.mp4 and Quicktime

How tu use Quicktime ?
Ihave a real probleme, i can't use it really well, some video have no sound, some no image, every time ther is a problem.
For the moment, a friend send me a mp4 video and i can't read it !!!
I don't understand quicktime !!!
Please help me

And another, even worse, update:
we did several tests with just converting the H264/PCM multiplexed file to different format, MPEG2/MP2, MPEG2/AC3, MP4/AAC (both CS6 and CS5) and we just encoded the file with Procoder in H264/AAC (orange colored). And the result was, that ALL Adobe encoded files are not correctly synced to the original but the Procoder file is! Even with CS5 this was already not working.
I am shocked, that nobody really seems to have noticed that elemental error until now...
So the only working workflow at the moment is to export all files into Quicktime H264/PCM format and then user other encoders to create the final files needed, if they need to have compressed audio formats like MP2, ACC or AC3.

Similar Messages

Serious CS5+6 Audio out of sync on MP4 and Quicktime HD (AC3/AAC) export problem

Hello,
while exporting our video files and importing them into our projects to check the sync we noticed that if we export in MP4 1080p H264 format the audio is 1/2 video frame out of sync compared to the original. This happens with both original audio files attached to the original clip as well as other random audio files combined with the clip.
If we export the WAV file and import it again into the original timeline this is 100% in sync, but if we export that clip with the imported WAV file it's again out of sync.
please check the pic:
as you can see the "edit_1080p_1.mp4" files is the exported and re-imported clip, which is 100% synced to the video (from timecode 0:00:00:00) and the our of sync is about half a video frame.
This also seems to happen in CS5 as we just have tested on another old system.
Addon: It also happens with Quicktime HD Export.
If exported in AVI there is no out-of-sync, so this problem seems only to be on Dolby Digital and AAC encoded and multiplexed files.
As we found out if exporting clips with any CS5 or CS6 Version in mutiplexed AC3 format eveytime after re-importing those files back into Premiere the audio is about 1/2 videoframe delayed! So this means if you work with multiple temporary exported files, e.g. MP4 HD HQ formats your audio gets more and more out of sync.
But we also found out that if you simply convert WAV to AC3 there is also a slight delay on the AC3 file, although not noticeable on the first view, but if you switch to audio frames view it's about 1/10 frame.
I think this is a very serious error and needs to be fixed as soon as possible.
Nachricht geändert durch pinklemos

And another, even worse, update:
we did several tests with just converting the H264/PCM multiplexed file to different format, MPEG2/MP2, MPEG2/AC3, MP4/AAC (both CS6 and CS5) and we just encoded the file with Procoder in H264/AAC (orange colored). And the result was, that ALL Adobe encoded files are not correctly synced to the original but the Procoder file is! Even with CS5 this was already not working.
I am shocked, that nobody really seems to have noticed that elemental error until now...
So the only working workflow at the moment is to export all files into Quicktime H264/PCM format and then user other encoders to create the final files needed, if they need to have compressed audio formats like MP2, ACC or AC3.

Try to download mp4 and quicktime wants to run it instead, how do I stop this?

I have several sites where I download weekly and monthly videos, but after installing Quicktime, it wants to run them now instead when I click the download link. The only way I have found to prevent this is to disable the plugin, but that is a pain, because I installed it so I could go to a guitar training site that uses midi.
If I set it to "Save File" in Firefox>Tools>Options>Applications, it still does no good, the plugin has to be disabled, or Quicktime will play it instead of letting me download it.
I know I can right click and select "Save As", but I shouldn't have to do this, I want the Fox to work the way it is suppose to!
Besides, some sites do not allow "Right Clicking!"

Have you tried iTunes for Mac version 10.6.3.25? It won't work with an iPhone 5, but it supports older devices using iOS 6.0, on PowerPC and Leopard (10.5.8) systems.
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3

I am trying to play an mp4 in quicktime and the video and audio does not sync. Any tips?

