Mp3 player not respond

I took my mp3 player off the charger, and now it won't respond. It is stuck on the opening screen and it says it is playing a song but there is no sound coming out. I can't get it to scroll through the different screens, and the only way I can get it to turn off is if the battery goes dead, or if I push the reset button, and when either of these happen after it comes back on the same screen appears.

Can you run a disk cleanup from rescue mode?

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