Mp4 video problem

Hi
I have problem with play mp4 video files. I convert it in Blackberry desktop manager, but It doesnt work. It notices me "unsoported format". I tried so many another video converters, but still the same problem.
Could anyone help me please???
Michal

HI and Welcome to the Forums!
When you say you convert in DTM, you mean that you launch Media Manager (from within DTM) and use that to copy and convert the file for optimal playback on your BB?  That is the proper method to do this as you describe. If you uncheck the conversion capability of MM, then it's no better than just copying as a USB drive.
You also could try a newer version of DTM/MM, just make sure that it remains compatible with whatever PIM you are using (if you are synchronizing via DTM with a PIM). 5.0.1 is the most recent version:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
KB05482 Media types supported on the BlackBerry smartphone
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Premiere Elements 8 & MP4 video problem

    A.T. Romano
    Attached is my MP4 video from my Sanyo Xacti. When I perform a "Get Media" in Premiere Elements 8 I only see red cells in the timeline, task panel and playback monitor were red. No video images would display, only sound. Any Ideas?
    Thanks APK

    APK
    SANY0002.MP4
    According the gspot utility
    Video Codec = MPEG-4 Video
    Frame Size: 1280 x 720
    Frame Rate: 29.97 frames per second
    Sar = .1778 (16:9)
    Par = 1:1
    Dar = 1.778 (16:9)
    Audio Codec = MPEG-4 AAC LC
    48000 Hz 128 kb/s tot, stereo (2/0)
    Premiere Elements 8 Import/Playback
    SANY002.MP4 original. Video and Audio imported, but video presented as a bright red matte, but audio was fine.
    SANY002.MP4 with file extension changed to .AVI. Video and Audio imported, but video presented as black video, but audio was fine.
    Conversion Workaround Solution
    Convert file to DV AVI widescreen (720 x 480 with 16:9 flag)
    MPEG Streamclip (free MPEG Streamclip + QuickTime Alternative 1.81 (with free MPEG2 Playback Component) and uninstall regular QuickTime OR free MPEG Streamclip, leave your regular QuickTime installed, and buy the required Apple MPEG2 Playback Component)
    http://www.squared5.com/
    http://www.apple.com/quicktime/mpeg2/
    MPEG Streamclip suggested settings:
    File Menu/Open, to bring in your video
    File Menu/Export to AVI
    Then in AVI/DivX Explorer dialog:
    Compressor: Apple DV/DVCPRO-NTSC
    Sound: Uncompressed
    Put a dot next to 720 x 480 (DV NTSC)
    Field Dominance: Lower Field First
    Up at top right, click on Options, set there for Aspect Ratio = 16:9.
    Only if necessary, put a check mark next to Deinterlace Video.
    Anything that I did not mention, leave as is.
    Finally, click on Make AVI and the job is done quickly and effectively.
    This gave great results with your video, and this DV AVI version worked well video and audio wise in Premiere Elements 8.
    Your could use the free Prism Video Converter, but the free version is limited to 4:3, and some export types are only available in the purchased version.
    http://forums.adobe.com/thread/415317?tstart=0
    Prism suggested settings:
    Output format = .avi
    Encoder Options = DV Encoder NTSC (Direct Show)
    Edit Option = check mark next to Resize Video; uncheck Constrain Proportions; set for 720 x 480.
    You could also get a .wmv version from this software. Look into that if you decide to use this converter instead of MPEG Streamclip which is my favorite.
    There are lots to explore with your original HD MPEG-4 and its problems with Premiere Elements 8. At one point I had this video on a jump drive. When I went to import the video into Premiere Elements 8 from this jump drive, the Media Downloader was triggered. In the intermediate part of this process, a thumbnail of the video being exported is shown in the Media Downloader Advanced dialog. Interestingly, the thumbnail in the Media Downloader showed the video clearly, but once it got into the Premiere Elements 8 media area—bright red matte looking image in Organizer thumbnail and in the Edit Mode Monitor once the video was dragged to the Timeline.
    ATR