I am trying to play an mp4 in quicktime and the video and audio does not sync. Any tips? This is not hack/ripped video but a legit home movie.

In this case, it looks like Quicktime wasn't very efficient in managing memory, leading to a slowdown in playback. If QT has a lag and VLC doesn't, that's more evidence.
I couldn't say why your friend's windows computer plays the media fine, while your Mac doesn't. The only thing I could suggest is to disable QT streaming video - which has been known to slow down performance.

IWeb and Quicktime Movie Upload 2013

Three or so years ago, I made a website using iWeb (the last version Apple produced; i.e. the current version), and I included some videos. The videos were from a digital (tape) video camera, edited with iMovie HD, and were old-format 640x480. I managed to work out how to set the movies to start quickly (before fully loading) using iMovie and QuickTime. I dropped the movie into a regular iWeb page, resized it, put the settings up with the iWeb inspector, and all was well. The movies played (and still play) on Safari and Firefox, on my Macs and on an Asus Windows machine I have. (They won't play on my iPad - if anyone can tell me why, I'd be grateful; I'll probably put the original DV through a more recent version of iMovie and QT, and upload again.)
I want to make another similar website. However, my camera is now a HD tape model, and I have made my peace with iMovie '11 and worked out how to use it. My machine is the latest Mac Mini, and so QT is the latest also. I run Mountain Lion.
I made a movie with iMovie '11, and exported a quality version. I opened it in QT and chose 'Export for Web' and selected the option which gives me three different sizes. After some struggles, I worked out how to put this into my uploaded iWeb (test) site (although I have to say that the instructions Apple's QT gives are not the clearest), and it works, even on my iPad.
My questions concern the code which QT says you should upload. The code in the <body>, I understand, and it's obviously necessary to play the movie.
But about the <head> tag QT says:
Please note, to properly validate as XHTML, the <style> tag and the first <script> tag should be placed within your page's <head> tag.
Here's the code QT says to paste into the <head>
<script src="scripts/prototype.js" language="JavaScript" type="text/javascript"></script>
<script src="scripts/qtp_poster.js" language="JavaScript" type="text/javascript"></script>
<link href="stylesheets/qtp_poster.css" rel="StyleSheet" type="text/css" />
However, the movie playback still seems to work without uploading the code for the <head> of the page. And there is NO <style> tag, and why only the FIRST <script> tag?
The <head> on the page iWeb produces for my test page already has a lot of code:
<head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
    <meta name="Generator" content="iWeb 3.0.4" />
    <meta name="iWeb-Build" content="local-build-20130116" />
    <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />
    <meta name="viewport" content="width=950" />
    <title>Ed's Video Test</title>
    <link rel="stylesheet" type="text/css" media="screen,print" href="Eds_Video_Test_files/Eds_Video_Test.css" />
    
