MPB Powers OFF when I connect the power cord

Just got a new MBP this weekend. When I connect the power cord after the battery gets low, the computer instantly shuts off. No warning, just shuts off. The battery can be at any charge level, and this will happen. Pull the power cord off, no problem. Put it back on, the computer is off. I have to restart, unsaved changes lost. This is my second MBP, and the first one never did this. I am about to drag it in to the Genius bar, but has this happened to anyone else? Sounds like a bad hardware issue to me. Could it be a settings issue? I've only been using it for about three days. Thanks in advance.

Welcome to Apple Discussions!
You might try resetting the SMC and see if this helps.
http://docs.info.apple.com/article.html?artnum=303319
Good luck!

Similar Messages

  • My laptop turns off when i remove the power cord

    I have a Pavilion dv7-6c27cl running windows 7 (64 bit). Everytime I remove my laptop from the power cord, it shuts down immdiently. The battery says that it is at 77% and charging. I don't know what wrong at all. The light on the side is orange. Ideas on what's wrong and how to fix it?

    It has to be a battery problem....I am getting that it just sits at 77% and never goes higher or lower? If you are still in warranty, the battery is covered (up to 1 year, I think), and if not you need to buy yourself a new battery. If by some chance you could try another known good battery that would be helpful but that seems unlikely. 

  • My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?

    My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?

    Take it back to the Apple Store for repair since it's still in warranty.

  • HT4061 My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (iTunes icon).I don't know my serial # and I do not have acces to my laptop

    My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (power cord symbol with an arrow iTunes icon).I don't know my serial # and I do not have acces to my laptop.

    The serial number has nothing to do with this.
    YOur phone is in recovery mode.
    You will need access to a computer with itunes on it to restore your phone.
    http://support.apple.com/kb/HT1808

  • T530 loses sound when you pull the power cord out

    When I pull the power cord out from my t530, I lose sound, until I reboot.  I have run updater thingy to get all latest drivers, that seems to what have caused this problem in the first place.  I was trying to get HDMI sound to work out of the mini display port which was a hit or miss challenge depending on the order of pluggin things in, but now this is the bigger chanllenge.

    if I do a "test" on the device it says it is being used by another application. If I enable/disable the device it doesn't fix it.
    I am not on a docking station, no accessories but a USB logitech wireless mouse.

  • Macbook powers on by itself when i connect the power cable

    Hi,
    Since Leopard, my Macbook has decided to no longer rely on the stupid user pushing the power button. It simply switches itself on every time i connect the power cable
    You know: I often come home in the evenings with a drained battery, connect the cable and charge the battery overnight. I don't want to switch the baby on. But my Macbook thinks otherwise.
    First i thought it maybe have somthing to do with the hardware-energy settings (power on after power loss), but the option is disabled.
    So what? Has the Macbook become more intelligent or am I just to stupid to find the right option? (Care what you say..!)
    Cheers,
    Fox

    Hello World!
    No one here who can help me?
    I simply want to use the Power Button for what it is for. I don't want my Macbook to switch itself on everytime i plug in the power cable.
    This behaviour is only since 10.5 install (I did archive&install)
    Fox

  • Powerbook turns off when I unplugged the Power Adapter

    I month or so ago I noticed that when I unplug my power adapter it turns off instead of running off the battery. I've tried resetting the PMU but I didn't work. Does anyone have any advice or does anyone know what could be the problem.

