MPEG-4 will not work with Compressor 3/FCP, but will with iDVD/iMovie???

I don't understand this???
I can import to iMovie and iDVD, but not with FCP/Compressor?
I just burn a movie (MPEG-4) with iDVD, it took a LONG-LONG time, but it worked.
With DVDSP and FCP, I have to open the movie in QT export to DV file, import to FCP - adjust, MANUALLY, within FCP for correct aspect ratio, render, and export to compressor. This is really complicated via the PRO Apps....isn't it?

Wait... so you're trying to burn an MPEG-4 with DVDSP? Why not just import to Compressor, change the ratio there, export to MPEG2, and bring that into DVDSP? I don't get why you're exporting to a DV file or whatever. When you drop an MPEG4 into iDVD it's really just doing the MPEG4>MPEG2 conversion automatically.

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HT1766 I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

PLug it into yrou computer to sync/back it up.
Is it set to back up to iCloud now?
Or do you have wifi backup enabled in iTunes?
Plug it in while on wifi and it will automatically back up.

My shuffle will not work!! it charges but once of charge it doesn't work, reset it but still no joy?? any ideas??

my shuffle will not work!! it charges but once of charge it doesn't work, reset it but still no joy?? any ideas??

I did a little bit of experimenting. I have an iPad original versions myself. I took it out of the box knowing that I haven used it in months and I expected the battery to be dead and sure enough the battery was as dead as I imagined it would be. For the first 30 minutes I experienced exactly what you are experiencing, but then the iPad suddenly powered up on its own (like it does when plugged into the charger) and I am using it now to type this response to you.
My point is that I am starting tothink that your battery has suddenly died on you for some reason or you have a hardware problem now. I would still try leaving the iPad charge for a while longer - maybe even overnight - and then try again in the morning. Unplug the iPad and try resetting with the home and sleep buttons. Try plugging the iPad in again. Unplug it, try restarting again. Let it charge for a while again.
After trying something like that, if it still will not start up, then I think it's time for a trip to an Apple Store and see what the Apple Techs think.

ADOBE CLOUD ON MY DESKTOP WILL NOT WORK. IT LOADS UP BUT NOTHING FILLS THE WINDOW

ADOBE CLOUD ON MY DESKTOP WILL NOT WORK. IT LOADS UP BUT NOTHING FILLS THE WINDOW

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please :)

Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please

Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

try this.
get back into your router's settings and start deleting devices that are not connected to your router.
you can also delete the ones that are connected - they'll connect again.
on the DHCP side of it, increase the amount of users that can connect/log in to your router.
see if that sorts it out for you.
good luck.

I have a MAC running Maverick. MP3 sounds will not play in Safari or FireFox, but will play if you download the file locally to the Desktop. How to resolve this?

I have a MAC running Maverick. MP3 sounds will not play in Safari or FireFox, but will play if you download the file locally to the Desktop. How to resolve this?

You probably have an internet plugin installed that is preventing the MP3s from playing. I just checked a site with an MP3, and it played, rather than downloaded.
The internet plugin folders are at:
/Library/Internet Plug-ins and
~/Library/Internet Plug-ins
(~/Library is hidden by default. Let me know if you don't know how to access it.)
My internet plugins were all in /Library; there were none in ~/Library.
Try moving these folders to the desktop (don't delete them), restarting, and then seeing if the MP3s play.
They it will be trial and error to see which plugin is responsible.

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
Has anyone asked Apple directly about this?

Hi there Apples or Pears,
I would recommend taking a look at the troubleshooting steps found in the articles below.
Charging your iPod battery
http://support.apple.com/kb/ht1384
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
-Griff W.

Why exchange email will not work on my ipod touch, but ok on iphone

Why will microsoft exchange email not work on my ipod touch, but with the exact same settings, it works fine on my iphone? What is the reason for this?

Try a soft reset, press and hold both power and home buttons together until the Apple logo appears, about 15 seconds, then release both. If still no joy, go into Settings>General>Reset then tap Reset All Settings. If still no joy, back up your iPod to your computer then do a Restore to Backup, if that doesn't work Restore to new through iTunes. If a full restore to new does not work, you may have a hardware issue, contact Apple Genius Bar to have your iPod evaluated. Good luck, Cheers.

I have several accounts in thunderbird & now my delete message button will not work on the gmail account but does on the other non gmail accounts

I have a group gmail account which has been working fine in Thunderbird until this week. I have several other earthlink accounts also.
They are all working fine, but the gmail account is very slow now receiving and sending emails. The delete button to remove an email also will not work for the gmail.
any ideas?
thanks

What is your anti-virus software?

2nd gen ipod will not work or neither of 2 computers will recognize it

My Daughters nano 2nd gen just stopped working, it will not do anything, "froze" up solid as she says.
I have gone through the "5Rs" but nothing will make the ipod show any life and nothing seems able to make the computer see the ipod. I can't do the "restore" option because the computer needs to acknowledge the ipod to complete that step.
I have 2 computers and neither computer recognizes the ipod at all. i have read all the troubleshooting tips, all the tips in the discussions any other suggestions, we are 4 hours away from an "Apple Store"
I am really new to this iPod world, and it appears there is nothing to friendly about it when it comes to this,

I am also having a similar problem when i try to connect my ipod it comes up with the error message "the software required for communicating with the ipod is not installed correctly. please reinstall itunes to install the ipods software."
i ran itunes diagnostics and it said that itunes helper is not running.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES E4028
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 65B56A93FAD8B1F6
Current user is an administrator.
The current local date and time is 2008-08-17 17:42:38.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
I have uninstalled and reinstalled itunes many times doing the full uninstall as outlined on the support page. I have also tried installing an older version of itunes but this did not work either. I checked msconfig and ituneshelper.exe is selected to load at startup but when i check task manager it is not there.
Is there any way to fix this problem. I have been trying for two whole days to sort this. I have tried the ipod on other computers and it works fine so i am certain there is nothing wrong with the ipod.

