MP3 Downloader and Album i bought

I bought an album last night by the Nitty Gritty Dirt Band called Will The Circle Be Unbroken and it showed up in the downloader. Yet after starting the download last night it only downloaded 2 songs. There was no way to restart the downloads on the downloader, which made me have to go back to buy the album. to try and redownload the songs. Instead it did an update and now nothing shows up in the list at all as if i never bought it in the first place. I tried again by hitting the buy album to download the mp3s and still nothing showed up. There was nothing in my Media Manager as if i never bought the album in the first place. Beleive me if i get charged for the album 3 times im going to have a fit since the **bleep** thing does not work. And no i do not have a 64bit comp. it is 32 bit vista.

I have provided some information below that may help.
Step 1 – Uninstall the current VCast media manager.
Step 2 – Ensure all temporary internet / cookies cache are cleared. **Cookies are used to store information that helps personalize the Web browsing experience. Cookies may contain information including: website preferences, login settings, shopping cart contents and more.
Step 3 – Restart the computer
Step 4 – Ensure you PC meets the requirements for the Desktop VCast media manager.
·       Windows XP or Windows Vista*
·       Pentium® III 1.0 GHZ or higher
·       400 MB of available hard disk space
·       Color display with 800x 600 minimum resolution (1024x768 recommended)
·       512 MB of RAM for Windows XP and 2000, 1 GB
of RAM for Windows Vista
·       Microsoft Internet Explorer® 5.5 or higher with JavaScript®/Active Scripting enabled Quicktime 7 or later
·       Adobe Flash Player 8 or later
·       Windows Media Player 9 or later
·       Sound card (for audio playback)
·       Broadband Internet connection
·       Administrative rights to the computer on which V CAST Media Manager will be installed
* For the best results, updated features, and patches, install V CAST Media Manager updates and service packs from Microsoft Windows when available.
Step 5 – If you are using a device with this software, ensure that the device is compatible.
http://products.verizonwireless.com/index.aspx?id=fnd_mediaManager_specs
Step 6 – Try redownloading the VCast media manager
http://products.verizonwireless.com/index.aspx?id=fnd_mediaManager
Step 7 – Install the VCast media manager and try access your songs / albums again.

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