MS-6967 how to get it to work with mobile phone tools?

I've recently bought a MS-6967 after borrowing a TDK BT dongle from a mate and successfully used mobile phone tools to put MP3 tones into my Motorola V525 phone. So I gave my mate his TDK BT back and thought I'd start using my MS-6967 instead.
I can get it to connect phone to PC OK but not with mobile phone tools, every time I get to set up V525 in MPT and it seems to just about to stop and find my V525, then MPT program crashes. I'm using XP Pro SP1, MSI 1.4.3.4 drivers which just came out and version 2.21c MPT even updated to 2.21f and no difference. Its driving me mad, is it the MS-6967 or what?
Any help appreciated.
Andy.

Hi again, thanks for the help.
Her phone seems to have a whole section specifically for connecting to Yahoo Mail, but unfortunately she doesn't have Yahoo Mail, she has a (name)@btinternet.com address (which was set up automatically when she got BT Broadband), which she normally accesses via Outlook.
I think she just has to set it up with her server settings, there is the setup to do this on the phone, but so far it's not working - I don't know whether this is because she hasn't remembered them all correctly (her PC is currently without a monitor so she couldn't check them), or whether it's because she needs to subscribe to some additional service? I thought that seemed unlikely, my friends all check their emails on their phones without any extra services - I'm afraid I've never had a phone sophisticated enough to do anything more than text on though so I don't know how it's done! Anyway thanks again for taking the time to advise, it's much appreciated!
SCJ

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