MrMP in regard to Lollipop

Question

   Have read some of your earlier post you make excellent points and glad to see you speak up. I've worked extensively will computer hardware replacement, installing operating systems, drivers, etc. along with multimedia since 1998. And have participated with Microsoft and Apple support forums for years. In fact some years back Apple emailed me to ask if I'd willing to run a version of QuickTime, before it was released to the public.
  In all those years I have never seen the magnitude of such problems with a computer operating system, as Lollipop is showing by the numerous posts. It would appear that most problems with Lollipop are the result of hardware drivers. Which you have no control over, where Lollipop is installed by way of the cellular network, and obviously not tested properly before release.
  You are at the mercy of Verizon who don't have a clue, you obviously have seen that just reading their responses. So basically this forum is a waste of time as far as getting anywhere with Lollipop.
  If you are under contract with Verizon you can void the contract. I can tell you how to go about that. But they'll likely delete this post first. They don't like anyone rocking the boat, from their normal nonsense.

Answer 1

The problem lies with support. Verizon is bound by support agreements and if Samsung says only this version will get support. Their tech support will force you to update to get any support unless your device doesn't turn on. Verizon and carriers are bound to push their updates and if it isn't "downgradable" from the manufacturer. Carriers and manufacturers are forced to deliver these updates in a timely manner. Regardless  if the carrier doesn't want to deliver the update look at all the hoopla that gets. I have always said it's  a catch 22 in the states because they are messed up either way. Europe if you see the amount of updates they get. They sign contracts too with their respective carriers and yet they still blame the manufacturer. Yes they do carrier testing just like the USA does (Sony AOSP project with Google confirms this) when it comes to network connectivity and nothing else. So if you look how often and how fast they get updates doesn't that make you wonder just a little? The USA Galaxy Note 2 has gotten 3 updates total to date from what I remember, but the European version has had like 7-8 in the same time frame.