Mp600 on switchon causes blue screen and pc shut down

When switching on my MP600 it has just started to give a blue screen on the PC and cause a PC close down. Question is .      "is this a virus , software fault or maintenance fault"

I'm running on a Dell 8500 w/ a 2 TB hard drive.
I've run DM Log Collector and have a zip file with the results, but I don't see how to attach it to my post.
OS Name
Microsoft Windows 7 Home Premium
Version
6.1.7601 Service Pack 1 Build 7601
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
LAURIE-PC
System Manufacturer
Dell Inc.
System Model
XPS 8500
System Type
x64-based PC
Processor
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date
Dell Inc. A12, 8/28/2013
SMBIOS Version
2.7
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume1
Locale
United States
Hardware Abstraction Layer
Version = "6.1.7601.17514"
User Name
Laurie-PC\Laurie
Time Zone
Mountain Daylight Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
12.0 GB
Available Physical Memory
8.69 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.2 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys

Similar Messages

  • How can I fix an IPAD that is showing just a blue screen and keeps shutting down

    blue screen on my IPAD causing it to shut down constantly

    Hey there woodbridge123,
    I recommend that you use the following information to help you troubleshoot this issue with your iPad:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht1808
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • IdeaPad U330 shows a blue screen and then shuts down while trying to Backup using onekey recovery

    I have a brand new Lenovo IdeaPad U330 2267-58U preloaded with Windows XP Professional. After I installed some application software I tried to use the Onekey Recovery (from the Start menu) to create a backup of my system partition (C drive) for the first time. For backup mode I chose "Full backup" and for Compression Type I chose "Quick compression" (I tried the no compression option and it didn't work either). I then clicked the "Next" button and left everything unchanged as the default setting (backup location set to the D: drive). As soon as I clicked the "next" button, and then the "start" button, the screen turns blue and the system reboots. The system then reboots with the blue disck-checking screen.
    Any fix to this problem??  I haven't been able to create any back up for my system or create a recovery disc so far.

    have you checked your disk(s) for error(s)?
    http://support.microsoft.com/kb/315265/en-us
    and one more thing, can you send the system or application events? ( related error )
    http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

  • Photoshop CC 2014 causes black screen and system shut down.

    Every time I start PS CC 2014 my machine dies within 2 minutes. I am not having issues with Lightroom or Bridge.
    I've spent hours on phone w/Dell tech support. They say my machine is fine and that the problem is with photoshop.
    Drivers and installs are all up to date. Any help would be appreciated.

    I'm running on a Dell 8500 w/ a 2 TB hard drive.
    I've run DM Log Collector and have a zip file with the results, but I don't see how to attach it to my post.
    OS Name
    Microsoft Windows 7 Home Premium
    Version
    6.1.7601 Service Pack 1 Build 7601
    Other OS Description
    Not Available
    OS Manufacturer
    Microsoft Corporation
    System Name
    LAURIE-PC
    System Manufacturer
    Dell Inc.
    System Model
    XPS 8500
    System Type
    x64-based PC
    Processor
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date
    Dell Inc. A12, 8/28/2013
    SMBIOS Version
    2.7
    Windows Directory
    C:\Windows
    System Directory
    C:\Windows\system32
    Boot Device
    \Device\HarddiskVolume1
    Locale
    United States
    Hardware Abstraction Layer
    Version = "6.1.7601.17514"
    User Name
    Laurie-PC\Laurie
    Time Zone
    Mountain Daylight Time
    Installed Physical Memory (RAM)
    12.0 GB
    Total Physical Memory
    12.0 GB
    Available Physical Memory
    8.69 GB
    Total Virtual Memory
    23.9 GB
    Available Virtual Memory
    20.2 GB
    Page File Space
    12.0 GB
    Page File
    C:\pagefile.sys

  • Dreaded Black Screen and automatic shut-down.  Why does this happen ?

    Why do I get a Black Screen and automatic shut-down ?  My iMac felt warm...and I never hear a fan go on..could overheating be why it shuts down?

