/layers/d3d10/ThebesLayerD3D10.cpp
21 xul.dll mozilla::layers::ThebesLayerD3D10::Validate(mozilla::layers::ReadbackProcessor*) gfx/layers/d3d10/ThebesLayerD3D10.cpp
22 xul.dll mozilla::layers::ContainerLayerD3D10::Validate() gfx/layers/d3d10/ContainerLayerD3D10.cpp
23 xul.dll mozilla::layers::LayerManagerD3D10::Render(mozilla::layers::LayerManager::EndTransactionFlags) gfx/layers/d3d10/LayerManagerD3D10.cpp
24 xul.dll mozilla::layers::LayerManagerD3D10::EndTransaction(void (*)(mozilla::layers::ThebesLayer*, gfxContext*, nsIntRegion const&, mozilla::layers::DrawRegionClip, nsIntRegion const&, void*), void*, mozilla::layers::LayerManager::EndTransactionFlags) gfx/layers/d3d10/LayerManagerD3D10.cpp
25 xul.dll nsDisplayList::PaintForFrame(nsDisplayListBuilder*, nsRenderingContext*, nsIFrame*, unsigned int) layout/base/nsDisplayList.cpp
26 xul.dll nsLayoutUtils::PaintFrame(nsRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int) layout/base/nsLayoutUtils.cpp
27 xul.dll PresShell::Paint(nsView*, nsRegion const&, unsigned int) layout/base/nsPresShell.cpp
28 xul.dll nsViewManager::ProcessPendingUpdatesPaint(nsIWidget*) view/src/nsViewManager.cpp
29 xul.dll nsViewManager::ProcessPendingUpdatesForView(nsView*, bool) view/src/nsViewManager.cpp
30 xul.dll nsViewManager::ProcessPendingUpdates() view/src/nsViewManager.cpp
31 xul.dll nsRefreshDriver::Tick(__int64, mozilla::TimeStamp) layout/base/nsRefreshDriver.cpp
32 xul.dll mozilla::RefreshDriverTimer::Tick() layout/base/nsRefreshDriver.cpp
33 xul.dll nsTimerImpl::Fire() xpcom/threads/nsTimerImpl.cpp
34 xul.dll nsTimerEvent::Run() xpcom/threads/nsTimerImpl.cpp
35 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp
36 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/glue/nsThreadUtils.cpp
37 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp
38 xul.dll _SEH_epilog4
39 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc
40 xul.dll nsBaseAppShell::Run() widget/xpwidgets/nsBaseAppShell.cpp
41 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp
42 nss3.dll nss3.dll@0x792f
43 mozalloc.dll moz_free memory/mozalloc/mozalloc.cpp
44 xul.dll NS_InitXPCOM2 xpcom/build/nsXPComInit.cpp
45 xul.dll nsComponentManagerImpl::QueryInterface(nsID const&, void**) xpcom/components/nsComponentManager.cpp
46 xul.dll xul.dll@0x13cdd2b
47 xul.dll mozilla::dom::workers::RuntimeService::AddAllTopLevelWorkersToArray(nsACString_internal const&, mozilla::dom::workers::RuntimeService::WorkerDomainInfo*, void*) dom/workers/RuntimeService.cpp
48 mozalloc.dll moz_free memory/mozalloc/mozalloc.cpp
49 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp
50 firefox.exe do_main browser/app/nsBrowserApp.cpp
51 firefox.exe NS_internal_main(int, char**) browser/app/nsBrowserApp.cpp
52 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp
53 firefox.exe __tmainCRTStartup f:/dd/vctools/crt_bld/self_x86/crt/src/crtexe.c:552
54 kernel32.dll BaseThreadInitThunk
55 ntdll.dll __RtlUserThreadStart
56 ntdll.dll _RtlUserThreadStart
Show/hide other threads

Answer 1

hello, thgis kind of crash is triggered by hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the
* firefox ''menu [[Image:New Fx Menu]] > options > advanced > general''.