.mp4 Video Won't add on one computer does on others

I have run into a situation where certain video files.  This file is an MP4.  The file works fine on another computer running the 64bit version of itunes on Windows 7 and a third computer running iTunes on an iMac.
The computer with the issue is a Windows Home Server v1 machine which I use to serve up the movies to Apple TV.  This has happened with other files as well.  Just can't figure out why.  When you try to add it to iTunes nothing happens... it just doesn't add.
File name is very simple and since it works on other machines I know it is a supported file type....
Thought or guidance would be appreciated!

Renaming does not work for me. According to techisky, to successfully import MP4, MOV, M4V to iTunes, files must be encoded as 540 kbit/s (minimum) MPEG-4 video (H.264) with an approximately 128 kbit/s AAC audio track or encoded as 1.5 Mbit/s (minimum) MPEG-4 video (H.264) with a minimum 128 kbit/s AAC audio track. If your files do not meet the specs, they will fail to be imported to iTunes.
In order to successfully add Video MP4, MOV, M4V to iTunes, iTunes 11 as well as sync MP4 to iPod, iPhone, iPad, iPhone 5, iPod touch or iPad 3, we have better convert the MP4, MOV, M4V files to both iTunes and iOS supported MPEG-4 format.

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