    Hi Tish,
    A few things.
    If you bough this iMac used with no original install/hardware test discs, you can call Apple at 1-800-MYAPPLE ask for software sales and tell them you need a set of iMac replacement install/hardware test discs. You'll need to give the Apple rep your iMac's serial number.to get the appropriate discs. There will be around a $16 or $17 U.S. charge for discs.
    Since your iMac is still freezing, I now wonder if it is RAM and/or hard drive related.
    Your iMac maybe freezing because of serious lack of RAM.
    How full is your Mac's hard drive?
    You only have 1 GB of RAM installed.
    OS X 10.6 Snow Leopard really needs more RAM than this.
    Intel versions of OS X use more CPU, GPU, RAM and hard drive resources.
    OS X, running alone (without any other applications running) can use up between 2 and 4 GBs of RAM memory.
    Youf iMac model can 4 GBs of RAM, but only about 3.1 to 3.3 GBs of it will be recognized.
    Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
    Without being able to run the Apple hardware test we have no way of knowing the condition of your iMac's hard drive.
    The freezing could, also, be caused from a failing hard drive.
    If you do not have any backup of your data, this is the time to create one.
    Backup your important data to either DVD discs, flash drive/s or purchase an external hard drive to backup all,of your data to.
    You can make an exact clone of the data, on your internal hard drive, using a data cloning like CarbonCopyCloner or SuperDuper. OR purchase the external drive and use OS X Time Machine to automatically backup your entire internal drive.

  • PC Crashes (blue screen first, then shuts down) whien I plug in my iPod

    When I plug in my iPod to my PC it gives me a blue screen and reboots my PC. I have the latest firmware for my iPod. It worked the last time I used my iPod? My OS is Vista Business

    what numerical and text codes are you getting with the blue screen? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
    if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
    here's a reference on the sorts of things i'm asking about:
    Troubleshooting Windows Stop Messages

  • My Ipad is just over a year old.  I just got a blue screen, then it shut down.  I pushed the power and screen buttons together and it came back, but then went down again and now I can't get it to power up.  Any suggestions.

    Can anyone help with the blue screen I just got.  Tried to power back up like one Apple user suggested by holding the power and screen button together, came back briefly, then shut down.  Now nothing.  Any help?

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • Opening Word-- blue screen-- all applications shutting down?

    Hi everyone! Today I closed my laptop to put it in sleep mode, it was not connected to power.
    I came back an hour or so later, opened it up, and entered my password to log in. It started to log in and then I got a blue screen! In a few seconds it brought me back to my desktop, but all of the applications had shut down and Mail (which starts automatically) was opening and asking me for my passwords.
    I thought that was weird behavior so I got my external hard drive and attempted to back up my computer. I started Googling the problem and then Safari randomly quit. I tried to email a paper I'm working on to myself, and I got the blue screen again! I plugged my computer in, hoping that would help. However, I got the blue screen two or three times before I was able to get a current backup. Each time the blue screen popped up, all of the applications would be shut down by the time the desktop came back.
    EDIT: Ok, it definitely seems to be a problem with Microsoft Word. Every time I open it, the blue screen comes up! Such a pain. I'm going to Google it and try to work this out, but if anybody has any insights please let me know!
    SECOND EDIT: Sorry to be such a pain, but I thought I had figured it out and then it happened randomly again! If anyone has dealt with this before, please let me know!
    Message was edited by: mmmeredith
    Message was edited by: mmmeredith

    If the problem only occurs with MS Word then it's clearly a Word issue. Please repost at the MS Office forum located at:
    http://www.officeformac.com/productforums/
    Roger

  • Why does the loading circle come up in the blue screen when I shut down sometimes?

    Sometimes when I shut down I get the usual blue screen, then the loading circle appears and the macbook doesn't shut down. I have to hold down the power button to shut it off, which I know is not a good thing. Can someone help me please???

    Hi,
    Do you usually Close All Open Apps before Shutting Down...?
    Is there an External Hard Drive Connected...?
    Usually the "Circle" represents the Mac 'Finishing Business...' before Shutting Down...
    Hope this Helps,
    Cheers,

  • My ipad is not going past the logo screen and it shuts down when I have battery, then it says I need to charge it. I am charging it but it isn't charging. Then my ipad isn't charging (doesn't say not charging) I've tried everything!

