Mozilla sudenly will not launch. There is no error messege it just ignore me. Uninstalled then installed latest version. Same thing happens. Can you advise? Thanks,

I have tried launching from the desktop shortcut, the all programs area (regular and safe mode)and directly from the programs folder. But it won't come up and I do not get an error messege. I have used Mozilla for years without a problem.
Thanks

You've gone thru much trouble even tinkering with registry. Don't you think its time to make a backup of your system & do a clean install of t he os? And without installing any other program install first the pc suite. I assumed you got the correct cable & pc usb are working.
Knowledge not shared is knowledge wasted!
If you find it helpfull, it's not hard to click the STAR..

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     No one is "dueling" , we are tying to fix your problem.
    Re-stating my Problem:
    1.  I had loaded BB DM6 on a Windows XP PC about 3 months ago with no problems.  In fact, it linked with all aspects of Outlook that I needed  (Calendar, Task and Contacts).  Yeah!!  This did not happen with the 'original' BB DM that I loaded January 2009 when I bought the BB Storm from Verizon, but I lived with this short coming of BB.  Built my calendar and contacts directly into the BB Storm.
     So the original installation of the desktop manager software loaded in January 2009 did not correctly function with Outlook.
    2.  OK.  So something happened last week and the BB DM6 will not launch without getting the error message that I put in my 1st Posting of this Problem.
    "So something happened". We can only go on your description of the problem. If you have no idea what happened  i couldn't possibly know.  The only "guess" would be an there was an auto update to existing software or you have added software.
    3.  I went to BB and loaded the "Fix" for PC.  Also, this did not Launch BB DM6.
    4.  Unloaded the BB DM6 with the Windows XP Control Panel "Remove Program".  Re-Booted the PC.  Then, went to BB and reloaded the BB DM6.  Same error message and no Launch.
    Try using the repair/modify option in the Remove Program function on the DM installation currently loaded on the PC.
    5.  I am far from the "Techie" that the respondants to this Problem are!!  I am a SIMPLE End User of this BB Storm having mucho problems ... all of a sudden ... last week after using BB DM6 without the problems.
    6.  What can a SIMPLE, non-techie End User do?  From the Respondants Postings .. I am reading about Loading Roxio for BB DM from the Roxio website?  Also, reading about that the Unload from the Windows XP Control Panel, Remove Programs, is incomplete for the removal of the BB DM6.  I am being directed to removing 'hidden' files/keys as directed in a BB Problem Solving Posting for the CLEAN Removal of BB DM6--- which is surely not written for the SIMPLE, non-techie End User!!
    The error indicates a problem with some Roxio software. If you were using DM with Media manager prior Roxio was a part of that software, or you are running Roxio software.The Roxio information I gave you was to remove Roxio drivers not load Roxio software.
    In your description of the January 2009 install  there were problems with the install that were never correctly addressed. What we are suggesting is to remove all traces of the Various installation of desktop manager which includes editing the registry. That is why using Windows remove programs is not sufficient.
    Once complete you will be installing a fresh copy of DM on your system, this will ensure that the DM software can correctly integrate wit both Windows and MS Outlook
    The install procedure is SUGGESTED as the best resolution to your problem. Whether you run it or not is your decision.
    7.  In simple non-Techie language for this SIMPLE, non-techie End User ... what can I do to fix the problem and be able to launch BB DM6 from my Windows XP PC??
     This is as plain "non-techie" as I can write it.
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
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