MP4 files don't have audio tracks, Video track is blank.

I'm trying to make an AMV and so I imported some MP4 files for footage but, they don't have an audio track and the video track is blank. I'd greatly appreciate any help you can give.

Codec tutorial on Vimeo https://forums.adobe.com/thread/1567965
MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

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