Mp4(H.264) dropping frames when importing

Hello there,
New to the forums. I am having a unusual problem with premiere pro version 4.0.0. I am trying to import and edit a few mp4 clips but when I import them the framerates are being cut in half. so the original video is 23.97fps and is ending up 11.32fps for whatever reason. another clip goes from 23.97 to 11.11,
I am Completely stumped. Tried making another sequence and importing it there. Same thing. Is their anyone out there with a possible answer to this problem. thank you so much in advance!.
Sean

All Adobe updates start here and select product http://www.adobe.com/downloads/updates/ install in number order, updates are not cumulative
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
- click the embedded picture in Harm's message to enlarge to reading size
- you need AT LEAST 2 drives for video editing, 3 is better
- some HD formats work better with (require) RAID
Read Hunt on Partitions http://forums.adobe.com/thread/650708?tstart=0
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
When you get to Encore...
For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Plus, Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
An Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

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Message was edited by: Barbara Daniels1

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Mp4(H.264) dropping frames when importing

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