Mpeg-2 file not reading the captioning

I have an Mpeg-2 file that has captioning embedded in it and when I play it with VLC player I can see the captioning but when I bring it into Premiere it doesn't recognize that there is any captioning on the file. I'm using Telestream's Vantage software to embed the captioning and I read on Adobe's forum: http://helpx.adobe.com/premiere-pro/using/whats-new-7-1.html that it now has support for Mpeg-2. So what am I missing?
(From Adobe's Website)
Enhanced support for embedded captions in QuickTime Movies
Earlier, support for reading embedded captions in QuickTime movies was limited based on the video codec. For example, MPEG-2 and H.264 video codecs were not supported. Now, Premiere Pro reads captions in QuickTime movies regardless of the video codec used.
Any help would be appreciated.
Thanks,
Jonathan

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Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 001BAD14XXXXEA78
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iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 230M
**** External Plug-ins Information ****
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The drive H: Vodafone USB SCSI CD-ROM Rev USB is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {97524DB0-B9DC-41DB-8AFA-0CE6938F7C95}
Description:    PC
IP Address:    (HAS BEEN REMOVED FOR PERSONAL REASONS)
Subnet Mask:    255.255.255.255
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DHCP Enabled:    No
DHCP Server:
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Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:    10.143.147.147
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Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:
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DNS Servers:
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Online:        Yes
Using Modem:    Yes
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TLS 1.0 Support:    Enabled
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Connection attempt to browsing iTunes Store was successful.
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LowerFilters: Afc (1.0.0.2),
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< Edited By Host >

Hi AM_Kidd.
Thanks for your reply.
I have done a complete uninstall and re install of iTunes and all related apple programs from my laptop through control panel, add remove programs and also by going through program files and deleting all tracers of any left over folders remove programs may have missed.
My apologies for forgetting to add this in my original post.
Thanks again

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Mpeg-2 file not reading the captioning

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