Mp4 file wont transfer

I have an 80 gb ipod video, and want to transfer an mp4 file, but it wont let and i get an message saying that it cannot be played on the ipod but i have other mp4 files on there.
can anybody help?

Hey,
I have exactly the same issue.
I have ipod conversion software. Have converted the DVD to mp4 and tried to add the mp4 files to the itunes......no joy....why?
Is there a software issue? I have no idea so any help would be appreciated

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