    
    <style type="text/css">
/*<![CDATA[*/
    @import "Scripts/Widgets/HTMLRegion/Paste.css";
/*]]>*/
</style>
    <script type="text/javascript" src="Scripts/iWebSite.js"></script>
    <script type="text/javascript" src="Scripts/iWebImage.js"></script>
    <script type="text/javascript" src="Scripts/iWebMediaGrid.js"></script>
    <script type="text/javascript" src="Scripts/Widgets/SharedResources/WidgetCommon.js"></script>
    <script type="text/javascript" src="Scripts/Widgets/HTMLRegion/Paste.js"></script>
    <script type="text/javascript" src="Eds_Video_Test_files/Eds_Video_Test.js"></script>
</head>
Questions:
1. Should I put the QT code in the <head> tag anyway, even though it seems to work without it?
2. If I don't put it in, does that mean the choice between the three movies doesn't take place? I don't have a smartphone, but the playback on my 27" screen, my Asus netbook, and on my iPad all look fine without the head code.
3. If I do put it in, where exactly do I put it, and do I need to replace any of the code that is already there?
4. The original iWeb drag and drop method still seems to work fine with movies direct from iMovie (and plays even on my iPad), but obviously you can only put one version of the movie on a page. Is there still a good reason for using the multi-size version which involves manually uploading the movie and opening the page after uploading and inserting code for every movie? For example, I have a very fast internet connection. Maybe it's kind to those with a slower connection to put up the smaller movies also?
And, since I'm here, I have a couple of slightly related questions:
5. I designed my site (it's non-commercial, just a trip report, but with a lot of pages) to not need any scrolling even on quite a small desktop screen (you click on from page to page like a book, but you can also navigate around sections more easily this way; anyway that's how I like it). But on the iPad, held horizontally, the width is resized to take up the full width of the sceen, so you then need to scroll down. It's really annoying me. Is there some code I could put in to tell the iPad not to do this (there are plenty fewer vertical pixels on my website's pages than on the iPad screen)? (I don't care about phones, because the site is photo-based so looking at it on a phone is pointless in my opinion. And netbooks with only 768 vertical pixels are not particularly important to me either, but the iPad screen is plenty big enough for the site to work the way I want it to.)
6. And I want to include slideshows of photos without using the iWeb/iPhoto system (which brings up an external window in a different colour). I want the user to be able to see the thumbnails, to start and stop an on-page slideshow, and for me to be able to put captions (descriptions) with the slides. There seem to be a lot of options, and I still haven't finished looking at all the ones I got from the web. But does anyone have a good recommendation - paid or free?
Thanks for reading this long thread, and for any advice.

See the second method described on this page for how to add the code to an HTML Snippet...
http://www.iwebformusicians.com/Website-Movie-Video/Poster-Movie.html
The prefered method of playing movies on websites is to use an HTML5 player with flash fallback for older browsers. Using this method, you can get away with only one video file - an MP4.
In this section of iWeb for Musicians you can see examples of several different types of flash fallback players...
http://www.iwebformusicians.com/Website-Movie-Video/Poster-Movie.html
The latest version of flowplayer has all the features that I want in a player and allows several movies on a page by loading only the poster image. It has the added advantage of turning off one player when another is selected...
http://www.iwebformusicians.com/Website-Movie-Video/Flow-Player-5-2.html
iWeb uses a fixed width page so it is not possible to use it to create a page that will respond to different browser widths. You need to create a version of your site to suit each type of device or use a responsive design like this...
http://www.ezmacwebdesign.com/responsive-sidebar/
As far as slideshows are concerned there are just so many of them. See this section of iWeb for Musicians for examples...
http://www.iwebformusicians.com/Banner-Slideshow/Slideshow-Showcase.html
Some more examples using iWeb....
http://www.iwebformusicians.com/iweb-snippets/gallery.html
http://www.iwebformusicians.com/iweb-snippets/slider.html
An example of a dual slideshow with a separate window for the image and the caption...
http://www.iwebformusicians.com/iweb-snippets/map-tutorial.html
Finer swiping for mobile devices...
http://www.iwebformusicians.com/iweb-snippets/swipe.html
A modern slider that uses no javascript and makes use of the new(ish) CSS transitions...
http://www.iwebformusicians.com/iweb-snippets/flux.html
Shadowbox is a very versatile version of the Lightbox style...
http://ezmacwebdesign.com/Demo/shadowbox/shadowbox.html
... and can be used as a standalone or along with jQuery, Mootools etc...
http://ezmacwebdesign.com/Demo/shadowbox/shadowbox.html

Premiere Elements 12 - The project stopped accepting new mp4 and jpeg clips onto the timeline. There are several there but when adding new ones they appear to place properly then immediately disappear. Any fix?