  • Mp4 video problem - choppy

    Hi there, I was having problems with viewing MP4 videos (I am using the latest version of Quicktime). The videos were always pixelated and choppy...big time...
    Anyways, I've installed 3ivx (www.3ivx.com) for windows and the pixelation is gone.... but the video is still sort of choppy/skipping/lagging.....
    I'd apreciate any help with that.
    Thanks,
    popapple

    I have heard that the most recent update causes some jerky scrolling in Safari, but apparently it may have affected more than that.
    If the problem only started since the most recent software update, it is obviously a software issue. If the same problems occur for all users on the machine after a fresh restart then the only option is to step back to 10.4.6 which I don't really recommend.
    You can also try repairing permissions (disk utility is in applications/utilities) and downloading the combo 10.4.7 update and reapplying it.

  • Large MP4 videos problem on Nokia X6 16Gb

    I just bought an X6 to replace my N95. Previously I converted lots of my DVDs full movies to MP4 (using Handbrake) and they all ran great on my Nokia N95.
     Really useful when stuck in airports!
     So I was looking forward to the X6 with it's larger screen. I loaded some of my MP4s to it - but none play - the device simply refuses to play them. I checked the files aren't damaged - I can play them from the phone memory on my PC using the USB link.
    A typical full movie I've converted comes out at around 700Mb.
    What if anything am I doing wrong? I normally use the Handbrake presets which are suggested for the iPod.
    Is there an alternative video player I can install on my X6?

    Tried Smart Movie, and still will not play but reveals that some of the problems may be due to RealPlayer not supporting AVC1 codec (ie. Apple's version of MPEG for iPhone).
    So with iPhone dominance it looks like any podcasts specifically coded for the iPhone (and they are on the increase) means that the X6 at least misses out yet again.
    My trusty old 6303 plays fine however so why on earth did Nokia introduce a less compatible video player for the X6 which is a much higher spec phone?
    Nokia please help us loyal customers and sort out the compatibility issues. Please add the AVC1 codec in the next phone or Real player update. Please.
    Any moderator or Nokia employee looking at this can we have a comment?
    Many thanks
    Tried Smart Movie, and still will not play but reveals that some of the problems may be due to RealPlayer not supporting AVC1 codec (ie. Apple's version of MPEG for iPhone).
    So with iPhone dominance it looks like any podcasts specifically coded for the iPhone (and they are on the increase) means that the X6 at least misses out yet again.
    My trusty old 6303 plays fine however so why on earth did Nokia introduce a less compatible video player for the X6 which is a much higher spec phone?
    Nokia please help us loyal customers and sort out the compatibility issues. Please add the AVC1 codec in the next phone or Real player update. Please.
    Any moderator or Nokia employee looking at this can we have a comment?
    Many thanks

  • Importing MP4 video PROBLEM

    The probvlem is I can't the itunes says there is an error and must shut down and do I want to send a report....
    why can't I import a short video to my ipod video?

    File formats in video are deceptive. Not all mp4 are the same, neither are all movs or avis etc. Really they're containers for a wide variety of Codecs. So, it;s quite possible that the two different devices produce their mp4s with different Codecs.
    Try install Perian

  • Uploading mp4 video problem

    "One or more settings are unsupported. Open the file in QuickTime Player and export a new file." This is the error message I get when I try to bring a video into iBook author. I have tried different ones ranging from 2 minutes to 20 minutes with same problem.  I opened them in quicktime as suggested and tried to export to itunes. However, the option "IPad, I phone 4 and Apple TV is whited out and says "Not Available."
    Is there a fix anyone knows?
    Thanks,
    Tom

    Thanks for the article. It inspired me to look into iMove. If I open the file into iMovie and go to Share/Export Movie/Mobile -- it changes it into m4v and uploads into iBooks author.
    Thank you.

