Mpeg - 4 videos won't play on ipod classic

I have several movies I've created in mpeg-4 and they won't copy to my iPod classic because it says the format isn't supported. Guess I don't understand since they are supposed to play on an iPod classic.

try to make sure that the bitrate and resolution is suitable for playing on iPod.
the general limits which the iPod carry.
H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per sec., Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats;
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per sec., Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats;
Try to lower the bitrate and resolution, maybe this will help.
if this still doesn't work, try another video to iPod video converter instead.
Windows XP

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Purchased songs and videos won't play on iPod

new 5th gen iPod shows songs and videos purchased from itunes onto computer and synched into ipod library, but won't play them. songs loaded from cd play fine on ipod.

Usually when this happes, the software on the ipod os not up to date.
whe nyou connect the ipod to the computer and the ipod shows in itunes under devices, click the update or restore button to the right in the summary screen so itunes can check online to see if there is an updated version of the ipod software online.
If you update first and that does not work, try the restore.
http://www.apple.com/support/ipod/five_rs/

Videos won't play on iPod touch though they show they have been synced.

Transferred 3 digital copy movies through iTunes to iPod Touch 4th Gen. Now in Videos App movies are "gray" and won't play.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Videos won't play on iPod touch?

So, I have two iPod touch, 4th gen and 5th gen, I recently downloaded some videos outside of iTunes, they will sync onto my 5th gen iPod and play just fine, but when I try to sync them onto my 4th gen iPod it say's "I't cannot be played on this iPod". Why? It's an MPEG-4 file and I have plenty of space on my iPod. I've tried resetting it. Everything, why is this? And does anyone know how I can play them on my iPod touch 4th generation?

Maybe here:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
However, I looked a the specs for the 4G and 5G and they both say they play the same video formats.
All I can suggest is the stand at fixes
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Windows Vista User upgraded to iTunes 7.7 and now MPEG-4 videos won't play

I'm a windows vista user, and I just updated to iTunes 7.7 with Quicktime.
Prior to the update all my videos & related codecs files worked just fine(e.g., MPEG-4 and H.264 codecs).
However, since the Quicktime & iTunes 7.7 update, now only videos coded as H.264 will play correctly and MPEG-4 video files only have sound but no video picture.
Any suggested on how to fix this issue is greatly appreciated.
Windows Vista

This issue has since been resolved

"A Study in Pink" won't play on iPod Classic

I recently downloaded the Sherlock episode "A Study in Pink" from the iTunes store. However, when I tried to sync it to my classic, it said that the episode wouldn't play on the iPod. Does anyone know why and is this fixable? All other episodes I've downloaded play fine.

Sounds like you are trying to sync the HD version of the TV Episode. You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the Nano. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

Songs and Videos won't play on ipod

Hi! I just got a new ipod and transfered some songs and a video to my ipod. They show up on the ipod but when I click to play they do not do anything. I have tried reseting and it does not help. Please help me if you have had this problem or know how to fix it! Thanks!

Welcome to Apple Discussions!
Do they work in iTunes? Have you played them there?
Also, try this...
Restoring Your iPod
Merry Christmas
btabz

Some videos don't play on iPod

Hello Folks
I've sorted out the pictures problem wit my classic.
But now the Videos, When i first loaded a bath of videos (Encoded with any video converter as .mp4) to my Classic 2009, they played fine on the ipod and itunes, yesterday tried to load another videos (encoded with E.M.C Total Video Converter) as mp4 extension.
All the videos play well on itunes. but those i tried to load yesterday yes they trasferred to ipod, I got no message like "cannot transfer to ipod", they transferred well.
When i clicked videos> and selected one of them, they played briefly for about 5 s. and then the menu returned back....
I tried resetting, restoring and no avail... so here's the info i gathered with MediaInfo
Video THAT PLAYS WELL on IPOD and ITUNES
General
Complete name                            : D:\Gerardo\Videos\pgb\Young boyz\Don't Go.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 76.5 MiB
Duration                                 : 17mn 18s
Overall bit rate mode                    : Variable
Overall bit rate                         : 617 Kbps
Encoded date                             : UTC 2011-07-17 20:13:09
Tagged date                              : UTC 2011-07-17 20:13:11
Writing application                      : mp4creator 1.4.4
Video
ID                                       : 1
Format                                   : MPEG-4 Visual
Format profile                           : Simple@L3
Format settings, BVOP                    : No
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : 20
Duration                                 : 17mn 18s
Bit rate mode                            : Variable
Bit rate                                 : 511 Kbps
Maximum bit rate                         : 1 231 Kbps
Width                                    : 320 pixels
Height                                   : 240 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.266
Stream size                              : 63.3 MiB (83%)
Language                                 : English
Encoded date                             : UTC 2011-07-17 20:13:09
Tagged date                              : UTC 2011-07-17 20:13:11
Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 17mn 18s
Source duration                          : 17mn 19s
Bit rate mode                            : Variable
Bit rate                                 : 104 Kbps
Maximum bit rate                         : 232 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 12.9 MiB (17%)
Source stream size                       : 12.9 MiB
Language                                 : English
Encoded date                             : UTC 2011-07-17 20:13:11
Tagged date                              : UTC 2011-07-17 20:13:11
Video THAT plays WELL on ITUNES but Won't PLay on IPOD
General
Complete name                            : D:\Gerardo\Videos\pgb\Bearfilms DVD Videos\All Amateur Bears 3 - Furry *******.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom
File size                                : 552 MiB
Duration                                 : 1h 32mn
Overall bit rate mode                    : Variable
Overall bit rate                         : 832 Kbps
Video
ID                                       : 1
Format                                   : MPEG-4 Visual
Format profile                           : Simple@L3
Format settings, BVOP                    : No
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : 20
Duration                                 : 1h 32mn
Bit rate                                 : 699 Kbps
Width                                    : 320 pixels
Height                                   : 240 pixels
Display aspect ratio                     : 3:2
Original display aspect ratio            : 4:3
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.364
Stream size                              : 464 MiB (84%)
Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 1h 32mn
Bit rate mode                            : Variable
Bit rate                                 : 128 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 85.0 MiB (15%)

