Mpeg-2 (.mpeg) plays in VLC but nothing else?!

Got a bunch of .mpeg movies that will play only in the VLC player. They won't play in MPEG Streamclip (screen is white); Quicktime (screen is black); FCP timeline (just vague blocks of solid colors, no real image).
I bought and installed the Quicktime MPEG-2 component. No difference.
What I can't understand is why the files will play in the VLC Player and nothing else. Never come across this before. Any suggestions?
Ben

I know Tom,
The guy sounds like an idiot (s'cuse my French). I was hoping I could find a solution without having to deal with him personally. Doesn't look like it. My poor friend is out a modest $1,500 unless I can cajole, charm, or threaten the transfer house to redo the job. Though they made such a mess of it the first time, I'm worried I'll have to stand over them the second time, with a large sledge hammer. And this involves at least a day of my time, plus long drives and ferry rides...
But there is a beautiful blanket of new snow covering the evergreen mountains out my cutting room window. And the porpoises leaping in the bay below. So no complaints.
Thanks for your help T.,
B.

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