    First, my ipad wasn't charging. Then it shuts down when I have 7% battery, now when I turn it on, it says to charge it. And when I do charge it, it doesn't work. Now, I did it once it worked. Now I can't get past the logo screen and when I do it shuts right off again. Please help!

    Hi InternetHogger,
    Welcome to the Apple Support Communities!
    I know that situations where you cannot boot your iPad and cannot charge your iPad can be very frustrating. In this situation, I would recommend using the attached article as a reference for troubleshooting. 
    iOS: Not responding or does not turn on - Apple Support
    Cheers,
    Joe 

  • BLue Screen shows on shutting down the system

    I have a Toshiba L505 S6959 with part no PSLl0u
    When ever I am shutting down the system IT bring blue screen . When I power on the system back it give a messages of the error. Please find the error as copied out pasted below. Any pls help me as I just got this Laptop less than a month ago brand new.
    'Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.0.6001.2.1.0.768.3
      Locale ID:    2057
    Additional information about the problem:
      BCCode:    1000007e
      BCP1:    FFFFFFFFC0000005
      BCP2:    FFFFFA600728B1F1
      BCP3:    FFFFFA601FADE968
      BCP4:    FFFFFA601FADE340
      OS Version:    6_0_6001
      Service Pack:    1_0
      Product:    768_1
    Files that help describe the problem:
      C:\Windows\Minidump\Mini111509-01.dmp
      C:\Users\Agboola\AppData\Local\Temp\WER-186686-0.s​ysdata.xml
      C:\Users\Agboola\AppData\Local\Temp\WER905C.tmp.ve​rsion.txt
    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid​=0x0409'
    PLease any1 help

    @ Terry find below  the evens at the time of shutdown.
    Log Name:      Application
    Source:        Microsoft-Windows-User Profiles Service
    Date:          17/11/2009 23:02:05
    Event ID:      1530
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          SYSTEM
    Computer:      Agboola-Office
    Description:
    Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. 
     DETAIL -
     10 user registry handles leaked from \Registry\User\S-1-5-21-1897411630-2370966577-1035​54390-1000:
    Process 2372 (\Device\HarddiskVolume2\Program Files (x86)\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\R​oot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\RAS AutoDial
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\C​A
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Policies\Microsoft\SystemCerti​ficates
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\S​martCardRoot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\t​rust
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
      <System>
        <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" EventSourceName="profsvc" />
        <EventID Qualifiers="32768">1530</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-11-17T22:02:05.000Z" />
        <EventRecordID>12042</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Agboola-Office</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData Name="EVENT_HIVE_LEAK">
        <Data Name="Detail">10 user registry handles leaked from \Registry\User\S-1-5-21-1897411630-2370966577-1035​54390-1000:
    Process 2372 (\Device\HarddiskVolume2\Program Files (x86)\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\R​oot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\RAS AutoDial
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\C​A
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Policies\Microsoft\SystemCerti​ficates
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\S​martCardRoot
    Process 1084 (\Device\HarddiskVolume2\Windows\System32\svchost.​exe) has opened key \REGISTRY\USER\S-1-5-21-1897411630-2370966577-1035​54390-1000\Software\Microsoft\SystemCertificates\t​rust
    </Data>
      </EventData>
    </Event>

  • Funny warning screen and auto shut down

    Every now and then I get a small screen on screen warning box (Top Right Corner), then my 20"Imac shuts down, don't know why as don't get enough time to read the message displayed only glimses, anyone know anything about this problem and how to sort it?

    You need a new one. Something probably got fried when the phone overheated.