I tried reinstalling itunes and still videos not playing, can some one help me?
I suspect those videos that don't have the Base Media / Version 2 are the problematic ones, what i can do?
Can iPods play MP4 version 1.0? becuse those that play are Version 2.0

HT201272 Hey, how do I download both HD and SD versions of Movies in iTunes? HD won't play on iPod. Thanks!

Hey, how do I download both HD and SD versions of Movies in iTunes? HD won't play on iPod. Thanks!

Hi seamus860,
I believe this article should answer your question:
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Have a good one!
- Ari

Video won't play but can hear audio

I just purchased some videos for my iPod touch (I believe 2nd generation) and the videos won't play but you can hear the audio. All I get is a blank screen. Why is this happening??!! What can I do??!!

- Does the video play OK on your computer. If yes go to the next item. If not report the problem to iTunes and they will give you a redownload. Tp contact iTunes:
How to report an issue with Your iTunes Store purchase
- I would try transferring the video to itunes on you computer and then deleting it from your iPod. The go to Advance tab in iTunes and select the Create iPod and iPhone Version and then sync to your iPod.

Dumb Blonde-video won't play in itunes//

I have video's and music video clips in itunes that will not play properly. there is audio. but green and orange lines on visual??I have synchronized with my ipod and these video's play perfectly . but still not in itunes????
can any one help?

So, the videos won't play properly in iTunes, but play properly on the iPod?
Make sure you have the latest version of Quicktime installed (http://www.apple.com/quicktime/download/).
If that doesn't work, try going through the steps in this article: http://docs.info.apple.com/article.html?artnum=303706.
Video playback can be messed up by a lot of different things. That article covers a lot of them.

Videos won't play in powerpoint when connected to projector

I've tried to find a solution for my problem online but haven't come across anyone with the same issue. I often work with powerpoint presentations with many videos in it. The videos play just fine on my laptop and also when hooked up to an external monitor, which I use when at work, both in slideshow mode and when previewing my animations. However, when I hook up my mac onto a projector the videos won't play - not on my laptop screen nor on the projected screen. I've tried rearranging the displays by draggin the menu bar to either display and also switched from mirror screens to presenter's view within powerpoint but nothing helped solve the issue. The only solution I found is to play the presentation on my windows partition - which is not really what I'm planning to do for long term...
I'm using Powerpoint 2011 for mac and this problem has occurred using multiple projectors.
Any help on how to solve this issue is highly appreciated!

I had the same problem today in front of an audience with 300 people (MacbookPro OSX 10.10, Thunderbolt-VGA adapter, PPT 14.4.6).
Here what I figured out so far:
1. It happens when you have PPT open and connect to beamer afterwards
2. You can resolve it (in my case) by quitting PPT and launching it WHEN connected to beamer
3. Yet, make sure Mac does not go into sleep mode or you get a lock-screen in the waiting time. if you do so, you get back to square 1. quit PPT again 2. restart it.
4. Also.... in one case I had to hit the volume control once to get the sound back even though movie was playing
So in short: Connect to beamer first, then launch PPT
I know it is only a symptom fix but it worked for me

Videos won't play in any browser

Just recently, videos won't play in any browser...Safari, Firefox. etc. It seems to happen with .wmv files. I reinstalled media player, but still have the problem.
I get this message.
"Cannot open the file. Verify that the path and filename are correct and try again"

First, check that Windows Media Player is set as the correct plug in - in Safari, go to help/installed plug ins. There should be a section marked 'Windows Media Player' showing 'application/x-mplayer2' and listing wmv files (amongst others).
Sometimes these arrors are caused by DNS failures. Ensure your system is fully up to date, and enter your ISP's DNS server IP addresses (usually two of them, sometimes three) in the 'DNS servers' box on the TCP page of the Network preference pane.
The DNS server IPs are usually supplied with the ISP's initial set up documentation, or located on the ISP's help page.
The reason it could be a problem is that in many iterations of MacOS X, the system is extremely sensitive to how quickly a DNS search responds. DNS is the process whereby a user-provided URL is converted into the correct IP address for internet lookup, so if the video source is held on a different server and the DNS process doesn't return a valid IP address in time, you would then get an error of the sort you describe.

Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in firefox, but I like the controls in Safari better and want to stay with it.

Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in Firefox, but I like the controls in Safari better and want to stay with it.

Try deleting Flash cookies.
Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV
If that doesn't help, UNinstall the old Flash plugin first, then reinstall new.
Troubleshoot Flash Player | Mac OS
Then restart your Mac.

MailOnline videos won't play in Firefox unless in safe mode although they're fine in Explorer.

It's for my mum, honest. Firefox 25, java and flash uptodate but the Mail Online videos won't play unless I start Firefox in safemode. A large white rectangle appears but nothing else.

You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Mpeg - 4 videos won't play on ipod classic

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