MP4 in HTML5 -- playbar moves, but no video

Hi
I have Captivate 6.0.1.240 (64-bit) installed on a Win 7 system. I have inserted MP4 video in Captivate 6 using the Insert Video > Multi-Screen Synchronized Video > Progressive Download method and published as HTML5. When I play it on Safari 5.1.7 browser, the playbar moves, but I don't see the video on screen.
The output plays fine in the Google Chrome v24. However, I might have some users on Macbook using Safari. So, I need to ensure that it works.
As of now, I am testing it on my local system. Once things work fine here, I will be uploading to our LMS.
What am I missing here?
Sreekanth

Tubesock had a bug in their software which was allowing it to create invalid MPEG-4 files. The latest version of QuickTime will no longer play these invalid files, so if you just recently upgraded, that's your problem.
The fix is easy, though. The developers of iSquint have released a Debreaker application that you get for free with the download of the free iSqint (it's all free is what I'm saying Download that app and use the Debreaker to fix your files, and you should be set.
http://www.isquint.org/getit.php
Message was edited by: Kyn Drake

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