MPEG-4 And Windows

Hello, I've got MPEG-4 videos on my website and I'm getting a lot of feedback from my windows friends saying that they aren't able to see the videos... I instruct them to download the latest Quicktime player but they still aren't able to view the videos... am I missing something here?
Thanks!

If the files were created using the new H.264 video codec your viewers must download and install QuickTime 7.
Other issues can also cause problems for Windows users. Internet Explorer requires the use of the "object" tag to call the ActiveX components in Windows.
Post a link to the page and we can see the movie and the code and give you a better answer.

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