MP Navigator doesn't scan after instaling OSX. What should I do?

I have a Canon MP620 Printer and ever since I installed OSX I can't scan from it any more. I have downloaded and installed updates from both Canon and Apple but neither works. I need help.

Try Image Capture, it's in your Applications Folder.
see > MacMost Now 672: Using Image Capture With Scanners
and/or > Eight amazing Image Capture tricks | Macworld

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Re-installing OSX, what should I keep?

I think it's time I re-install OSX, all the issues are having are crippling my computer and its time to clean up.
In theory I should be able to pop the OSK install disk and it will keep all my apps and settings, right? I don't want to loose all the stuff I've installed!
In any case I have a TM so I have a fresh backup done.

you can try an archive and install as suggested already but some of your problems might be caused by all those apps you want to keep and/or user settings. if A&I doesn't solve your issues you should do an erase and install and reinstall all your apps from scratch. see this link on what you'll need from your old home directory.
http://discussions.apple.com/message.jspa?messageID=6185507
you can restore those things from your TM backup after doing an erase and install.

IPhone 4s SUPER slow after installing ios7 - what should I do?

I have an iPhone 4s and since I upgraded the ios to ios 7 it's very slow. all the apps are slow, everything is uploading slowly and it's just one big lag. I also have apps that now crash. How can I fix this?

Have you tried resetting your phone since the update? Press on the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your issues are resolved.
This is much easier than a restore, and is worth a shot (you will lose no data).
Cheers,
GB

I have an Mac air 2011 and after install osx mountain lion when I do update to some programs like iMovie and iPhoto and make sleep mode to dowenloaded it doesn't dowenloaded in sleep mode it stop please help me

I have an Mac air 2011 and after install osx mountain lion when I do update to some programs like iMovie and iPhoto and make sleep mode to dowenloaded it doesn't dowenloaded in sleep mode it stop please help me

i guess you could put the aiport utility app on your iphone, click on the aiport express there, it will show you how many devices are connected to it and the mac addresses of those devices.

After installing OSX 10.9.3 laptop will freeze

It seems as if after installing the update for mavericks 10.9.3 I am getting tons of freezing on my laptop. It happens sporatically and doesn't seem to be a direct result of me doing anyhing in perticular. The screen will just suddenly spaz out and then the whole laptop will freeze up.
Here is a copy of my perticulars
EtreCheck version: 1.9.11 (43) - report generated May 30, 2014 at 12:06:56 PM EDT
Hardware Information:
          MacBook Pro (17-inch, Late 2011)
          MacBook Pro - model: MacBookPro8,3
          1 2.4 GHz Intel Core i7 CPU: 4 cores
          16 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
          AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 0 days 0:15:56
Disk Information:
          APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (520.84 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. iPhone
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. FaceTime HD Camera (Built-in)
          Logitech USB Optical Mouse
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
          [not loaded] com.cisco.nke.ipsec (1.0.0) Support
          [kext loaded] com.techsmith.TACC (1.0.2 - SDK 10.7) Support
Startup Items:
          CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
          esets_daemon_si: Path: /Library/StartupItems/esets_daemon_si
Problem System Launch Daemons:
          [failed] com.apple.pfctl.plist
Launch Daemons:
          [loaded] com.google.keystone.daemon.plist Support
          [running] com.leapmotion.leapd.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
          [running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
          [loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
          [running] com.splashtop.streamer-daemon.plist Support
          [loaded] com.splashtop.streamer-srioframebuffer.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.google.keystone.agent.plist Support
          [loaded] com.leapmotion.Leap-Motion.plist Support
          [loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
          [not loaded] com.splashtop.streamer-for-root.plist Support
          [running] com.splashtop.streamer-for-user.plist Support
User Launch Agents:
          [failed] com.adobe.ARM.[...].plist Support
          [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
          [loaded] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items:
          gfxCardStatus
          CheatSheet
          Arranger
          iTunesHelper
          Battery Health
          Dropbox
          QuikIO
          Google Chrome
          BetterTouchTool
          ESET NOD32 Antivirus 4
Internet Plug-ins:
          JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
          o1dbrowserplugin: Version: 3.19.1.13088 Support
          nplastpass: Version: 2.5.5 Support
          Unity Web Player: Version: UnityPlayer version 4.1.3f3 Support
          Default Browser: Version: 537 - SDK 10.9
          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
          Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 3.19.1.13088 Support
          SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
          npgtpo3dautoplugin: Version: 0.1.44.28 - SDK 10.5 Support
          MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
Safari Extensions:
          LastPass: Version: 3.1.21
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
          WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
          None
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: NO - Auto backup turned off
          Time Machine not configured!
Top Processes by CPU:
               4%          WindowServer
               1%          fontd
               1%          Microsoft Lync
               0%          Leap Motion
               0%          CheatSheet
Top Processes by Memory:
          180 MB          com.apple.IconServicesAgent
          131 MB          Finder
          131 MB          Google Chrome
          98 MB          WindowServer
          82 MB          ocspd
Virtual Memory Information:
          10.31 GB          Free RAM
          3.19 GB          Active RAM
          898 MB          Inactive RAM
          1.61 GB          Wired RAM
          745 MB          Page-ins
          0 B          Page-outs