Windows 8.1 elements 12 - I have a project underway that was operating fine as i built the video file, then stopped accepting new files, both mp4 and jpeg. It appears to accept them when dragged onto the timeline but then they immediately disappear. Any solutions?

boondocker
That is an unusual situation that you are presenting.
Have you updated from 12 to 12.1 via the project's Help Menu/Update? If not, please do so.
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12 on Windows 8.1 presumed 64 bit?
The usual drill
a. What is your project preset? What are the properties of your sources media? What is the brand/model/settings of the camera recording your mp4 and jpeg.
What are the pixel dimensions of these jpeg images and how many of them are there in the project (especially when the problems set in).
b. What is the size/duration of your Timeline content when the program no longer accepts new files?
c. Describe status of your computer resources. Also, where are the Scratch Disks directed and how much free hard drive space is at that location(s)?
Troubleshooting for Unexpected/Unexplained project problems...Deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which it exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us start from the above and then decide what next.
Thank you.
ATR

Issues with .MP4 and .MOV

I am doing an inventory of my photos and movies. Movies have been taken on a variety of cameras. I found an entire group that are not able to be viewed both .MOV amd .MP4s. Quicktime opens up, it will show a length of the video of up to over 5 minutes in certain cases. It plays through the entire clip, however the the image is entirely black and there is no sound. Has anyone ever seen this and is this something that could be fixed?
Thanks

QuickTime Control Panel / Advanced tab
Try the check box for "Safe Mode" or check and see if updated drivers are available for your graphics card.

I Can't Play .MP4 and .mkv Files Backed up in Time Machine

I backed up My Macbook to an external hard drive in my passport / Time Machine. I am attempting to play both .mp4 and mkv files in quicktime and vlc respectively. They worked when they were on my computer, but I they won't open now. I even tried to copy them to my computer and play them that way. When I click on info, it shows the file size, and it seems normal. I updated both Quicktime and vlc, and it still doesn't work. Please help.

You wrote in your first post:
I even tried to copy them to my computer and play them that way. When I click on info, it shows the file size, and it seems normal.
Then you wrote:
when it restored it, the file size was zero
Which of those statements is true?

I received .mov via email and iMessage and quicktime tells me it can't open and to click tell me more for help

I tried to open .mov from an email and imessage and quicktime says it cant open and to click tell me more but then it doesnt give any information. Ive never had a problem opening videos made from an iphone and emailed before. These arent long clips.

i downloaded Quicktime 7 on my imac but it still wont open?
MOV refers to the file container. (MOV is the generic Quicktime file container.) Unfortunately, there cam be many different problems here.
1) People with different system configurations can place audio and/or video data not compatible with your system into MOV files, send them to you, and they will not play if you do not have the proper codecs installed for the QT 7 player to play them. Therefore, it is normally recommended that you determine what audio and video compression formats were used to create the original file. If the files do not open in either the QT X or QT 7 players, then you can check the file's "Get Info" window to see the the Mac OS X Finder recognizes the compressed data format(s). If it doesen't, them you can try opening the file in an alternate media player like VLC (free download) to see if that play can open, play, and/or tell you the compression formats. Lastly, if an app like VLC can't help you, you can download a generic media information app like MediaInfo (also a free download) to examine the file.
2) Once you know the compression formats use in the file and the Mac OS X version, and QT player being used, it is usuall a simple matter to determine if the compression format is supposed to be compatible with the QT player used for your Mac OS X or IOS device. This will tetermine whether or not the file can be played natively or must be converted to a different compression format for playback
3) In a very small percentage of cases, it may turn out that the file sent to you is either correpted or violates a security update installed on your system that prevents plaback. In the case of a corrupted file, about the only thing you can do as request the file be resent to you and hope for better results. In the case of a security problem, the file may be playable and/or convertable by a third-party application that gets around Apple's security trapping that prevents playback.
4) In the future, if you have problems opening or playing a file, please be more specific as to the nature of the problem. Specify the specific modal message you are getting or describe whether the player quits without a message, crashes, or will not open under one user account but does open under another.
and how would you resolve this issue on your iphone but updating quicktime player?
Your original message did not indicate that you were trying to play the file on your iPhone. Since the QT 7 player better handles the playback of "legacy" compression formats—especially under Mavericks—many users are advised to install the QT 7 player to handle compression formats no longer playable by the new AVFoundation software embedded in Mavericks. In addition, the QT 7 player is supported by an older 32-bit structure embedded in the Mac OS X v10.6, 10.7, 10.8, and 10.9 operating systems which can still access third-party codecs if your system is configured for their use—another reason for keeping QT 7 installed on a computer system. Unfortunately, such options will not fix blayback problems on an IOS device where it is normally easier to convert unsupported compression formats to natively supported compression formats—primarily H.264 video with AAC audio in MOV, MP4, or M4V file containers.

