MS-8348 reads but not writes

I bought an MS-8348 (I'm assuming A, even though I'm not told.  It looks similar to the picture on the firmware page for the A version)
The problem I'm having is that I can read all I want, but I can't write to a CD.
I haven't a clue what firmware I've got, so I went to upgrade.  I tried to upgrade the firmware but it can't find my CD drive.
Yes, I was still in windows.  I've got windows 2000.  I don't know how to make a boot disk with win2k and I don't know how to boot to dos only with win2k.
Win2k does recognize what drive I have and lists it as a MS-8348 CD-RW but I can't burn with any software.
Also, I don't have any original software.  I only have the drive, nothing else.
My system is an athlon 2700XP, 512 ram...
I saw somewhere that someone said to install all motherboard drivers.  I did that already.  This is my first day trying to use the drive.

I'm still having problems...
I made a boot disk on my WinXP machine and booted to DOS on my Win2k box.   The Win2k box is the one with the CD Burner.
I tried to upgrade the firmware to 150D, but it's already got that...
Still no burning ability.
Again, Windows 2000 recognizes that I have the CD RW, in fact it's the one that calls it a CD RW, model MS-8348.  So it knows it's a burner, but I can't burn.  Every burning application I've tried says that I have a CD-ROM to read from, but not a CD Writer to write to...

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