I have the same problem. After installing OSX 10.9.3. my Macbook freezes more than 7 times. The problem came up after switching via Thunderbold to a second screen or after "waking" the macbook up. The last time osx didn't boot anymore. It freezes after the "Apple Logo" came up. (grey screen).
After booting the system with "cmd+V" OSX started again. Now I'm afraid to shut down the system and the macbook runs all day.
I hope someone can help me, here my perticulars:
EtreCheck version: 1.9.11 (43) - report generated 2. Juni 2014 08:50:50 MESZ
Hardware Information:
          MacBook Pro (15-inch, Late 2011)
          MacBook Pro - model: MacBookPro8,2
          1 2.4 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
          AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 0 days 16:58:21
Disk Information:
          TOSHIBA MK7559GSXF disk0 : (750,16 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749,3 GB (135,67 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Western Digital External HDD     500,11 GB
                    EFI (disk1s1) <not mounted>: 209,7 MB
                    DATEN2 (disk1s2) /Volumes/DATEN2: 87,11 GB (8,14 GB free)
                    DATEN (disk1s3) /Volumes/DATEN: 412,66 GB (24,8 GB free)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Computer, Inc. IR Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Configuration files:
          /etc/hosts - Count: 30
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
          [kext loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
          [kext loaded] com.Cycling74.driver.WondershareAudioDevice (1.5.2) Support
          [kext loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) Support
Problem System Launch Agents:
          [loaded] com.paragon.NTFS.notify.plist Support
Launch Daemons:
          [running] at.obdev.littlesnitchd.plist Support
          [failed] com.adobe.fpsaud.plist Support
          [loaded] com.adobe.SwitchBoard.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
          [loaded] com.oracle.java.Helper-Tool.plist Support
          [loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
          [running] at.obdev.LittleSnitchUIAgent.plist Support
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.adobe.CS5ServiceManager.plist Support
          [loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
          [loaded] com.google.keystone.agent.plist Support
          [running] com.spotify.webhelper.plist Support
User Login Items:
          iTunesHelper
          Mail
          Google Chrome
Dropbox
          Spotify
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 Support
          AdobePDFViewer: Version: 11.0.0 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          Default Browser: Version: 537 - SDK 10.9
          SharePointBrowserPlugin: Version: 14.0.0 Support
          JavaAppletPlugin: Version: Java 7 Update 60 Check version
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
          Growl Support
          Java Support
          Launchpad-Control Support
          Paragon NTFS for Mac ® OS X Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               4%          WindowServer
               1%          fontd
               0%          Little Snitch Agent
               0%          Little Snitch Network Monitor
               0%          systemstatsd
Top Processes by Memory:
          336 MB          mds_stores
          180 MB          com.apple.IconServicesAgent
          180 MB          Mail
          172 MB          Finder
          147 MB          softwareupdated
Virtual Memory Information:
          2.51 GB          Free RAM
          2.96 GB          Active RAM
          1.18 GB          Inactive RAM
          1.34 GB          Wired RAM
          2.37 GB          Page-ins
          0 B          Page-outs

HT6114 I cannot log in to my AOL after installing OSX Mavericks

Why can I cannot log into to my AOL account after installing OSX Mavericks?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

After installing osx 10.8.2 to my mac mini it will not recognize my admin account. how do i uninstall

after installing osx 10.8.2 to my mac mini it will not recognize my admin account. how do i uninstall

If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

Hello people,
I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
Thanks
<Email Edited By Host>

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Error in finder after install osx mavericks

error in finder after install osx mavericks

I have a similar problem but the error code that keeps coming up is -600 please help !

DBConsole Service doesn't start after Install OAS F&R-Services Win 10g

Windows DBConsole Service doesn't start after Install OAS F&R-Services
Hello,
we have installed:
WINDOWS Server 2003 with SP 2
Oracle 10.2.0.1
OAS F&R Services 10.1.2.0.2
after Install DBR2 EM / DBConsole did work
after Install OAS F&R-Service
the windows-service for DBConsole
doesn't start, return with an Error Code 2
see below
the file named emdbconsole.nohup from output log
is not to find
the ias_console does work fine
OAS F_R-Services do work too
whats may be wrong ?
regards
Norbert
OracleDBConsoleorclsrvc.log :
EMDROOT=D:\oracle\product\10.2.0\db_1
ORACLE_HOME=D:\oracle\product\10.2.0\db_1
EMDSTATE=D:\oracle\product\10.2.0\db_1\kfin_orcl
CONSOLE_CFG=dbconsole
TRACE_LEVEL=16
TIMEOUT=15
12/14/09 13:13:08 Start pending...
12/14/09 13:13:08 Verifying dbconsole is not started already. Command line "D:\oracle\product\10.2.0\db_1\bin\emctl.bat" istatus dbconsole
12/14/09 13:13:09 dbconsole launch commandline is "D:\oracle\product\10.2.0\db_1\bin\emctl.bat" istart dbconsole
12/14/09 13:13:09 Tracking process launch...
12/14/09 13:13:39 dbconsole exited with retCode 2.
12/14/09 13:13:39 Check D:\oracle\product\10.2.0\db_1\kfin_orcl\sysman\log\emdbconsole.nohup for details
Edited by: astramare on Dec 15, 2009 8:43 AM