Big Color Shift between exported H264 mp4 and Program Monitor

I get a big Color Shift between exported H264 mp4 on Vimeo/Youtube and Quicktime X and Program Monitor.
There are quite a few posts on Quicktime gamma issues, but there seem to be no solutions and the other editors I know don't seem to have this problem.
I know there will be a bit of a shift but this is MASSIVE. At the moment I add a whole extra adjustment layer to all my clips to get it approximately right, but ofcourse this does not solve the issue nor does it give proper results.
Please do not reply with the "You need a real reference monitor via SDI etc etc ..."
By my logic on the same screen the program monitor should resemble what is going to be the final result in a relevant player like Quicktime X which all normal apple consumers use to watch their films. I know VLC and Mpeg streamclip gives different results, but mostly when playing Quicktime/h264 files Quicktime will play it thus average users ( the people I'd like to downwload/buy my films )will watch it in Quicktime.
Furthermore, Quicktime X's gamma/color looks very similar to the image I get on Youtube or Vimeo - which is where all my current work is going. I'm not outputting to boradcast or DVD etc.
Strangely enough the MPEG 2 stuff I've done for DVD matches the Youtube output with the Program monitor.
What am I doing wrong?
I have a Dell 2711 wide Gamut Display which is calibrated with an SPyder 3 Elite using its full colour gamut ( close to 90% of Adobe RGB - thus bigger than sRGB or Rec709) Could Premiere be ignoring the calibration in the Program monitor and making the image values 16-235 and then Quicktime uses all values 0-255? If so, how can I fix this?
Any help will be much appreciated!

I know this has been a while so hopefully you found some help by now, but maybe this will help anyone stumbling across this.
What people seem to be missing in what you are asking is... this is the same file, on the same monitor, but with a different appearance in different software. It is not a question of whether the overall monitoring is GOOD, and it is not a matter of hardware settings (as that would most likely propogate across all software) it is that it is not CONSISTENT side by side on the very same monitor.
I had very similar issues that really seemed to get worse when we got new monitors, which is what lead me to chime in here. The monitors were also wide gamut displays.
The problem is likely this...
1. The difference being shown are the difference between software that properly color manages (i.e. Premier or After Effects) and software that does not (i.e. Quicktime or some web browsers)
2. The reason it is so severe is that the wide gamut monitors are able to show many more colors and thus the difference between the managed and unmanaged software is much more exagerrated than on regular gamut monitors.
I found this great link that helped calm my nerves and helped me get handle on much of what is going on.
http://www.artstorm.net/journal/2009/07/color-management-wide-gamut-dell-2408/
Now that is not to say that the 0-255/16-235 issue is not also involved here. It is definitely possible that a specific codec or compressor is part of the problem, but it sounds like it starts with the color management issue first.
I hope this helps.
Andy

Mavericks and Quicktime

I've just upgraded to Mavericks and find many, although not all, of my Quicktime videos will not play. I tried downloading Quicktime 7 and transfering Quicktime from an old G5 computer but neither worked. Can this be fixed ? If not can I remove Mavericks and go back to Mountain Lion.