  • Problem synch mp4 videos with n95 and noki photos

    I have a problem with synchronising mp4 video's
    I have the following error:
    Nokia M Platform 1.5.128 (NLib 0.7.337)
    File is corrupt.
    errorcode: 51030
    Filename: C:\Users\Giovanni\AppData\Local\Temp\SyncMLTemp\19​032008071.mp4
    Item: MItem
    GUID: {020c253f-3fa8-50dd-00e1-267ef910fc77}
    SchemaType:
    MEnumProperty
    AntiClockwiseRotationSteps (http://www.nokia.com/nokiaphotos/ns/nokiaphotos): 0
    CreationDate (http://sw.nokia.com/MdE): 19-3-2008 16:28:52
    Favorite (http://www.nokia.com/nokiaphotos/ns/nokiaphotos): false
    ItemType (http://sw.nokia.com/MdE): video/3gpp
    LastModifiedDate (http://sw.nokia.com/MdE): 19-3-2008 15:29:06
    Timezone (http://www.nokia.com/nokiaphotos/ns/nokiaphotos): 0
    Title (http://sw.nokia.com/MdE): 19032008071
    URI (http://sw.nokia.com/MdE): C:\Users\Giovanni\AppData\Local\Temp\SyncMLTemp\19​032008071.mp4
    Title:NokiaPhotos Exception Handling
    Timestamp: 13-4-2008 9:58:04
    Message: HandlingInstanceID: ec522179-c14a-48ca-9579-abd6aee97a95
    An exception of type 'System.Runtime.InteropServices.COMException' occurred and was caught.
    04/13/2008 11:58:04
    Type : System.Runtime.InteropServices.COMException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message :
    File is corrupt.
    51030
    .\MItemPluginHandler.cpp
    168
    CMItemPluginHandler::ValidateAndSyncMetadata
    D:\Foto\NokiaLifeblogData\DataStore\Files\2008-02\​videos\02022008042.mp4

    Try installing the latest version of Nokia Photos. It has lots of bug fixes. You can get it from http://nokia.com/photos
    Message Edited by lifeblog_fan on 25-Jun-2008 01:11 PM

  • Hi, since i put some mp4 video or DVD files on my external hard drives final cut prox won't recognize my hard drives, i move all the video files and the problem still exist. somebody have the solution

    Hi, since i put some mp4 video or DVD files on my external hard drives final cut prox won't recognize my hard drives, i move all the video files and the problem still exist. somebody have the solution

    Did the back and forth between PC and Mac file systems screw up my files somehow?
    Yes. Unfortunately the move has almost certainly caused the loss of the resource data that would have been (invisibly) attached to those files.
    By adding a specific .mov extension after the fact you will have helped the Mac correctly identify the file type / asscoiations but also significantly you will have physically changed the filename eg from "clip" to "clip.mov". This means that when you come to reconnect the media in FCP , then FCP will be looking for files that no longer exist at the given path eg when specifically looking for our example clip called "clip" of course it won't find it.
    Try this as a test... first remove the ".mov" extension from one or more of the clips, select those clips and press Cmd-Opt-I to open an Info window for the selection. You'll see an "Open with:" popup and in that popup you should choose QuickTime Player (if its a Unix Executable then it will initially list Terminal as the appropriate app, you have to choose Other... then in the open dialog choose Enable > All Applications and then navigate to and select the Quicktime Player app as the appropriate app). After you've done that restart FCP and see if you can now reconnect to those clips.

  • MP4 Video playback problem - any idea how to make it work?