Hi,
1. Stop the DBConsole. (set ORACLE_SID first & ORACLE_HOME)
cd %ORACLE_HOME%\bin
emctl stop dbconsole
2. Update the <ORACLE_HOME>/<hostname_sid>/sysman/config/emd.properties file.
Change line from:
tracelevel.main=WARN
To
tracelevel.main=DEBUG
Decomment this line, so that the line becomes :
EMAGENT_PERL_TRACE_LEVEL=DEBUG
3. Update the <ORACLE__HOME>/<hostname_sid>/sysman/config/emomslogging.properties
Change line from:
log4j.rootCategory=WARN, emlogAppender, emtrcAppender
To
log4j.rootCategory=DEBUG, emlogAppender, emtrcAppender
4. Remove/backup all log files from ORACLE_HOME/<hostname_sid>/sysman/log
5. Start the dbconsole and upload the output of each command
- start the dbconsole: "emctl start dbconsole"
- issue "emctl clearstate"
- status the dbconsole: "emctl status dbconsole"
- check the status of the agent until it comes up: "emctl status agent"
- force an upload: emctl upload
6. Check If you are able to view the dbconsole Page & login
check below logs may be you can see the close error messages to solve the issue.
<ORACLE_HOME>/<hostname_sid>/sysman/log directory
<ORACLE_HOME>/<hostname_sid>/sysman/config/emoms.properties
Otherwise re-create the DBconsole using the metalink doc 278100.1 : How To Drop, Create And Recreate DB Control In A 10g Database. (Please check the steps from Recreate/ReConfig DB Control, if you want to re-create)
Thanks.

After installing OSX Mountain Lion I can no longer add attachments of any kind to my e-mails.

After installing OSX Mountain Lion I can no longer add attachments of any kind to my e-mails.

Wait for the developers to update their games to work with Lion.

My iPhoto doesn't work after installing lion?

My Iphoto doesn't work after installing lion.
it suggest that I have to instal iphoto again.
where can I find this

If it suggests that you install iPhoto again, install iPhoto again. In your Macs Box that it came in there should be 2 Discs, one is an Applications CD (You need this one) And another is the Mac OS X.
Insert your Applications CD and hold C while the computer is starting up, then you will be walked through the installation of Applications.

Hardware Scan after installing client

Hey all, i have a question about hardware scan after installing client. I have couple collections where are deployed different things (policies, apps etc.). These collections are based on queries that check for specific Installed Software on computer.
If software is in add remove programs (for example let it be Java) then computer should belong to that specific collection. Now the question is when i install client on that computer sccm doesnt have list of installed softwere until hardware scan so how do
I force hardware scan just after install so when client gets into sccm database it already know to which collection it belongs???

Hi,
I have a collection of all machines built within the last 24 hours.
select SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,SMS_R_SYSTEM.Client from SMS_R_System where DateDiff(dd,SMS_R_System.CreationDate, GetDate()) <1
I have these do a policy update every 10 minutes and a hardware scan every hour.
A site I looked at recently complained that the SCEP agent didn't go out quick enough so the above came in handy.
Once the machine built time is greater than 1 day the machine automatically moves out of the collection and receives a hardware scan every 24 hours and a policy update every 60 minutes.

My Mac won't mount my external HDD after installing Lion - What can I do?

My Mac won't mount my external HDD after installing Lion - What can I do?
HDD: Verbatim 3.5'' External HDD eSATA & USB 2.0 #48802
I can not find it in Disc Utilities - so I can not repair it.
I also haven't found any Driver for the HDD to do an update.
My Mac is running on the most recent updates of OS Lion.
The HDD worked before. It contains my former Time-Mashine Backups. I would like to use this drive again. It isn't very old yet.
It would be much appreciated if anyone could help.
Cheers,
Yves

OK, try restarting in Safe Mode and if that doesn't work try resetting the SMC and PRAM.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

What is going on the my battery life, after installing Mavericks, what a drain!!!

What is going on the my battery life, after installing Mavericks, what a drain!!!

You can try resetting the SMC and NVRAM.
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/ht3964
You can also try running the short and/or extended Apple hardware test by holding D button while booting up and then following the instructions.
http://support.apple.com/kb/ht1509
If that doesn't work (seems not extremely likely that it will) you can backup and try reinstalling a fresh OS.
If that still doesn't work maybe the battery is bad. If you don't feel like messing with all that just take it to Apple. They should have a test they can perform.

MP Navigator doesn't scan after instaling OSX. What should I do?

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