MP4 songs will no longer play in iTunes

For some reason, maybe updating itunes, my MP4s will sit at 0:00 on pause when they are played, or get selected by shuffle. I dont know why this is happening. Most of them are from one artist, because I downloaded their music when it was free online, but they are all in .mp4 format. They are not videos, but songs rather. They have worked for years and played smoothly up until now. Most of them are even rated so they play in "My Top Rated." The weird thing is that they WILL open and play in quicktime, AND on my Iphone. So what is the deal with them pausing at the beginning and refusing to play in itunes?

Got it figured out - Upon furthur inspection inside the music folder there was a hidden folder with some files in it for each song... dont know why or how they got there, but I delete the whole folder and transferred the music from another computer that was playing them smoothly, and WA-LA! So it must have been the files. Still don't know why it happened though

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Here is a crazy problem. My home movie will no longer play in iTunes.

I created a home movie using Final Cut Pro X. I shared it to ITunes. The video played ok. I then changed the name of the video under the "get info" tab in iTunes, and the thumbnail view of the video changed from the first frame of the movie to a picture of a film reel and the movie will no longer play. I tried changing the name back to the original, shutting down iTunes and the computer itself, copying the movie, all to no avail. I also tried accessing the movie from the finder, and it would not open using QuickTime or VLC. Any ideas?

The lack of a purchase date, although I am not quite sure why it happens, does not in itself prevent the track from being authorized and played. However, since the account name is correct and they have disappeared from your purchase history, something may have been corrupted.
Unless someone here has a better idea, you should take it up with iTunes Customer Service.

Strange Itunes Problem? (Songs Will No Longer Play)

Alot of my songs have just randomly stopped working lately. When I try to play certain songs nothing happens. They won't start playing (and there is no question mark next to the song asking me to locate the file). If I right click on the song and select "get more info" then on the "summary" tab the 4 song details on the right are gone, "Format", "Channels", "ID3 Tag", and "Encoded With." Also the song lyrics and album artwork are no longer modifiable.
I have noticed alot of songs becomming like this lately. I have over 6,000 songs in my library, so I don't feel like going through and finding every song that has been "corrupted" but I have discovered, 25-50+ songs so far, sometimes even full albums no longer work.
The wierd thing is that these songs will NOT play in iTunes or Quicktime, but they will play in Windows Media Player, Winamp, etc.
One thing I've noticed is that alot of the songs that have been "corrupted" were added to iTunes roughly around the same time, but have worked fine for 6+ months up untill recently. Im not sure if it matters or not, but all my music was NOT downloaded from the iTunes music store, or NOT ripped from CD's, but downloaded from limewire, bittorent, etc. Also I'm using the latest version of iTunes (6.0.4.2)
I've tried searching for an answer to this problem but failed to come up with an answer. Any help would be greatly appreciated.
I'll try and post some pictures later...
Windows XP

I have been experiencing (or became aware of this ) the same issue since 5/3. I spent a day on and off the phone with apple, itunes and today I finally contacted HP. Of course HP's advice was the same as all other computer sites (Dell, HP etc)....restore or reinstall OS!!!!!!!!!!!!
Apple blames it on Itunes, Itunes blames it on Apple, HP says to reformat my pc to "right out of the box" and I am totally numb at this point!
I know this has something to do with ITUNES latest version as that is when all my problems started. Doesnt do any good to remove and reinstall........
I have done the following:
removed and reinstalled both itunes and quick time standalone
verified that itunes was in my safe sites
turned off my windows firewall.....
restored my computer to April 8th......
I have lost 4 workdays trying to resolve this issue. I am at the point that Music match is looking really good!
I know this is frustrating......I am into my 4th drink!, but hang in there until about a million of us complain
Apple TS, I told them to go out to the itunes discussion board and get prepared!!
Doestn appear that enough of us are complaining....or we all have better things to do
Carol in Roy WA
HP m7350n Windows XP Pro

I am a new itunes user. I have exsisting songs on my computer prior to instaling itunes. When i installed Itunes it asked if i wanted it to search fro media and i had it import all my songs into itunes. These songs will no longer play in media player.

I am a new itunes user. I have exsisting songs on my computer prior to instaling itunes. When i installed Itunes it asked if i wanted it to search fro media and i had it import all my songs into itunes. These songs will not play in the itunes player but continue to play in the windows media player. They do seem to play in Itunes but there is no sound. Any ideas?

I am a new itunes user. I have exsisting songs on my computer prior to instaling itunes. When i installed Itunes it asked if i wanted it to search fro media and i had it import all my songs into itunes. These songs will not play in the itunes player but continue to play in the windows media player. They do seem to play in Itunes but there is no sound. Any ideas?

HT1373 One of my albums will no longer play in iTunes. How can I fix this?

It appears in iTunes, but the songs will not show up. I can listen to it via iTunes on a different computer.

Try:
*[[/questions/947513]]

All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Certain songs will no longer open in iTunes

Two night ago I tried playing some songs that have been in iTunes, working fine, for over 2 years, and they simply refused to play. No progress bar of any kind would pop up, iTunes essentially ignored my clicks to play the songs. I tried deleting the songs, and when I tried to reimport them, itunes would not add them to my library. The songs play fine in WMP and Quicktime, but will not open with iTunes. I did a clean reinstall of iTunes, and when I tried importing my entire library, I discovered this problem affected almost 500 songs! Why would these completely random and unrelated songs suddenly not be able to be opened in iTunes? (All songs are in unprotected MP3 format)

I did some more research and it appears as though this issue has affected a large group of people. I feel better knowing my problem is not unique, however I am still upset that I cannot access many of my songs. If this known issue has a fix and I just cannot find it, I would appreciate someone pointing me in the right direction!