    I am experiencing a similar problem to Blaise. I have owned my 15-inch Dual-Layer SuperDrive for a total of 4 days. Last night I went to move my computer from the living room (where it was plugged into the wall for approx. 5hrs) to my bedroom. So I simply pulled out the power cable and the screen went blank. At first I thought it went to sleep (which was weird even if that was true), but then I tried to wake it up. Nothing worked. So I moved it into the bedroom, plugged it in, then I basically had to power it up as if it was off. Although, since it is the new PowerBook it was still able to write the contents of RAM to the hard drive (which is a really cool new feature). So the dimmed screen had the progress bar on the bottom as the previous settings were loaded.
    Anyway, my long story aside. The battery level monitor in the menu bar, now says 0%, when I unplugged it, it said 99%. The green indicators on the battery itself all light up as if it is fully charged. I also looked in system profiler, where it says the capacity is 0mAh and the total charge is 0mAh. Then I ran apple hardware test, where it told me that no battery was present but it was still able to say it experienced "10 cycles".
    I have tried to reset the PMU and the PRAM, no help. I've restarted to see if it would luckily rerecognize it. But nothing has worked.
    I will be venturing to the Apple Store this afternoon. I hope it is an easy fix, i.e. just a new battery. Basically the current condition of my computer, is that I need to be plugged in to use it at all.
    It must be reiterated that this is a brand new machine. And the battery capacity just hours before this incident was 3639mAh (I've been checking it periodically since I got the machine to see how the battery was doing on the first couple of cycles). And it had only experienced 10 charge-drain cycles.
    If anyone has any ideas to fix this, I would greatly appreciate the help.

  • Powers off when i close the lid

    Hey all,
    I am having what seems to be a problem with many others with HP laptops.
    Recently after an HP update, my laptop shuts down when i close the lid.
    It seems as though, something in the update has corrupted something.
    Im not sure if HP needs to put out an update to correct this issue, or if I need to fix the BIOs somehow, or what.
    If anyone is familiar with this issue, and can assist me in fixing it, it would be greatly appreciated.
    Please keep in mind before replying that....
    1. this was not happening before and is happening now
    2. I have gone into the power settings and confirmed that it has been switched to "do nothing" when the lid closes
    3. only started happening after HP did an update
    Thanks in advance

    Hi @mike16mak ,
    Welcome to the HP Forums!
    It is a dynamite place to find answers and ideas!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I see that after doing an HP update your notebook shuts down when you close the lid.  You have checked the power settings and they are set at do nothing.
    I would try this step first.
    Go to the command prompt and run as administrator.
    Type powercfg -restoredefaultschemes and press enter.
    You can run the HP Support Assistant to aid with HP updates.
    You could consider doing a restore back to before the HP update?
    Have you ran the built in  Windows troubleshooter?
    If you would like further assistance, please provide your exact model of HP notebook and your Operating System.
    How Do I Find My Model Number or Product Number?
    You may also consider contacting HP support for assistance. They can remotely access your system to help overcome difficulties.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone
    Best of Luck and have a fantastic weekend.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • HT3964 My Macbook air charges intermittently. At times when I connect the power adapter it shows that power is coming in but  says "not charging" and the led light on the power adapter does not light. At other times it charges normally. Any ideas?

    Hey guys,
    I am having problems with charging my mac Air.  Sometimes it charges perfectly but then at times much as it shows that it's getting the power from the charger, it says "not charging" and the led light on the charger does not light up. Any help?
    Rgds,
    Kido-Vj

    That can happen when you are Taxing the system. No Apple supplied AC adapter supplies enough power to both power the system and charge the battery at the same time when the system is under Heavy Load, when you are Taxing the system heavily. At those times it will draw power from both the AC adapter and the battery at the same time. So if it is drawing power from both it can't charge the battery while it is drawing power from it.

  • HT1359 it says you must connect the power cord so the battery will never work on its own?

    "after Battery Update has been installed, each battery you insert into your MacBook or MacBook Pro will be updated automatically. Your computer's power cord must be connected and plugged into a working power source."
    you can never again use the laptop unless the cord is plugged?

    daurisn wrote:
    you can never again use the laptop unless the cord is plugged?
    you are misunderstanding..of course you can use the laptop unplugged from a power source.

  • How do I connect the power cord for my 6800 Ultra card?