    Mp4 video files are working when opened from local filesystem but now working when opened from the web
    Here is example:
    var video:Video = new Video();
    addChild(video);
    var nc:NetConnection = new NetConnection();
    nc.connect(null);
    var customClient:Object = new Object();
    customClient.onMetaData = ns_onMetaData;
    var ns:NetStream = new NetStream(nc);
    ns.client = customClient;
    ns.play("http://www.voyda.eu/projects/not_working2.mp4"); // here is actual a file so you can test it
    ns.play(url);
    video.attachNetStream(ns);
    Using above code will result in not playing the video file. Interesting think is that the same video file is played well when opening from local filesystem. Just download the file, change ns.play param to "not_working2.mp4"
    ns.play("not_working2.mp4");
    and see if it's working.

    My first guess would be that you're running into a security/sandboxing issue.  Can you send me your Flash Builder project file?
    Thanks,
    Chris ([email protected])

  • Nokia 6270 MP4 Video - Big Problem

    Hello,
    I've bought a Nokia 6270 a few months ago, and i still cannot get MP4 video to play properly.
    I've figured out how to get MP4 videos to play, but no matter what bit rate i set it to, it lags behind the video.
    I've even tried 96 kbps and 15 frames a second.
    Has anyone gotten MP4 videos to play properly on the Nokia 6270? Without lag?
    Is it a firmware issue? I am running firmware 3.69 on Nokia 6270.
    Thanks.Message Edited by ddragonwarrior on 01-Sep-2006
    05:04 PM

    http://www.nokia.co.uk/nokia/0,1522,,00.html?orig=/softwareupdate
    try to update it there
    just select any phone on the list it will detect ur phone automaticly and update it if it can b updated
    hmm depends on wht software ur using really or camara settings and everything....
    but dont expect to much from it

  • I have a problem playing embedded .mp4 video files on safari? Any solutions to be able to watch these videos?

    There is an important training website which I've to watch the videos on them cannot play on safari because it says that it doesn't support mp4 videos? Any solutions? Because I really need to play and watch these videos via my ipad4.

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • Shared photostream mp4 video sharing problem

    Is anybody able to add an mp4 video to a shared photostream using the latest icloud control panel for the PC (3.0).  Apple says mp4 files are compatible but they are filtered out of the results when I browse to the folder with them.  The only ones I can add that I've found are .mov.

    OK, I figured it out.  There appears to be a bug with icloud control panel 3.0 that doesn't allow you to do step 4, bullet point 2 for mp4 videos; however, apple gives you an option to do step 4, bullet point one instead:
    On a Windows computer
    Select Photo Stream under Favorites in a folder window of File Explorer (Windows 8) or Windows Explorer (Windows 7).
    Double-click the shared stream you want to add photos or videos to.
    Click "Add photos or videos” in the toolbar.
    In the dialog that appears, do either of the following:
    Drag photos or videos to the dialog from another window.
    Click “Choose photos or videos.”
    Click Done.

  • How can I make iDVD with a H264(.mp4) video file???

    I've got two files which is in .mp4 format, I tried to edited it in iMOVIES but it came up with only audio no video. So then I tried to put that two .mp4 video directly into iDVD, but it also didn't work. There is no problem when I try to view .mp4 file in quicktime player.
    So if I have to changed the format to .avi , which software would be best?? I want to keep the quality of the original files but I have heard so many times that after changing the file format, the quality may not be the same as before.
    Please, masters, help............

    OK, here are the results of my experimenting:
    ffmpegX wasn't happy making the conversion and froze. I didn't try 'playing' with it to make it work. I guess I can't recommend this approached for you.
    I DID have success creating a DVD from your file using Roxio's Toast Titanium 7 (you must have version 7 to do this).
    It was a slow process - your 0:03:46 clip required abount an hour on my 1.33 G4 PowerBook. The process might have been slightly slowed because in addition from going from MPG-4 to MPG-2 (and converting the audio), it was also converting from PAL to NTSC (the source video is 25 fps).
    In my opinion, the results looked pretty poor when viewed on a TV. About what I'd expect starting with a small (662x384 pixel), highly compressed MPG-4 image file.
    Stick to viewing them on your computer with the VLC Media Player. You'll be a lot happier.

  • How to embed and play mp4 video in HTML AIR application?

