Mozilla updated last night and now crashes on update. It does not start in safe mode.

I run WIndows Vista and have never had a problem with Mozilla before.
This happened two nights ago as well. My IT departmnt does not support Mozilla but last time agreed to install a previous version. Problem solved. They will not help again. Is there a fix for the new version? Or...where can I get the older version?

See this bug report that is attached to the crash report.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=680927 bug 680927] NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
''(please do not comment in bug reports)''

Similar Messages

  • HT201413 updated last night and now ipod says to coonect to itunes which i cant because apple application support was not found.  tells me to uninstall and reinstall itunes.  Will i lose all my music or is it still on my ipod?

    Updated ipod last night and now when turned on tells me to coonect to itunes (picture of usb cable with arrow to itunes).  I can't connect to itunes on computer because apple application support can't be found.  Tells me to uninstall then reinstall itunes.  Will I lose all my music or is it still on my ipod?

    Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters.)

  • I cant get my iphone to show up in my itunes...i downloaded the update last night and now it will not sync at all

    I cant get my iphone to show up in my itunes.  I downloaded the new update last night and I havent been able to sync it since

    See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
    If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Help!! I downloaded the update last night, and now my phone wont even turn on!

    I downloaded the update last night for my Pearl Flip, and it did the usual (turn on/turn off) during the update.
    When it was finished it turned off-figured it had to reboot to take effect-now it has a new hour glass on the main screen when you open it up, and wont get past the 'app world error' reset page.
    It thinks/thinks/thinks and takes me about 20-30min to get the error. I've done the reset it asks me to (mainly b/c thats the only option).
    So I think it's reseting, then I get the same darn thing. HELP

    Yikes...a 200 error...while the official KB for that is not presently available, the usual fix is to reload your OS...something during the update did not go right.
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Hopefully, you already have a good backup of your data...because it is already gone.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I updated last night and now my ipod touch is stuck in recovery mode and I don't want to do a factory restore!

    How do I get out of recovery mode, that my ipod touch suddenly went into, after updating last night? It does not recognize my ipod anymore and I don't want to restore it back to factory conditions. I have tons of things on the ipod and don't want to lose them! Is there any other way to get out of this 'recovery mode'??

    No. You have to restore. To allow the restore try the following:
    - A reset.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Manually placing the iPod in Recovery Mode
    - Placing the iPod in DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If you can't turn the iPod off, let the battery fully drain. After charging for at least an hour try the above again.
    - Try on another computer.
    - Make an appointment at the Genius Bar of an Apple store.

  • TS4148 Hello  I have a new iphone5 and I did the new update last night and now i'm getting SIM Failure and my pnone won't work unless I turn it off and on again.  I never had this probelm before.  Please advise.

    My phone is saying SIM Failure after I did update last night.

    Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
    Apple's iWork suite (Pages, Numbers, and Keynote.)
    Open Office (Office 2007-like suite compatible with OS X.)
    NeoOffice (similar to Open Office.)
    LibreOffice (a new direction for the Open Office suite.)

  • I installed OS X Mountain Lion last night and now my microsoft 2011 products will not open

    Once I installed the new system OS X Mountain Lion on my iMac none of my microsoft 2011 programs open. They keep coming up with an error report and wants to send it back to microsoft.  Has anyone else had this problem and if so how do I fix it. 

    kevinfromact wrote:
    Once I installed the new system OS X Mountain Lion on my iMac none of my microsoft 2011 programs open. They keep coming up with an error report and wants to send it back to microsoft.  Has anyone else had this problem and if so how do I fix it. 
    Try reinstalling from your personal discs and then install any updates.
    Cheers
    Pete

  • Firefox updated last night and now when I click on an external link I get a message saying "There was a problem sending the command to the program".

    I've tried opening a link to a POP3 email account off of a messenger program as well as other site links sent to me through a messenger program. I get the same message, each time.
    Also links sent to me in Thunderbird do not open in a browser window.

    To help other users find solutions, please return to this Thread and '''Sign-in''' to the
    forum with your Username and Password:
    click on '''"Solved It"''' Next to the reply ABOVE that '''BEST''' solved your question
    '''DO NOT click "Solved It" next to this reply

  • Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

    Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

    Hi there,
    You could try performing a clean installation: [[Knowledge Base Article]] :
    Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
    1. Download the latest official version of Firefox from Mozilla.com.
    * You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
    2. If you wish to retain your current profile, you should make a backup copy of it. See Backing up your information for instructions.
    3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
    4. Reinstall Firefox - see Installing Firefox for instructions.
    5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
    6. Verify that the issue no longer appears.
    7. If you made a backup of your old profile and wish to restore your old information, see Recovering important data from an old profile. For troubleshooting purposes, only copy the files corresponding to your bookmarks and saved passwords.
    8. Reinstall your extensions and themes one by one to determine if any specific one is causing the issue.
    source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall

  • I updated to MacBook pro last night and now safari won't open

    I updated my MacBook Pro last night and since I did this I can not open Safari.  It crashes and sends a report to Apple.  Not tech smart enouh to figure it out can anyone give me simple suggestions?  

    ted39 wrote:
    I updated to OS 10.8.2 and now Pages won't open
    Please elaborate on what exactly you mean by it "won't open".
    Do you try to launch it and get an error message from the Finder (for example, something like "This application is damaged and cannot be launched....")? Does an icon for the application ever appear in the Dock when you try to launch it? Does it start to launch and then immediately crashes (Finder will display an "unexpectedly quit" dialog)? Or does it start to launch and never seems to "finish" launching (in other words, it basically hangs and is unresponsive)?
    If the application crashes, please post the contents of the crash log here.
    Otherwise, if the application seems to be hanging, can you, before attempting to launch it, open the Console.app application (it's in the /Applications/Utilities/ folder), and see if anything is reported when you attempt to launch it? If so, please post it here.

  • HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on.  All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further.  Can ANYone please expl

    Good Morning,
    I just did a software update on my phone (finally) last night and now my phone will not come on.  It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further.  Can ANYONE help me please???

    The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

  • My mom updated her iphon4 last night and now all of her contacts are gone.  i have tried everything that I have come across and nothing is working. help?

    my mom updated her iphon4 last night and now all of her contacts are gone.  i have tried everything that I have come across and nothing is working. help?

    What cloud service or contact manager was she syncing them to? They should still be there and she should be able to sync them back.  If she was not doing so, they are gone.

  • Updated the software on my iphone 4 last night and now none of my purchased apps will open. They start to and then immeadiately close.

    Updated the software on my iphone 4 last night and now none of my purchased apps will open. They start to and then immeadiately close.

    Try restoring from a backup. Connect the iPhone to your computer, launch iTunes. Right or control click the iPhone under Devices in the source list then click: Restore from Backup.

  • I downloaded an update to Firefox last night, and now Firefox just hangs and won't connect. It started out okay this morning, but now it won't work at all.

    Even with a brand new computer, Firefox frequently hangs and/or quits spontaneously. I downloaded the latest update last night, and it worked okay for about a half hour this morning, then quit.

    Do you have Internet Security Software turned on in your Internet Explorer?
    I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
    Good luck!!!
    Donna
    PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :)

  • Installed Office update last week and now Word crashes every time I use it

    Installed Office update last week and now Word quits unexpectedly every time

    Have you checked Microsoft office for mac support? http://www.microsoft.com/mac/support

Maybe you are looking for