HT204370 Existing movie will no longer play on iTunes

I have on my iMac a movie (protected MPEG-4 video file, purchased from the iTunes Store in 2008) which was a present to me. The email address (hence Apple ID) of its original buyer is no longer active, and its companion password is unknown.
When I try to play this movie, I get the message that my computer is not authorized to play this movie, asking me to authorize it. It provides the Apple ID at the time this movie was purchased (“xxxxxxx”@hotmail.com) and asks for a password. Attempts to authorize by entering a likely password has no success. Attempts by entering my own current Apple ID and password bring up the message “this computer is already authorized” along with a black window. Clicking on this window brings up the usual play/stop/volume control bar at its bottom, indicating 0:00 status of play, with the double bar option (for stopping the play) offered, but the movie is not playing. Clicking on the double right triangle has no effect. Clicking on the single right triangle brings up the next movie in my collection.
I was able to play this movie a couple of OS upgrades back, but no longer with my OS 10.9.1. How can I access my movie now?

You will need to authorise the account that it's linked to. Was the film gifted to you (in which case you should be able to get your password for the account reset : http://iforgot.apple.com), or did somebody else use their account to buy and download it ?

Videos will no longer play in iTunes on computer

I am running 32 bit Vista and iTunes 8.02 and quicktime 7.5.5. I just installed the digital version of Appoloosa and it either crashes iTunes or plays with a green screen. I tried my other digital copies I have watched before without a problem and they crash iTunes. I tried disabiling Direct 3D in Quicktime and even safe mode. The only thing I got was it playing in white. HELP!

Here is the log. Looks like its QT is crashing it. So, again, its either QT, or one of the Vista updates. I haven't tried to watch a movie on the computer in awhile so I have no idea what update in the past few months is causing the problem.
Log Name: Application
Source: Application Error
Date: 2/11/2009 4:08:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: OU812
Description:
Faulting application iTunes.exe, version 8.0.2.20, time stamp 0x4925c4fe, faulting module QuickTimeH264.qtx, version 7.55.90.70, time stamp 0x49011c68, exception code 0xc0000005, fault offset 0x00073570, process id 0x159c, application start time 0x01c98c8ac9ea815b.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-02-11T21:08:29.000Z" />
<EventRecordID>17730</EventRecordID>
<Channel>Application</Channel>
<Computer>OU812</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>8.0.2.20</Data>
<Data>4925c4fe</Data>
<Data>QuickTimeH264.qtx</Data>
<Data>7.55.90.70</Data>
<Data>49011c68</Data>
<Data>c0000005</Data>
<Data>00073570</Data>
<Data>159c</Data>
<Data>01c98c8ac9ea815b</Data>
</EventData>
</Event>

Help please: iTunes will no longer play downloaded songs

ITunes will no longer play songs that I've downloaded from the iTunes Music Store. It used to play them, but now it won't play them at all. It will play only songs in the library from my CDs. I only have these downloaded songs on one computer, the same as I've always had. I can see the files in the folder My Music/[artist]/[album]. I have QuickTime 6.5.2 and iTunes 4. I don't know of anything that's changed on my computer since the songs were working.
1) Is the problem that it's an old version of iTunes?
2) If I switch to a newer version, will I lose all my downloaded songs?
3) If the version of iTunes isn't the problem, any ideas about what could be wrong?
Please help! I've only had iTunes for a few months and have barely been able to use it. (I can't understand why it would become so outdated so quickly.) Thanks in advance!

Back up your purchased music before you upgrade, I've read at least 5 cases where purchased music has just gone.....missing.
That is not supposed to happen, didn't happen to me or thousnds of other iTunes users, but you don't want to be the 6th person, do you?
There are two things to try before you upgrade:
Barbara Hall, "Unknown Error (-208)" #1, 07:42pm Oct 19, 2005 CDT
http://docs.info.apple.com/article.html?artnum=302478

ITunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

iTunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

Music I have purchased from Itunes will no longer play on my laptop. When I click on a song to play it, it says the file cannot be found. Does anybody know what to do?

Purchased music from I-tunes will no longer play when I hit play. The message "music file cannot be located" pops up and then takes me to some other file system. Does anybody know what to do? I have already tried to make sure that my Itunes player is default and that is not the problem.
Help!

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

HT203288 I have updated software on itunes and my iphone4 and at least 100 of my songs in itunes will no longer play or sync on to my iphone. They all have an exclamation mark! to the left of the song title in the library. Please help!

I have updated software on itunes and my iphone4 and at least 100 of my songs in itunes will no longer play or sync on to my iphone. They all have an exclamation mark! to the left of the song title in the library. Please help!

Read the threads over on the right under the heading of More Like This
Allan

ITunes 7 will no longer play some MP3's

MP3's that have played before now no longer play in iTunes. I can play the MP3's in WMP. iTunes will no allow me to add them back to my library after removing them now. There isn't anything wrong with my songs. What should I do?

Hello,
Has anyone found a solution to this?
I have a similar (maybe the exact same) problem. I have only ever used iTunes, since version 2 I think, and am at version 7.5 now.
More and more of my songs are becoming unplayable. It would appear to be the problem described in this thread, except for the part about editing the tags which I never do.
One song of an album plays fine, the next is completely unplayable in iTunes, Quicktime, and VLC, and the Finder's Preview function does not work.
This is getting REALLY frustrating. Any solutions ?
Thanks

Many songs in my library will no longer play.

Many songs in my library will no longer play. I receive a message saying "song could not be used because the original file could not be found". It then offers me a selection of earlier libraries going back several years. None of these earlier libraries will play the songs. What has happened?

Hello jm64,
The following article can help get iTunes working correctly.
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Cheers,
Allen

MP4 songs will no longer play in iTunes

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