    Adobe Air HTML / JS application compiled from SDK command line.  I am not using flash pro or flash builder to create the application.
    I was using dreamweaver but the dw air plugin seems to have stopped being developed so I switched to using the command line tools.
    I am creating desktop air application that has embedded mp3 audio and also I want to embed mp4 video.
    Using jQuery and the AIR js plugin I am able to play audio via buttons hooked up via jQuery and the AIR js plugin from the SDK.
    What I am doing is creating proofs for clients in AIR and sending link to the client to download the application.  I embed the media because I do not want to place them on a website where it could possibly be seen by non-clients and get picked up in the SE's.
    I am finding it hard to understand the AIR process for playing video.  I read that it is the same procedure as audio but it does not work.
    If it was hosted on youtube or somewhere embedding the web player would be simple, just copy paste some code and it works.  When actually embedding the video say mp4, f4v, mov, wmv or similar file formats I can't get AIR to play the video.  Audio, not a problem it works great.
    I would like to do the following with video.
    Embed the actual file in the AIR app.  I can do this, it gets embedded.
    Play, pause and stop the video - Can't get this to work
    Get the current stop point and be able to start the video by sending a start point - This is all working with audio I just want to do it with video.
    I have searched the forums, the search engines, youtube and read through the documentation on Air but the video does not work at all.
    I need code samples and direction on how to make an embedded video play inside of a desktop air application using the HTML / JS air model. I am using the command line tools to create the air package and test the air app.
    Please help if you have figured this out.
    Thank you.
    Not sure if this matters but I am using Windows 7 Pro 64bit as my development machine.

    In addition I also can not get html5 video to play in the adobe air app.  Would this issue be tied to the above?

  • Video problems.

    I'm a bit new to this, so I apologize in advance if these questions have already been addressed somewhere. If they have been then I couldn't seem to find them.
    Two problems with videos.
    Quicktime files that refuse to transfer to the iPod. They play fine in both Quicktime and iTunes, but right after updating/synching I get a message about them not being transfered. I was under the impression that Quicktime files would be the one format I wouldn't have trouble putting on the iPod. Is there something I'm supposed to be doing but haven't yet, or possibly something I'm doing wrong?
    The second is MP4 videos that play fine in both Quicktime and in iTunes, but once they're on the iPod they have this repeated hiss/white noise. It's intermittent, and only on the right channel, but it's fairly loud and quite annoying. It basically makes the videos useless.
    Any help you can give me (or even just some insight) would be greatly appreciated.
    60GB Video iPod   Windows XP  

    "I was under the impression that Quicktime files would be the one format I wouldn't have trouble putting on the iPod. Is there something I'm supposed to be doing but haven't yet, or possibly something I'm doing wrong?"
    You can't just load any Quicktime File into the IPOD. Quicktime is a format or container that can contain any variation of audio and video. The IPOD has a set hardware range where as the video file has to not be below or exceed the audio video specifications of the player. The IPOD can play the following file formats. Please note the specifications under each.
    IPod can play the following video formats:
    H.264 video
    File formats: .m4v, .mp4 and .mov
    Video: Up to 768 Kbps, 320 x 240 pixels, 30 frames per second, Baseline Profile up to Level 1.3
    Audio: AAC-LC up to 160 Kbps, 48 KHz, stereo audio
    MPEG-4 video
    File formats: .m4v, .mp4 and .mov
    Video: Up to 2.5 Mbps, 480 x 480 pixels, 30 frames per second, Simple Profile
    Audio: AAC-LC up to 160 Kbps, 48 KHz, stereo audio
    You're probally saying okay then how do I get my video content I have to load and play on the IPOD? Read this link:
    Frequently asked questions about viewing and syncing video with iTunes and iPod:
    http://docs.info.apple.com/article.html?artnum=302758
    Itunes (the latest version} can convert quicktime files.
    Post back if you need more help.

Maybe you are looking for