Mpeg 4 clip onto touch please help

i have MPEG-4 Movie that i want to put on my touch but ive tried everything and it wont go into itunes can someone help please

Did you convert the movie/video yourself?
In order for MP4 movie files to work with any iPod, they must be converted by a convert which has Apple standards in conversion.
Some encoders do not add Apple/iTunes certification within the MP4 movie. A movie without certification won't import into iTunes. iTunes only recognises Certificated MP4 files. Think of it as a certain encryption method, without the right encryption, you can't add it to iTunes.
Hope this helps
R-Fly

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