MS-6378 Onboard Video and Sound

Question

Hi.I notice that the FAQ for this board says that the onboard video cannot be disabled,does that mean that it is impossible to use a pci graphics card on it?If it is possible, how would i go about it?
I am also having the problem with sound corruption or slow down, particularly when scrolling whilst playing a cd or whatever.I am not comfortable with messing with IRQs since i know nothing about them, so can anyone tell me how to fix the problem in simpler terms.

Answer 1

Here is some related info from my previous post:
The problem you are experiencing most likely traces back to a video card design defect with version three of the board in combination with Windows XP and all of the drivers to date. The only solution is to send back the board to MSI and request a different model. The model MS-6738-010 has an AGP slot with similar specs. I just sent back the same board experiencing the same problems. It is being widely reported on the web also. Microsoft support has already investigated numerous crash reports from many people with the same problem. It all comes down to a video card problem in combination with the drivers for the board.
MSI currently has no fix for the problem on this board. Your only choice is to send it back and request another board.
See the following info:
Microsoft Knowledge Base Article - 293078M
Error message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
View products that this article applies to.
This article was previously published under Q293078
SYMPTOMS
You may receive one of the following Stop error messages:
STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M
CAUSE
This issue may occur if the display driver is caught in an infinite loop while it waits for the video hardware to become idle. This issue typically indicates a problem with the video hardware or that the display driver cannot program the hardware correctly.
RESOLUTION
To resolve this issue, obtain and install the most current driver for your video adapter, or replace your video card.
WORKAROUND
To work around this issue, follow these steps:
1.   Click Start, click Control Panel, and then double-click Display.
2.   On the Settings tab, click Advanced, and then click the Troubleshoot tab.
3.   Move the Hardware Acceleration slider to None, and then clear the Enable Write Combining check box.
4.   Click OK, and then click OK.
Note This procedure prevents the display driver from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the chance that the issue will occur again. For maximum stability, leave hardware acceleration off.
MORE INFORMATION
This Stop error message may also occur in video adapter drivers that do not represent a physical device. For example, this Stop error message may occur in the virtual video adapter driver that is used by Symantec PCAnywhere. If PCAnywhere is installed on a computer where this error message occurs, visit the Symantec Web site to determine if there are any available fixes for your version of PCAnywhere.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
The information in this article applies to:
    Microsoft Windows XP Professional
    Microsoft Windows XP Home Edition
    Microsoft Windows XP 64-Bit Edition
Error Caused by Graphics Device Driver
Thank you for submitting an error report. Unfortunately, we cannot provide you with specific information about how to resolve this problem at this time. The information that you and other users submit will be used to investigate this problem.
Analysis
A device driver installed on your system caused the problem, but we cannot determine the precise cause.
Getting Help
Depending on which situation is applicable to you, do one of the following:
•   If you are running Windows Server 2003 you may experience crashes if you have adjusted the Hardware Acceleration setting. Microsoft recommends that the Hardware Acceleration setting be set to None for server systems. To check your Hardware Acceleration setting, go to the advanced section of the display properties dialog box.
•   If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
•   If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
•   Updated drivers might be available on the Microsoft Windows Update Web site. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Windows Update.
•   For information about Microsoft support options, visit Microsoft Product Support Services.
You can track this error report by clicking the Track this error report link. If you choose to track your error report, you will be notified of resolutions to this problem as they are identified.
 Track this error report
Additional Technical Information
•   Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)