Paul, this is what I've done to get everything working in Mavericks.
Start with QT 7.6.6. - http://support.apple.com/kb/DL923
Get Perian, and install it. - http://perian.org
then VLC, - http://videolan.org
DivX - http://divx.com - and the
Flip4Mac package from Telestream - http://www.telestream.net/flip4mac/
This is what I've put into my system and so far I've gotten every file to run just ducky, even my oldest videos.
In System/Library/QuickTime
     ApleIntermediateCodec.component (should already be there)
     AppleMPEG2Codec.component (optional if you paid for it)
     DivX Decoder.component
     Flip4Mac WMV Advanced.component
     Flip4Mac WMV Export.component
     Flip4Mac WMV Import.component
In your Home/Library/QuickTime/
     AC3MovieImport.component
     Perian.component
For AC3 sound that is in most .mkv files, you need the A52Codec.component, here: https://dl.dropboxusercontent.com/u/34821905/A52Codec.component.zip - unzip the file and put the component into the System/Library/Audio/Plug-ins/Components..
Go back to your Perian settings and in the Audio Output button, set it to 'Multi Channel Sound' - Ignore the message Perian puts up and select it.
By doing a 'Get Info' on your files and where it says 'Open With' and default them to the QuickTime 7 and set it so it is the default for all the files of whichever type you use, it should work perfectly. So far I've gotten ALL my old videos to play.
.avi, .mov (with the AC3 sound), .wmv, .flv, .mp4 and .m4v.
Regards,
Deb.
Edited to add, Paul if you're a bit adventurous go get the app caled Pacifist and use it to open your Snow Leopard installer. IIRC, all the codecs can be found in the Extra Installs Package - that is where QT 7 resides on the disk. Using Pacifist you can have it unpack the QuickTime package onto your desktop and then grab those codecs and manually put them into the system folders - although that QT 7 installer you get from Apple should have put everything where it belongs - you never know if something's been changed.

Some movies are not syncing into iTunes , while others are . I checked and they are all .mp4 , and is there any other way to sync movies to my ipad ?

I have tried to sync movies installed on my windows (Breaking Bad) to my iPad so i can watch the series on it , but when I try to insert the episode to iTunes nothing happens

Hey there ckhoury13,
It sounds like your video files may be incompatible with iTunes. Here is an article that will help you determine if your video files need to be converted before they can be moved into iTunes:
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/HT2729
What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

I can't adda video in my itunes library even the format is mp4 and mpeg i using windows7 what will i do?

i can't add a video in my itunes library even the format is mp4 and mpeg i using windows7 what will i do?pls..help me thanks.
Message was edited by: cancersnake

Repair your QuickTime.
Control Panel
Win7/Vista. programs n Feature
winXP Add n Remove Programs
Highlight QuickTime, click CHANGE then REPAIR.

M4v format and Quicktime pro 7 compatability

I have quicktime 7 pro on my Vista computer and everytime I try and play a downloaded m4v file it starts then hangs and causes all kinds of problems till I close it. Is m4v supposed to play on quicktime 7 pro. It was downloaded from a site that used to download in mp4 and they played with no problem now their latest downloads are m4v and Im having all kinds of problem? Please let me know if its supposed to work or something else may be causing the problem. Thank you.

The .m4v file extension is usually associated with the iTunes app and a double click should launch iTunes.
Try using the File / Open File... (Control-o) of QuickTime to view it.

ITunes and Quicktime don't play videos properly! HELP!

While playing mp4 video's, my iTunes and Quicktime won't play mp4 properly! They play the sound, but the picture is al green with wierd writings on it..
I tried:
- re-installing iTunes and Quicktime to both earlier versions
- installing all possible codec's
And when I want to put it on my iPod it crashes everything..
Anyone know whats wrong? Or does anyone have the same problem?

Hello,
You can find additional information and troubleshooting steps from the following article: http://support.apple.com/kb/HT2729
The symptom you mention is addressed in one of the FAQ's on the page.
Have you tried one of the free videos from the iTunes Store? You can find free video and music content on the iTunes Store. The "Free on iTunes" section is generally towards the bottom of the center column of the window.
Charles

.mp4 and Quicktime

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