Mp495 is printing document with double or shadow letter

My canon mp495 is printing my documents with a shadow/double letters I aligned it and cleaned the roller, bottom plates,& deep cleaned the nozzle and still have same result please help

Hello.
This particular issue would require the attention of our support group.  Please visit the following link below to contact our support group for additional assistance with this matter..
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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