  • Random black screens and occasional shut downs on iPad 3

    Hi everyone,
    I've had my iPad 3 since early August and I've noticed this problem since I got it.
    First problem:
    This happens EVERYDAY. I will be using my iPad and the screen will randomly go blank. There is still noise in the background and when I press the button at the top, it puts it into sleep mode, then I press the home screen and it's fine. This happens at random times throughout the day. Restoring it hasn't helped the problem.
    Settings-->General-->iPad Cover Lock/Unlock -turning this OFF hasn't helped the problem even though it seems like that would be the issue. Any explanation?
    Second problem:
    This has happened 3 times in the last month and two of those times were this week so it's bound to happen again. This happens when the battery is full so that is not the issue. Anyway, my iPad will randomly shut off and holding down the buttons won't turn it on, no matter what I press, it won't turn on or reboot or anything.
    After this happens, I begin to charge the battery, and after about 5 minutes of charging, I can hear that noise that apple products make when they charge, but the noise keep going on and on for a few minutes as if I'm taking the charger in and out of it.
    After those few minutes of annoying sounds stop, the ITUNES plug screen finally comes up on my iPad and I connect it to my computer and it restores my iPad.
    I presume this isn't normal,please help!
    Is there any way to fix this without going to the apple store? Can anyone relate? Am I missing something?
    Thank you in advance!

    If you've already restored the iPad, I don't see what else you could possibly do. Take it an Apple Store, let them evaluate it. Tell them what you are experiencing. If they can't figure it out, you should get a replacement.
    None of what you are experiencing is normal.

  • Black screen and random shut down

    When on battery power my ibook G4 will randomly do one of two things: the display will go almost completely black, or it randomly "shuts down" (although I can still hear the fan) and will not turn back on. For the frist problem closing the lid and putting it to sleep are sufficient to fix it. For the second I either have to hold down the power key in which case it acts like it shuts down, or I have to remove the battery. Both problems happen while on battery power and has happened while running a lot of programs and only a few. I brought it into a an Apple store a couple months ago and the genius reset PMU and reinstalled the operating system as well I think. It worked for a while but has now begun acting up again. Any ideas? Thanks.

    Ok so, unfortunately I have no answer (and this is my 3rd try posting this because my g4 kept shutting down) Anyway for about the last week my ibook g4 has been shutting down for no reason. Even w/a full charge. The only way I can get it to restart is to plug it in. I'm also getting a weird error message sometime when it restarts that says "your date/time is set to a date before 2001 so some applications may behave erratically" or something. However, the time and date are set to the current date and time. Also,sometimes when it restarts there is an outgoing e-mail that pops up saying this has not been sent. However it has been sent, according to the sent box and the recipients.
    yuk, I hate problems, I don't want problems.

  • MacPro's power light remains on after Screen and drives shut down... why?

    Hi,
    I have a three year old MacPro which has been lightly used. Yeasterday it did something I had never seen before. I had the machine shut down, the screen turned off as usual, the drives could be heard turning off.. all was quiet... but tyhe front power light remained off... until I pressed the power button again.
    Has anyone else had this happen?

    I just had this happen twice to me. Did you solve the problem? If so, what did you do?

Maybe you are looking for

  • Free Items with other costs !!

    Hi Can any one give me an idea to deal with the scenario of free PO if we have to pay octroi / freight / insurance etc Thank You

  • Rendering in cs4 pro

    I've never rendered in adobe before. I am going to play the video on a large projector, and want the best quality that will hold up on a Windows 7 laptop. I want to render at least 3 or 4 because if one doesn't work,then I'll have a back up, so pleas

  • Attachment in a mailto-URL

    How can I include an attachment-file (for example a txt-file) in a mailto-URL?

  • Want to hide command bottun using javascript

    Hi, I want to hide command bottun using javascript when form load <%@ page language="java" contentType="text/html; charset=ISO-8859-1" pageEncoding="ISO-8859-1"%> <%@ taglib uri="http://java.sun.com/jsf/html" prefix="h" %> <%@ taglib uri="http://java

  • Installing MAC Photoshop CS3 Extended

    I just purchased, for my older MAC runnning 10.5.8, Photoshop CS3 Extended. I received 1 DVD disk, but during the installation, the progress bar indicated I was installing 1 of 3 disks, and of course about a third of the way through I was prompted to