MP4 files won't play in PSE 13 but will in PSE 8 on same PC

I just upgraded to PSE 13 on my Windows 8.1 PC, but none of my MP4 files with MP4V video will play in PSE 13. I get an error dialog saying that I don't have the "required codec installed". This is not the case because I still have PSE 8 installed on the same PC and it plays these videos fine. These files also play fine in both 32-bit and 64-bit Windows Media Player so what is wrong with PSE 13? This seems like a bug in PSE and I don't want to install Quicktime on my PC.

Are you sure you have Photoshop Elements 8 and not Photoshop Premier elements 8? I would have thought that MP4 files can be played in Premier elements (PE) rather than Photoshop elements (PSE). PSE is for photos and PE is for movies and videos.
Perhaps you could try installing the trial version of PE13 to see if anything changes. I am not into movies and all that so my answer is just a guess work.

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Are you sure you have Photoshop Elements 8 and not Photoshop Premier elements 8? I would have thought that MP4 files can be played in Premier elements (PE) rather than Photoshop elements (PSE). PSE is for photos and PE is for movies and videos.
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Hello everyone,
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Hi Watch this video,
If this is what you need, you can get it here [[zazaalaza's]].mulib - Google Drive

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Message was edited by: DookieX

I have windows 8.1 and firefox won't play youtube videos but IE will

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https://support.mozilla.org/kb/Safe+Mode
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