MPEG4 Plays fine but exports WHITE

Okay I have been searching the web high and low for an explanation and a solution.
I have an MPEG4 video file, when I look at "properties" in quicktime it says the video track is H264. 640x360, AAC audio. The file opens and plays fine in Quicktime. It opens in compressor and the preview window shows the video just fine.
When I do an export - ANY video export -- to a different video file format (I'm trying to go to DV), it exports to a new file. The audio is there in the new file -- I can hear it fine. But the video is just WHITE. There is no video, just WHITE. It's really, really frustrating. It's the same result whether I export via compressor or directly from Quicktime.
Why would quicktime play the file fine but not export it correctly? And I can tell that it's not really processing the video because the export happens much too quckly.
Quicktime Pro 7.6.4. Mac Pro, 10.5.8
Any ideas out there?

If you bought this off iTunes it is most likely DRM protected.
iTunes doesn't want you to repurpose the video. AppleMacsoft claims it can do this legally(for the price of their software)but the software is putzy and cumbersome at best.

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MPEG4 Plays fine but exports WHITE

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