    I am a little confused on how to connect the two Y cables that came with my ULTRA card can anyone help?

    they are there if you dont have a lot of extra dongles for your vcard. You should ony use the splitters if you really need the extra connectors, otherwise go straight to the vcard from the PSU

  • TS3992 Hi,.. I've connected the power-cord to the electrical outlet, have wireless internet access, and tried to lock the screen, yet when I tap on the 'Ok' button, the msg will NOT clear, thus NOT allowing the back-up to star.. The screen seems Locked or

    The icloud back-up message on my ipad will not go away after touching the screen "OK" button.  Tried shutting-off  ipad by depressing and holding the black button on left side of device and the "Lock screen" msg pops up, but the whole screen seems FROZEN.!!!..   Neither buttons work.!!..
    What am I missing.??  I need to get icloud back-up running.!!..  PLEASE Help.!!!...

    Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.

  • When i connect the power adapter of my MacBook pro 13... my laptop automatically switches on ...how to fix it..tnx

    plzzz help me... i think my battery is also gone..its been only 193 cycle count out of 1000....now count no is also not showing..plzz help me..

    For power related issues such as yours, the first step should be to reset the System Management Controller.
    Best of luck.

  • Kernel At 600% when plugged Into the power cord.

    Everytime my computer is at 0-9% and I plug it in to charge, my computer lags and today I contacted apple support and they told me to check my cpu usage, to my surprise the kernel was at 600% and when I unplugged my computer it went down to 2%. Why is this happening? I have ressted the SMC and PRAM, and it's still the safe. I went into safe mode but it didn't help. What can I do to fix this. I'd also like to add that somethimes my fans get really loud but the SMC reset didn't fix it.
    As of right now my temperature is 144 degrees and my fans are loud. (Is this normal?)

    Make a Genius appointment they will diagnose it for FREE. If you have Apple Care any charges would be covered.
    http://www.apple.com/retail/geniusbar/
    Your subject indicates you have Snow Leopard but your info bar indicates a 2013 Mac. You posted in the Mavericks forum. Please clarify.

  • Turn off after unplug the power cord

    Hi,
    I have a MacBook Pro form 6-8 months and everything works great but from 2-3 days ago now everytime when i disconnect the power cord from the computer the system turn off.
    I think the battery is good because i can use the computer only with battery (like im doing right now) and if i press the battery indicator button all green lights turn on and i can use the computer for 1-2 hours using battery only but for some reason if i connect the power cable again and disconnect later the computer is turned off.
    I install all updates by apple.
    not exist any kind of clear cmos, master reset or something like this

    this is the information from battery, say:
    Health Information:
      Cycle Count: 199
      Condition: Normal
    Battery Information:
      Model Information:
      Serial Number:          D86106118KKDGDMA9
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          406
      Hardware Revision:          2
      Cell Revision:          157
      Charge Information:
      Charge Remaining (mAh):          1053
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          6128
      Health Information:
      Cycle Count:          199
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          -2710
      Voltage (mV):          10784

Maybe you are looking for

  • Why it is not possible to install apps on an SD card on a Win 8.1 tablet?

    Why it is not possible to install apps on an SD card on a Win 8.1 tablet? If it is possible to install apps on SD card in Windows phone 8.1, why is it not possible on Windows 8.1? What sort of design philosophy you follow that gives better features o

  • My itunes wont load or open!

    I think I have tried absolutely everything and my Itunes still wont load. Every time I click on itunes it does the blue circle load for about 5 seconds then leaves but never pops up. I have uninstalled every apple product then downloaded them again.

  • PRE9 and support for 1080P video

    Does PRE9 recognize 1080P for import and export to YouTube and disc burn?  Thanks, L.

  • 11.1.1.5 - Unable to copy XML to the clipboard

    Could someone do a quick check in 11.1.1.5 and see if you're experiencing this? Click the Catalog link on the common header. Click the More icon for any analysis or KPI. Click Copy. The XML should be on the clipboard, right? Now try to paste into a t

  • Output On change

    Hiya Firstly - I want to know if i can activate an output on Change and not on Create. Secondly - I want the output to be created at a specific time of the date and it should have the data updated till then. For example i create an order before 5'ocl