MP3 Player (Zen Micro)won't recognize fully charged battery and won't recognize compu

Hi All,
Just wondering if anyone has any ideas for me. I can not download the new firmware until I can get the computer to stay connected to the MP3 Player long enough. The only way I can use the MP3 Player is if it is plugged into the wall. Any ideas of why the MP3 Player will not recognize the fully charged battery?
Thank you?
Kukmeri?

Is it possible that your battery might be worn out or defecti've? If a fully charged battery only lasts a very short period, there would either be a problem with the player cutting off at the incorrect voltage or the battery itself is not capable of holding much of a charge.

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