I cannot pick up Wi Fi in the area of my house that is my office. For a windows laptop I use a plug in (to the mains electric) booster which connects via the USB port. This will not work on MacbookPro as the USB will not recognise it. Why is this?

Do I need the ethernet to thunderbolt adapter available at £25 from apple store? Will this work?

Hi -before you go buying new cables, I would ask, is your booster only designed for Windows computers or does it have also have an installation setup with drivers for Macs - this could be why the Mac doesn't recognize it.

T500 will not boot from bootable CDs/DVDs, but will read and open files on them

System: 2 T500s, both manufactured early April 2009, win XP, ATI Radeon 3650 graphics,4GB RAM, latest Lenovo drivers installed..
Problem:- Our 2 T500s cannot boot from any windows coded recovery CD -except Lenovo's rescue/recovery discs. Some -but not all- Linux code recovery CDs do boot the T500. Every other kind of CD and DVD such as audio and video works fine in windows XP.
Here an example of our 2 T500s' failure to recognise bootable CD/DVD discs. All the files and folders on a Paragon Partition Mgr v8.5 Recovery CD can be viewed in windows explorer and files such as jpg, txt and zip can be opened. This CD will not boot the T500, however, it will boot our other -non-Lenovo- computers. The same applies when the media are DVDs with identical content.
We have tried several different kinds of CD and DVD media to no avail. Burning the media on other computers and using several kinds of burning software does not help, ourT500s refuse to boot from them too.
The problem seems clear enough, on starup our T500s fail to distinguish between windows coded bootable and ordinary CDs/DVDs -unless they are Lenovo recovery/restore discs.
A solution would be gratefully received.

Thank you for your very kind assistance,
Q: "1. Did you apply the DVD firmware fix here?"
A. It was` already installed on our 2 T500s. We have also applied just about every driver update from Lenovo.
Q: "2. Did you try booting from a USB optical drive that you first attached to another system where you could verify that booting from it was possible?"
A. Yes, many times from a USB CD/DVD drive, it failed too. We burned on that drive too, but the T500s will not boot from those CDs either.
Q: "3. In this thread the solution was to use another burning program than Roxio..".
A. We have used the Paragon internal ISO creator/burner, the Roxio burner that was preinstalled wth the T500, BartPE internal ISO/burner ,InfraRecorder and others too. Made ISOs and burned from them, burned CDs directly on the fly etc, all to no avail..
For some reason, our two T500s' CD/DVD drive controllers or some intermediate software act as if the CD's boot sector is not present. Clearly, something (BIOS, software, unstable hardware, or ? ) is blocking the read or write of the data necessary to boot these CDs. Whatever that 'something' is, it has no effect on burning and booting Lenovo recovery CDs.
The bizarre part of all this is that a`Lenovo recovery CD burned on the T500 drive WILL BOOT the T500. A Paragon v8.5 recovery CD or BartPE CD burned in one of our non-Lenovo computers will boot ithat and every other computer we have except our T500s.
PS Thank you for the link to the new version of Roxio, will download and install it.

Firefox will not open from my desktop (freezes), but will open from wifes desktop, same computer.

Within the last 3 days, I have opened my Firefox browser only to have it freeze. There are two tabs opened. One eventually showas a yellow triangle with and exclamation mark and states "Restore Session". The second tab has "Getting Started with Firefox". I have opened my wifes desktop, clicked on Firefox and it opens properly and I am able to use it. I go back to my desktop, open Firefox... FREEZES!! I have spoken with a local computer repair busuiness and have tried several suggestions from them including uninstalling and reinstalling. Even after the same thing happens from only my desktop, open Firefox...FREEZES!!. I hope you can provide a solution as there are several work related websites that only function correctly with Firefox.

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js
* [3] http://kb.mozillazine.org/Multiple_profile_files_created
* http://kb.mozillazine.org/Error_loading_websites
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

After updating IPhoto to 9.5.1 my newly burned IDVD disks will not show on my Bluray player but will on my regular player. I burned the disk the same way as I did before Iphoto update.

My Apple computer has OSX Version 10.9.3 installed, IPHOTO 9.5.1, IMOVIE 7.1.4 and IDVD 7.1.2. Before I installed OSX and IPHOTO 9.5.1 updates I could burn disks of my videos and they would show on all my DVD players and still do. The disks I recently burns will not show on my Samsung Blu-ray player, but, will show on my regular player. I tried in both Magic DVD and One Step DVD From Movies with the same results. I used the same process before and after the problem. I am 75 years old and am not as computer savvy so I am not sure were to start troubleshooting the problem. Any help would be appreciated.
Don

What brand and type of DVD disk did you use? The most recommended brands around here are Verbatim, Maxell or Taiyo Yuden DVD-R.
What speed did you burn at? It's recommended to burn at the slowest speed possible to ensure the best quality disk, 2x -4x.
I have a Sony BlueRay player that will not take most of my home burned disks. It seems to be more particular.

MPEG-4 will not work with Compressor 3/FCP, but will with iDVD/iMovie???

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